Jetpack for WordPress User Reviews

Customer Experience

Positive experience48.4% of reviews
Neutral10.4% of reviews
Negative experience41.2% of reviews

~ Based on 577 written reviews from the US App Store.

What users say

Is Jetpack for WordPress Safe?

Jetpack for WordPress appears safe based on user ratings. AppsHunter Safety Score for Jetpack for WordPress is 94/100.

This assessment is based on 6,316 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 6,316 App Store ratings for Jetpack for WordPress.

Is Jetpack for WordPress Legit?

Jetpack for WordPress appears to be a legitimate app. AppsHunter Legitimacy Score for Jetpack for WordPress is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t login if you already have Wordpress

Dumbest technical loop ever. It asks you to link your Wordpress account. But when you log in to Wordpress, it makes me do it on the web. Great, I’m now logged in on the web, but not the app. No idea if this thing actually works as I CAN’T LOGIN.

My website keeps breaking every few years.

Love wordpress, it let me make the website i wanted over 5 years ago. Unfortunately a lot of my time is spent jumping through hoops because some aspect of the editor is broken. It used to be that linked videos were broken, now it’s that blocks keep trying to resolve no error.

endless bot loops

endless bot loops endless bot loops endless bot loops

Médiocre

Jetpack est devenu un piège alléchant. Publicité affirmative et tapageuse. Impossible de trouver un interlocuteur (autre que l’IA incapable de résoudre le problème) alors même qu’il y a un bug. Attitude agressive dans le fait de devoir de nouveau payer pour s’exprimer.
A échéance je renoncerai à ce rouleau compresseur inhumain parce que non respectueux de son client.
Show more

Response from developer

Merci pour votre retour. Nous sommes navrés de cette expérience. Notre équipe humaine est prête à vous aider avec le bug que vous rencontrez. Écrivez-nous directement à mobile-support+jetpackapp@automattic.com — un membre de notre équipe vous répondra personnellement.

Retrouvaille

Tt c bien passer en revenant

Excellent Experience with Jetpack

have been very impressed with Jetpack. The platform is intuitive, easy to navigate, and provides a comprehensive set of tools in one place. Its security features, performance optimization, and analytics make managing a website much more efficient while providing peace of mind.

I especially appreciate how seamlessly Jetpack integrates with WordPress, allowing me to monitor site activity, improve performance, and automate essential tasks without needing multiple plugins. The user experience is straightforward, making it suitable for both beginners and experienced website owners.

Overall, Jetpack is a reliable, well-designed solution that saves time and simplifies website management. I would confidently recommend it to anyone looking for an all-in-one platform to enhance the security, performance, and functionality of their WordPress website.
Show more

Love jetpack!

I love Jetpack it makes using Wordpress so much better. I’ve started a publication including several blogs and this makes it so much smoother

Everything you could ever need for your blog and more

All in all it does what it’s supposed to. The whole log-in thing is kinda jenky, it seems rather sterile or something, idk if you can understand what I mean. But ,If you’re new to Wordpress you’ll discover the app is a must. It’s definitely more user friendly than the WP.

Huge mistake - should never had updated

Crappier with every release….

Not an app

All this does is open a login page option for Wordpress either on your installed browser or redirects you to a email reset which then also opens in your browser.

Whatever this app is supposed to be doing, it's not doing it!

Very informative!

Enjoy the intuitive layout.

Major disappointment

Sadly you have wrecked a key element of my program and that is causing me much sadness. Making that right is needed but how does one get to deal with the administrators?

It’s great!

It’s intuitive.

No longer able to upload images

No longer able to upload images l, always fails with invalid response from the jetpack site. Same with the Jetpack app.

Makes things much easier

Jetpack has been well designed and make administrative tasks on your Wordpress site much easier. It doesn’t work well for every element but does the main bits really well.

Switch from WordPress App Satisfactory

I do love the feel of this new app, but took some getting used to & the occasional Google search on how to find something / how to do something within the new app.

However, I miss the majority of the old WordPress app, honestly. Note that the new JetPack app has a handful of limited features vs the old WordPress app, but also some added features that make editing now much easier vs old WordPress app on the mobile. So, it’s a bit of give & take for me right now - but who knows, the missing features may be included within a future update!

For example:
1) To customize your Categories, you can only modify on your WordPress host website, never a mobile app.
2) You can no longer preview what your WordPreas website looks like to others from a mobile app.

Small, annoying things, but still can make an impact on your time and patience. Better to use on your desktop / laptop.
Show more

Doesn’t work.

The app doesn’t feel like logging me into my Wordpress account.

Why force people to use Jetpack for Wordpress if it doesn’t even work?

Love ease of use

I love the ease of use to make my blog

Great

I love how I can see the views from all over the world! ✝️❤️

Scammed me out of $70

I clicked on a plan that was free for the first year and $5/mo after and instead they charged me $70 right away before I did anything and somehow say I’m still on the “free plan”. Complete was of time and money and they were no help at all in getting me a refund. Garbage app.