Reward Point Total is hard to find and use.
Pretty dumb not listing reward point total under Rewards section of the app. Also burying the wash types at the bottom of the rewards page and not listing total points or how many points redeeming each wash is a really bad user experience. All those discounts should be in their own section of the app called, hmmm, let’s see….Discounts. No very intuitive that when a user selects to buy a wash, that they can pay using their reward points. I guess they must just magically know this is an option.
Jet Brite works so hard to convince you that their app enables a self-serve touch free experience, then makes it so hard that users have to ask for help.
Ultimately, they don’t want to use the app, and just want to sell you a car wash subscription.
Jet Brite works so hard to convince you that their app enables a self-serve touch free experience, then makes it so hard that users have to ask for help.
Ultimately, they don’t want to use the app, and just want to sell you a car wash subscription.
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FJFriar JP
Difficult to navigate
Title says it all
Jjohn545454
Great
Great
TTino33?
The new rewards system is unnecessarily confusing
I used to love the rewards system because it was simple: spin the wheel daily, collect points, and easily check whether I had enough for a free car wash. Now the rewards section is cluttered with offers from various brands, and finding my points balance and available car wash redemptions is much more difficult than it used to be.
Adding discounts from other brands is a nice idea, but why make the original JetBright rewards experience harder to use? The car wash rewards should be front and center, with other brand offers in a separate section.
Please consider bringing back a simple points dashboard where customers can see their balance and available car wash redemptions at a glance. The old experience was much more enjoyable and convenient.
Adding discounts from other brands is a nice idea, but why make the original JetBright rewards experience harder to use? The car wash rewards should be front and center, with other brand offers in a separate section.
Please consider bringing back a simple points dashboard where customers can see their balance and available car wash redemptions at a glance. The old experience was much more enjoyable and convenient.
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KKookiekukster
Best car wash ever
Absolutely the best car wash ever , from the staff members to all facilities, great customer service, well recommended!
NTNando tampico
