Jeep® User Reviews
Customer Experience
~ Based on 1,267 written reviews from the US App Store.
What users say
Summarized from real user reviews of Jeep®. Based on 112K reviews and a 4.8/5 average, it highlights the 3 positives and 8 negatives reviewers mention most about this Lifestyle app.
Positive things
- 🚀Basic features
- 👍Handy
- 👍Best vehicle experience
Negative things
- 🐛Doesn't work
- 🐛Rarely works
- 🐛Unreliable
- 🐛Doesn't update info
- 🐛Activation issues
- 🐛Logging out issues
- 🐛Face ID problems
- 🤑Too expensive
Is Jeep® Safe?
Jeep® appears safe based on user ratings. AppsHunter Safety Score for Jeep® is 96/100.
This assessment is based on 111,613 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 111,613 App Store ratings for Jeep®.
Is Jeep® Legit?
Jeep® appears to be a legitimate app. AppsHunter Legitimacy Score for Jeep® is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It takes too long to connect my jeep to perform actions, it’s laggy.
Better than expected
I really like the app. One thing I wish it did different was actively show if the vehicle was on or not when you auto start from the app. Same with the showing whether it was locked or unlocked. Instead of you the button show it’s active status. That would make the app perfect.
There’s really no benefit. Better off using cellular service than the wi-fi. I mainly got it for the WiFi so my kid didn’t have to connect to my cell but more times than not the WiFi doesn’t have a strong enough signal. I’m also consistently getting kicked out of the app and for some reason it never has the right password. I’ve reset it a few times and it will work for a little while but then goes back to not recognizing my password. I’ve been extremely frustrated with this app and the lack of support. I tried to email the app developer and I got sent to a Chrysler website that wants me to sign in or shop. My last resort for help is that someone from Jeep Connect see this review. Save your money, this app isn’t worth its non-convenience!
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Can’t see owners manual or anything else in the digital glovebox section. When I select any option, in that section, it will lead to generic video tutorials. Please fix.
The remote start typically works, but I can never lock or unlock my vehicle with the app. It continuously tells me that something went wrong. It’s super frustrating.
The sofware run too slow
easy to use.
This app is very slow and frustrating. Functions for paid subscribers are hard to locate and use. Not intuitive. The ad is cluttered with up sells and promotions. The the app is very slow. The user interface could use a total redesign. It takes several clicks to get to any useful function. Much of the time a red box appears and indicates that connection or function failed. Overall, for what this app cost on a monthly subscription and for the size of a company like JEEP, you would think that they could do a better job.
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The Digital Glove Box hasn’t worked in weeks. Supposed to get the owner’s manual and other features but only gives you Watch and Learn videos no matter what you choose. Don’t rely on this app for anything!
Sometimes it takes forever for the app to find the Jeep to remote lock it. I like that I can find location of my Jeep and have valet alerts.
And what does work, just barely does. Slow/laggy, just genuinely confoundingly poorly put together. It feels like a bad beta, at best.
Excelente
Where’s the map to show vehicle location? Map doesn’t even appear in latest version. Jeep customer service says they hear about it all the time and there’s nothing they can do. Uconnect/SiriusXM Guardian says to contact Jeep. Brand new 2026, it’s not subscription related.
Wish I would able to get a notice if I leave the jeep and forget to shut the car down so or tell if the jeep is left running.
Not sure the point of the App and it gets worse every release. Bought a used 2019 Ford F250 and the Ford app had remote start, door lock/unlock, navigation, service information and vehicle location. Buy a brand new Gladiator and I can see oil life and tire pressure. You get service information that is available in the menu of the vehicle and that’s about it. No options for anything else.
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Recently discovered the trip mode - too bad the trip cost is inaccurate. It should be pretty easy to calculate mileage cost but it’s not correct.
I love it
I absolutely love the Jeep app it is so user friendly and well laid out I love that I can check on things like oil changes and system statuses at anytime as well as lock and unlock my Jeep from my phone with ease
Through several versions of this app Face ID will randomly turn off. I go to use a feature that requires Face ID and it will ask for my passcode instead. I have to go back into settings and turn Face ID back on. This is ridiculous for an app that has been out as long as this one. Please address this.
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