Jeff’s Bagel Run User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral4.8% of reviews
Negative experience38.1% of reviews

~ Based on 21 written reviews from the US App Store.

Is Jeff’s Bagel Run Safe?

Jeff’s Bagel Run appears mostly safe based on user ratings. AppsHunter Safety Score for Jeff’s Bagel Run is 79/100.

This assessment is based on 58 user ratings, with an App Store average of 4.1/5.

Safety Analysis

74.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
22.4% of ratings point to a risky experience

~ Based on 58 App Store ratings for Jeff’s Bagel Run.

Is Jeff’s Bagel Run Legit?

Jeff’s Bagel Run appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jeff’s Bagel Run is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I just want my BAGELS 🥲

I love the app it doesn’t give me many issues but there is one bug that is the reason for this review. I have had this weird bug that stops me from logging in to the app which then stops me from the following, scanning for rewards, ordering ahead, using my points. So basically it makes the app unusable. Once in a blue moon where it lets me log in I have zero issues. But it’s the waiting for that to happen that leads me to write this. I just want to order my bagels and get my points growing so I can order more and more bagels.
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It won’t let me login?

I’ll put the code in and then it says the request timed out. I send a new code to my phone number but now my phone number is blocked due to “unusual activity” because I requested a code like 6 times because it won’t let me login like dang can I get some points or whattt. I can’t even put in online orders
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So Friendly

They know all the customers! They are helpful and friendly! The smell is soooo good! It’s like Cheers where everyone knows your name but bagels and coffee instead of a bar! Yum!

Great app

App works great! No issues! Reward program works great and never glitches.

Nice looking app but major shortcoming

I simply wanted to fund a location near me and map to it. This is a a basic feature of a multi-location business app.

SO GOOD

I went to the Jeff’s bagel run in downers grove and the bagels are TO DIE FOR🤤 the shop was so cute and everyone was so kind and welcoming! Definitely recommend trying JBR! Also shout out to the manager JD🙌🏼🌟

Horrible app

Wonky, useless app

Tip culture is insane

Default tip should be on 0%.

Bagel

The best bagels I’ve ever had

Response from developer

Thank you!

Love it!

Super easy to use, super tasty bagels.

Response from developer

Thank you!

Love the app but…

Did the app recently change to force catering orders to be in bundles of 3 for each bagel? I like to pick up large orders for my co-workers, but when I attempt to do catering the app no longer allows me to select anything other than bundles of 3 for all bagels. Since I don’t want extra of certain bagels, it forces me to create multiple orders instead. Otherwise, I love the app.
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Response from developer

Thank you for the feedback! We did indeed update the interface although you can still set specific bagel counts for Catering Orders. You just need to use the plus and minus controls if you wish to adjust by one bagel at a time. Hope this helps and thanks again for visiting Jeff's!

not a real bagel shop

paying an up charge to not even have toasted bagels or cream cheese on said bagels. what is even the point of the store —-> just go to grocery store for the same thing with a lower price.

Response from developer

Sorry to hear we're not for you! We make everything fresh in house daily, that's what makes our product special. We hope you'll come back again for another try!

Nice interface but…

The employees don’t seem to be familiar with the interface. My order was supposed to be ready for pickup five minutes after I ordered. I watched customers order at the counter, pick up orders and leave before my ticket ever appeared for processing. Order was ready 16 minutes after promised time.

Response from developer

Sorry to hear about your issue in the store. Please reach out to us at support@jeffsbagelrun.com with more details, we'd like to make things right, and share this feedback with the location in question.

Great app!

Love the Convenience!

Response from developer

Thank you!

Best Bagels Best App

Saves so much time so order ahead!!!

Response from developer

Thanks, Danielle!

Big Jeff’s Guy

Love this place and the app makes it’s so easy.

Not trustworthy

Don’t waste time with the app. Ordered and got a 5 minute pickup time. 20 min later still standing around waiting.

Response from developer

We are so sorry to hear about your experience with us! If you are willing to send us an email at support@jeffsbagelrun.com we would love the opportunity to learn more about your visit and make things right.

Can’t order in app

Website tells you to order on the app? As far as I can see no stores in charlotte are accepting orders on the app. Bagels are great. Weekend lines are long and I’d like to be able to order ahead.

Response from developer

We appreciate you downloading the App and apologies for the inconvenience. Mobile ordering hasn't been turned on yet for Charlotte during our grand opening period but it will be soon!

Perfect

This is what ALL food apps should be! Simple, straightforward, with no annoying pop
ups. Thank you!!

Response from developer

So glad you enjoyed the app, thanks!

Best bagels ever

Hands down best bagel you’ll ever eat!

Response from developer

So glad you enjoyed the app, thanks!