My Vault Card

My Vault Card

by Paycom Payroll, LLC

6K ratings
89 reviews
Free

Details

Released
July 1, 2022
Updated
November 7, 2024

Features

My Vault Card screenshot #1 for iPhone
My Vault Card screenshot #2 for iPhone
My Vault Card screenshot #3 for iPhone
My Vault Card screenshot #4 for iPhone
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About

Manage your payroll card with this app designed for Paycom users. View deposits, transactions, and balances, set up alerts, and find ATMs. Easily add your card to your mobile wallet for secure transactions and access financial education resources.

✓Account balance and transaction overview
✓Automated push, SMS, and email alerts
✓Direct deposit information viewing
✓Digital card view for online purchases
✓ATM and cash reload location finder
✓Mobile wallet integration
✓Card suspension feature
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What users say about My Vault Card

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What's New in My Vault Card

1.0.8

November 7, 2024

This update includes improvements and user interface enhancements.

User reviews

Ummm

I can’t even activate my card keep saying error everything is right back to Cash App I go

Worse card Eveer!!

Received an email that pay was on the way and I needed to download app and get digital card. Completed all necessary steps. Direct deposit never hit!! And the old account was closed and I still have money in that account. Been calling customer service since 7am to just sit on hold for 30-45 minutes then they just hung up! It’s now 12 hours later still no money and still haven’t talked to anyone. Did have the chance to talk to customer service of the previous vault card who stated all the account number and routing are the same and funds should be available, but they don’t have access to the plus system.
There’s no reason why a persons should have to call all day long and not get an answers..smh
And the NEW APP SUCKS!! I won’t be using this service from here on out, as soon as my money hits I’m withdrawing and closing the account!!
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Confusing financial app

100 % commiting fraud the charges on my account vs the available balance arent matching

Best money ever

Currency golds

Would Not Recommend This Company

Absolutely terrible experience. My card was stolen, and instead of actually helping me resolve the unauthorized transaction, my claim was denied. I was left feeling like I had to fight just to get someone to take my situation seriously.
The customer service and dispute process have been extremely frustrating. When someone has money taken from a stolen card, the last thing they should have to deal with is being dismissed and pushed through a ridiculous process with little actual help.
I am beyond disappointed with this company. I trusted them with my money, and when I needed help, I did not feel supported at all. Based on this experience, I would strongly think twice before trusting this company with my money.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and error messages

Bug

Inability to access account and funds

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Improve app stability and reliability

Feature

Enhance customer service experience

Feature

Add more payment and transfer options

Feature

Faster deposit of paychecks

Feature

FAQ

What does the My Vault Card app do?

The My Vault Card app allows employees who use Paycom's HR and payroll services to manage their Vault Visa® Payroll Card. You can view your account balance, track transactions, and set up alerts for your deposits. It also provides a digital view of your card for online purchases and helps you find nearby ATMs and reload locations.

What are the key features of the My Vault Card app?

Key features include an overview of deposits, transactions, and account balance, along with automated push notifications and alerts. Users can view direct deposit information, access a digital version of their physical card for online use, and find surcharge-free ATMs or cash reload locations. The app also allows users to suspend their card if misplaced and provides access to financial management resources.

Is the My Vault Card app free to use?

Yes, the My Vault Card app is free to download and use. It is designed to complement the Vault Visa® Payroll Card for Paycom users. There are no stated in-app purchases or subscription fees associated with the app itself.

Who is the My Vault Card app intended for?

This app is specifically designed for employees who already utilize Paycom’s HR and payroll technology solutions at work and have enrolled in the Vault Visa® Payroll Card through Paycom’s Employee Self-Service® portal. It is not intended for general users or those without a Vault Visa® Payroll Card linked to Paycom.

How can I add my Vault card to my mobile wallet?

The app allows you to easily add your Vault card to your mobile wallet with a single press. This enables secure mobile transactions with minimal contact. Once added, you can use your phone for purchases where mobile payments are accepted.