التطبيق معلق
مو معقولة ان كلما يتحدث
التطبيق يرجع يعلق مره ثانيه شنو فايده التحديث اذا مايطور التطبيق ويسهل علينا الخدمة
+ اضيفوا خدمة دفعة Apple Pay
التطبيق يرجع يعلق مره ثانيه شنو فايده التحديث اذا مايطور التطبيق ويسهل علينا الخدمة
+ اضيفوا خدمة دفعة Apple Pay
اقتراح
التطبيق جدا سئ بطيئ
نرجو وضع خانه لتواصل لشكاوي والاقتراحات
نرجو وضع خانه لتواصل لشكاوي والاقتراحات
Fix the system
Need to fix bugs and make it smooth app too slow and freezes every time or change the IT team if they don’t know how to fix it
Extend the miles program or keep them without expiration especially with airport closure
People are not trusting this airline for the way they skip their problems
Money to be refunded takes over 3 months not like other airlines
Extend the miles program or keep them without expiration especially with airport closure
People are not trusting this airline for the way they skip their problems
Money to be refunded takes over 3 months not like other airlines
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Worst customer service
I was promised from the sales manager that i will get a refund for my cancelled reservation due to a fraud from their own customer service (all documents are saved with me) and she charged me additional 150 kd to her own account. It has been a few years now and they still ask me to wait. Also my bag once was broken from baggage claim, i filed a report at the counter, but they never respond. They still lack decent customer service.
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Fix the crash
Need to fix bugs and make it smooth app too slow and freezes every time or change the IT team if they don’t know how to fix it
