My Vault Card

My Vault Card

by Paycom

5.7K ratings
82 reviews
Free

Details

  • Released
  • Updated
  • July 1, 2022
  • November 7, 2024

Features

My Vault Card screenshot #1 for iPhone
My Vault Card screenshot #2 for iPhone
My Vault Card screenshot #3 for iPhone
My Vault Card screenshot #4 for iPhone
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About

Manage your payroll card with this app designed for Paycom users. View deposits, transactions, and balances, set up alerts, and find ATMs. Easily add your card to your mobile wallet for secure transactions and access financial education resources.

Account balance and transaction overview
Automated push, SMS, and email alerts
Direct deposit information viewing
Digital card view for online purchases
ATM and cash reload location finder
Mobile wallet integration
Card suspension feature
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What users say

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What's New in My Vault Card

1.0.8

November 7, 2024

This update includes improvements and user interface enhancements.

User reviews

Not good

This app sucks please use direct deposit. I’ve been trying to login for about 4 weeks and it’s not letting me i’ve reset everything. The customer support is even more trash.

Absolutely abysmal

My account was locked. I spent 20 minutes having to explain over and over that I needed the account to be unblocked. They asked me the same questions over and over. They put me on hold like seventeen times. They asked me if I had access to my virtual card, which I explained I didn’t because my account had been blocked and I hadn’t added that to my wallet yet. She then asked me if I had attempted to add it to my wallet recently. Like 0listening comprehension.
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Wow

For sure the best. Everything is simple but there’s so much to it… awesome thank you

The worst support

I called several times to both white and black cards, none gives me a real solution simply that they are migrating data???? I didn’t know that we are in the 2000s and a data transfer took more than a week. They play with people’s time and money

Cutting vault off

Some how my card always get hacked. The app just stop working out of nowhere! Even the online website don’t allow you to log in & when you call they never know why! This is the most frustrating app ever

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and error messages

Bug

Inability to access account and funds

Bug

Inconsistent app performance

Bug

Requested Features

4 requests

Improve app stability and reliability

Feature

Enhance customer service experience

Feature

Add more payment and transfer options

Feature

Faster deposit of paychecks

Feature

FAQ

What does the My Vault Card app do?

The My Vault Card app allows employees who use Paycom's HR and payroll services to manage their Vault Visa® Payroll Card. You can view your account balance, track transactions, and set up alerts for your deposits. It also provides a digital view of your card for online purchases and helps you find nearby ATMs and reload locations.

What are the key features of the My Vault Card app?

Key features include an overview of deposits, transactions, and account balance, along with automated push notifications and alerts. Users can view direct deposit information, access a digital version of their physical card for online use, and find surcharge-free ATMs or cash reload locations. The app also allows users to suspend their card if misplaced and provides access to financial management resources.

Is the My Vault Card app free to use?

Yes, the My Vault Card app is free to download and use. It is designed to complement the Vault Visa® Payroll Card for Paycom users. There are no stated in-app purchases or subscription fees associated with the app itself.

Who is the My Vault Card app intended for?

This app is specifically designed for employees who already utilize Paycom’s HR and payroll technology solutions at work and have enrolled in the Vault Visa® Payroll Card through Paycom’s Employee Self-Service® portal. It is not intended for general users or those without a Vault Visa® Payroll Card linked to Paycom.

How can I add my Vault card to my mobile wallet?

The app allows you to easily add your Vault card to your mobile wallet with a single press. This enables secure mobile transactions with minimal contact. Once added, you can use your phone for purchases where mobile payments are accepted.