Very bad
I This is one of the worst financial apps I have ever used. I have money in my account, but I cannot withdraw it because the app is full of bugs. The bank selection screen opens, but none of the banks are clickable. Even the Help section does not work.
I restarted my phone, reinstalled the app, and tried everything, but nothing fixed the problem. An app that handles people’s money should be reliable, but this one is not.
The developers need to spend much more time improving this app. It is frustrating, unreliable, and unacceptable for a financial service. I cannot recommend it until these serious issues are fixed.
I restarted my phone, reinstalled the app, and tried everything, but nothing fixed the problem. An app that handles people’s money should be reliable, but this one is not.
The developers need to spend much more time improving this app. It is frustrating, unreliable, and unacceptable for a financial service. I cannot recommend it until these serious issues are fixed.
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Don't download it
A lot of steps, agreements, upload of documents for nothing!!! The app always gives you the same error message: technical issue, try again later.
Absolute Scam
I attempted to use this app in order to receive some money that was sent to me without having to go to a physical location. I signed into my existing WU account, but had to update some of my personal information since it had changed. After going through setup nonsense, I got an error message saying “Your wallet sign-up was unsuccessful.” No reason was given, and chatting with customer support was useless. They gave excuses instead of fixing the problem. After reading the reviews and finding out that you can’t even add your bank account to transfer the money to, I’m glad I didn’t try to continue my efforts to fix the situation. I immediately deleted the app. It needs to be removed from the App Store completely, and the company needs to face consequences. Don’t walk, RUN AWAY from this app!!
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Trash
App is horrible, virtual card doesn’t work, was told to make purchases the cashier needs to sign for it by customer service, unable to transfer money, the whole concept is trash. Do not use, you have been warned
DO NOT USE TO RECEIVE
I thought that this would be a seamless process through the app but it has been a nightmare. You’re not able to add your bank account to receive your funds and when you call to address the issue you will be passed around to multiple people and then told it may get resolved in 20 days. I’m on day 1.
