Jeep® Reviews: Is It Legit?

Customer Experience

Positive experience32.8% of reviews
Neutral13.7% of reviews
Negative experience53.5% of reviews

~ Based on 1,447 written reviews from the US App Store.

What users say about Jeep®

Is Jeep® Safe?

Jeep® appears safe based on user ratings. AppsHunter Safety Score for Jeep® is 96/100.

This assessment is based on 123,269 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.3% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 117,195 App Store ratings for Jeep®.

Is Jeep® Legit?

Jeep® appears to be a legitimate app. AppsHunter Legitimacy Score for Jeep® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love this feature

All kinds of good things happening with this suv. I really think it makes me feel a bit safer.

Good, not great.

The app is good, but generally slow. Requiring Face ID to login and then a second code to execute functions is annoying. Face ID for function execution would put the app much closer to a 5 then.

Jeep gladiator

I have been loving this app I use it daily

Tom sina

Tom was professional and extremely helpful

Yes

Great app. But when start the car the claimant doesn't start automatically

Missing a lot of features and some broken

App suffers from performance issues. Slow with communication between jeep and status updates. Never allows to change the charge level for grand Cherokee 4XE. I’m a brand new Jeep owner and my experience between the dealership and this subscription service I pay have been subpar. The Jeep dearship didn’t even perform a full inspection on the vehicle when I requested one since the Jeep had sat since 2024 on their lot. No battery tests, missing parts, cameras don’t work properly at times. Just a mess. I can’t even set climate control with the app with the subscription. It’s either you turn the car on or off.
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Functions

Add ability to control heat from inside house

Using for about 6 months now

I find that the vehicle health report doesn’t update frequently enough. My Face ID also stops working after every few attempts of using the app and I have to logout and log back in for it to work. These bugs need to be worked out for me to give it a better review. I really only keep it for the remote start feature otherwise I wouldn’t pay for it.
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Very handy app. Start your car from wherever, and it will be warm by the time you get there

It’s very handy. You can start your car from wherever, as long as you have Internet, and it’ll be warmed up by the time you get there. You can unlock your doors and all that good stuff. Pretty cool

Crashes and lags

Looks nice, but doesn’t perform well. It reloads when I try to see the amount of charge I have, it doesn’t show my trip history (says failed, something went wrong every time.), just buggy.

Disappointing and frustrating that it doesn’t work.

11-1 update. I contacted customer support. Not helpful. Had me reinstalling and resetting things. Still wonky and broke.
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Face ID

Face ID stays enabled for maybe a day. Then it turns off and has to be reactivated. So it’s basically useless and the opposite of a time saver.

Please fix face id on apple app

please fix face id on apple. not working since I got the app... 4 years ago. Uninstalled app and reinstalled
Multiple times.
no support center help email/ contact info or I would have put this there.

Unlock icon

Unable to get unlock icon to stay on page, even after I rearrange

Love this app!

Absolutely love the Jeep app! It’s reliable, easy to use, and a huge improvement over my previous experience with NissanConnect. Everything works as expected, and I honestly have zero complaints. Great experience all around!

Most Excellent JESUS

I’m speaking from experience! After having owned 4 mercedes; I’m convinced I’m not cringing about necessary maintenance cost. Reliable and affordable. 🫶🏽✌🏾JESUS

Not happy

All my other vehicles have this type of app for free. My Ford Bronco has the same type of app and it cost absolutely nothing. It sucks that you buy a $60,000 Jeep and they wanna stick you for $15 a month for the simplest application that should be free.

Love this feature

All kinds of good things happening with this suv

Jeep gladiator

Need more detail about the Door or Glass to notify the owner for any accident or reminder

Hiccups

Had some hiccups but got it fixed,

The lock and unlock button

I should not be paying almost $60,000 for a vehicle and the app to unlock and lock. The doors never works so much for updating a month ago. The app is trash. If I could give it zero stars, I would.