Slow!
App is slow and makes it highly inconvenient despite its intended purpose is to be convenient. I wouldn’t pay for any of the subscriptions when the app itself doesn’t run smoothly.
Could use some updates
I would like to love this app but unlike the competition (I also use Ford Pass) it does not have scheduled remote starts, which is a big feature that comes in super handy. The jeep app feels more like it’s built for upsells rather than convenience for the user. I’ve read about charges for using it-I’m not sure if this is going to start charging for the remote features at some point, but if it is, I won’t be paying for it and will uninstall. Simple features like this should be complimentary. I can do this and more on other free apps for other makers
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Nothing….
App is very glitchy. Difficulty even just trying to select options. Made me reset password several times, set up pin, security questions, wants me to connect social media accounts. I selected support. Didn’t work. Tried virtual assistant which, gave me a forbidden error message. Too harassing to use, when it doesn’t show me anything on the dashboard except my Jeep.
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Glitchy
This app still doesn’t remember when you tell it to use your biometrics to open the app or start/lock whatever action your car. I am constantly having to toggle the use face ID option to on even if I just did so 2 days ago. And when you enter the pin the app isn’t as responsive so you have to be careful not to enter the wrong pin by going too fast. Wish they would fix these little things because they would make a difference in the user experience
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Useful but buggy
The app’s features are useful. However the app will reset back to default settings every few releases (not every time thankfully). I would have to log in to setup my credentials over again. Maybe the next update will tighten up those bugs.
Rather pointless
I have a Rubicon X so there really isn’t any tech to speak of so if you have a Grand Cherokee or Wagoneer perhaps it will be different for you but I have very unreliable connectivity and no real functionality except to lock the jeep on the occasion the app decides to connect
Bugs and Lack of Functionality
Just purchased a 2026 Cherokee and the app is indicating low tire pressure on all four tires but the pressures are good and the car itself is not giving this alert.
Also need more functionality such as setting climate controls.
Also need more functionality such as setting climate controls.
Awesome function
The jeep app is a very useful function for those like me who are on the go. I’m a cyclist who loves to train year round. There’s no better feature than being able to get the Jeep started in cold and hot weather before and after my rides. I love knowing that at some point 15-20 minutes away from my Jeep I’m going to catch a stop sign or light or have to slow and what for one of my riding partners and it’s just awesome to be able to turn the Jeep on and have that climate control and seat on when I get back.
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Exciting new vehicle
Excellent
Would be nice if…
The app didn’t constantly log you out and then stop updating the details of the vehicle.
Convenient
Super convenient and helpful especially on those extremely hot and or cold days.
Not syncing
Hasn’t done a Health Report in 24 days. Also got gas 2 days ago and the app is still showing an almost empty tank.
Very frustrating
If the app functioned reliably it would be great. Unfortunately that’s just not the case. At least once or twice a week it kicks me out, or it stalls after opening and I have to shut it down and reopen. Today after unlocking, I wasn’t able to re-lock because it froze. The icon became greyed out and I had to shut down the app and restart.
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Bug
I’d like to report a bug with the app. Model name iPhone 14 iOS version 26.6.1 In regards to the lock/unlock doors and start/stop engine controls. The controls work on the car but the app fails to
receive an acknowledgment, so the app spins until I receive a request time out notification after a very long time. The other controls are not useable until the initial request times out.
receive an acknowledgment, so the app spins until I receive a request time out notification after a very long time. The other controls are not useable until the initial request times out.
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Comes in handy
Love it which it hand more to it but for now it’s great
Overall convenient but…
I love Jeep! This is my second one! Purchased the 2025 Jeep Grand Cherokee Altitude in Black! Looks so aggressive in the best way!
The app is very easy to use. However I wish there was an indicator to let you know the vehicle is on from the automatic start etc. There is a little drop down that happens when it does start but that goes away pretty quickly. I wish it stayed lit around it the green color or something.
Additionally the features don’t always work. Sometimes it times out which is frustrating.
The app is very easy to use. However I wish there was an indicator to let you know the vehicle is on from the automatic start etc. There is a little drop down that happens when it does start but that goes away pretty quickly. I wish it stayed lit around it the green color or something.
Additionally the features don’t always work. Sometimes it times out which is frustrating.
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Reliably Bad
Annoyed at the number of times I need to enable Face ID. Seemingly daily.
Terrible
This Jeep app is one of the worst car apps I have ever used. It resets 2x and weekly and you have to reset FaceID settings it seems constantly. Not dependable… and often times out in the middle of a task like “ lock doors / start car/ etc” … and they have the audacity to charge $12.99 a month for $76k car. Just terrible
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Service and Maintenance History
Overall the Jeep app is very useful and stable. I use the Info and Health pages often. I just wish the Service and Maintenance History page would show ALL my service records! The MOPAR website dashboard does show all my maintenance- including the recent 21D recall)
UPDATED: 10/08/2026
They fixed the Service and Maintenance History. I’ve tried different combinations of opening / closing the app the last few days; the dealer history is consistently displayed. Thank you!
UPDATED: 10/08/2026
They fixed the Service and Maintenance History. I’ve tried different combinations of opening / closing the app the last few days; the dealer history is consistently displayed. Thank you!
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Load time
It take too long to load the actual action you want preformed.
