It’s funny
It’s funny how want to download the app? There’s absolutely no way of getting a hold of customer service if you can’t login.
Login issue
Always shows login error code you write them take 48 hours to fixed then 2 Weeks later same issue
Randomly Declined
Never know when the card is going to work. A literal mystery if you have access to your money or not when you need to use it, then they charge you a $.50 decline fee as an additional middle finger to you after they decline a $100 purchase when there’s thousands supposedly on the account. Junk, unfortunately the only card my company uses for bonuses.
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It feels like it was developed in the 1990s
Antiquated, complicated login process. The forgot password function barely works. The customer service is mostly nonexistent. And Chatbot is useless. Probably the worst app dealing with money I have ever encountered.
Missing Funds
I transferred money from the app to my Venmo. It’s been a week and I still have not received the funds in Venmo , despite the app saying the money has left my Biolife card. Disputing is a whole inconvenient process. Yall charged me $7 to transfer $60 that went missing. Give me my money back already
