My Vault Card

My Vault Card

by Paycom

5.7K ratings
87 reviews
Free

Details

  • Released
  • Updated
  • July 1, 2022
  • November 7, 2024

Features

My Vault Card screenshot #1 for iPhone
My Vault Card screenshot #2 for iPhone
My Vault Card screenshot #3 for iPhone
My Vault Card screenshot #4 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your payroll card with this app designed for Paycom users. View deposits, transactions, and balances, set up alerts, and find ATMs. Easily add your card to your mobile wallet for secure transactions and access financial education resources.

✓Account balance and transaction overview
✓Automated push, SMS, and email alerts
✓Direct deposit information viewing
✓Digital card view for online purchases
✓ATM and cash reload location finder
✓Mobile wallet integration
✓Card suspension feature
Show original description

What users say about My Vault Card

See all reviews

What's New in My Vault Card

1.0.8

November 7, 2024

This update includes improvements and user interface enhancements.

User reviews

Confusing financial app

100 % commiting fraud the charges on my account vs the available balance arent matching

Best money ever

Currency golds

Would Not Recommend This Company

Absolutely terrible experience. My card was stolen, and instead of actually helping me resolve the unauthorized transaction, my claim was denied. I was left feeling like I had to fight just to get someone to take my situation seriously.
The customer service and dispute process have been extremely frustrating. When someone has money taken from a stolen card, the last thing they should have to deal with is being dismissed and pushed through a ridiculous process with little actual help.
I am beyond disappointed with this company. I trusted them with my money, and when I needed help, I did not feel supported at all. Based on this experience, I would strongly think twice before trusting this company with my money.
Show more

Trying to cancel acct

Hasn’t been active in over a year . It’s much too time consuming and confusing to try to figure out how to cancel. Your instructions don’t work. Impossible to talk to someone. I will continue to let this account sit in limbo

New to the app and it doesn’t work.

New to the app and it doesn’t work at all. I can log into account online. But trying to use app is useless. Can’t login, can’t create a username, can’t reset anything. It just says come back later.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and error messages

Bug

Inability to access account and funds

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Improve app stability and reliability

Feature

Enhance customer service experience

Feature

Add more payment and transfer options

Feature

Faster deposit of paychecks

Feature

FAQ

What does the My Vault Card app do?

The My Vault Card app allows employees who use Paycom's HR and payroll services to manage their Vault Visa® Payroll Card. You can view your account balance, track transactions, and set up alerts for your deposits. It also provides a digital view of your card for online purchases and helps you find nearby ATMs and reload locations.

What are the key features of the My Vault Card app?

Key features include an overview of deposits, transactions, and account balance, along with automated push notifications and alerts. Users can view direct deposit information, access a digital version of their physical card for online use, and find surcharge-free ATMs or cash reload locations. The app also allows users to suspend their card if misplaced and provides access to financial management resources.

Is the My Vault Card app free to use?

Yes, the My Vault Card app is free to download and use. It is designed to complement the Vault Visa® Payroll Card for Paycom users. There are no stated in-app purchases or subscription fees associated with the app itself.

Who is the My Vault Card app intended for?

This app is specifically designed for employees who already utilize Paycom’s HR and payroll technology solutions at work and have enrolled in the Vault Visa® Payroll Card through Paycom’s Employee Self-Service® portal. It is not intended for general users or those without a Vault Visa® Payroll Card linked to Paycom.

How can I add my Vault card to my mobile wallet?

The app allows you to easily add your Vault card to your mobile wallet with a single press. This enables secure mobile transactions with minimal contact. Once added, you can use your phone for purchases where mobile payments are accepted.