Jim User Reviews

Customer Experience

Positive experience66.3% of reviews
Neutral4.3% of reviews
Negative experience29.4% of reviews

~ Based on 1,001 written reviews from the US App Store.

What users say

Is Jim Safe?

Jim: sell & get paid instantly appears safe based on user ratings. AppsHunter Safety Score for Jim is 96/100.

This assessment is based on 12,850 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 12,850 App Store ratings for Jim.

Is Jim Legit?

Jim: sell & get paid instantly appears to be a legitimate app. AppsHunter Legitimacy Score for Jim is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can't sign up

It requires facial verification to even open and navigate the app. It refuses to take my ID, despite the photos being clean, and they do not offer any sort of customer service to help before denying my account. Was really hoping to use this for my business this weekend, looks like I'll be going with Square.
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JIM IS THE BEST!!!

Sales are quick and effortless. I love it and My Customers do too. Thanks JIM.

Better than square!

Absolutely amazing! Better than square! Incredibly affordable!!

New Customer

I’m in new customer and I have a laundromat. I’ve been hearing about it for a while. I finally decided to move forward and very pleased thus far thank you.

Good card processing app

The app works well, fast processing the only complaint I have are the fees but definitely works well

I love JIM

The App is amazing. Works with tapping a card or tap to pay on phone.

It’s decent for what it is

It’s okay I like that your money shows up instantly I like it allows description and you can transfer fee cost to customer but the whole no cash back no atm use no instant cash out no instant transfers if you make a sell before 2-3 you may get it same day but anything after will be next day so it’s handy but not ideal great for a secondary payment method
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Barber

Best business play for for pay ever since I downloaded it it has helped me a lot to handle my money and customers better

Easy!

This app works great and easy to use. Would be great to have the ability to send money directly to Apple Cash and change the color or image of the virtual credit card on my phone. Hopefully we’ll get this in a future update ;-)

Hasn’t worked for me

Everytime a customer asks if I take credit card i tell them yes. I’ve lost all faith in this app everytime I complete the job and charge the customer on this garage can app the payments decline and I have to figure out how to get paid after finishing several hours sometimes days of work. Highly don’t recommend. 0/5 stars
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Great Tap to Pay App!

I did not want the hassle of having to use an external device to then have to keep up with. I have enough to worry about keeping up with my iPhone.

Selling was so much easier and convenient for customers wanting to pay by card or even by their own iPhone.

I’ve already been able to use my money made in my first trade show with an online order using the digital card. Was super easy!
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Worst app ever

I signed up trying to login. I spent three hours still couldn’t verify and there is no Support to contact. Got tired and have to delete the app.

Unbelievable

Been using app for months. No issues. Than one day I try to use it and get a message to define business. In the meantime I cannot use to sell. Spent 3 days with support and got the same exact message 7 times, makes me think AI.

Notifications

It’s a great app. But I haven’t used it yet and I just keep getting these kind of rude/ annoying notifications about how I haven’t used it yet and I didn’t download it to not use it. The notifications just seem rude and or annoying

Duplicate charges on my account…

So, I’ve found duplicate charges on my account that weren’t from pre authorized transactions, with the duplicate charge posting randomly the next day, automatically deducting funds from sales I made. The app glitches, closes suddenly. Sadly, I raved about this app and didn’t mind being charged a small fee per sale. However, withdrawing funds to other accounts seems to be a hassle, and the simple design and lack of customer service especially is there were a real emergent like theft or fraud makes this app obsolete. I would rather go back to using square. Really such a disappointment.
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Unresolved refund

Do not use this app I was given a refund from eBay and they kept it. They keep giving me the runaround on trying to get it back have given them all the information that they asked for and they still are making me wait also to the health center the customer support is nothing but AI I have yet to speak to a customer service representative and it has been three weeks now. I do not recommend this app to anybody.
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Uncle JIM

It’s an all in one app. Your website and app banking in one app. JIM is my new Uncle.

Ok

Ok

App

Great

Chef and owner of small business

Jim is phenomenal and so convenient!