ConnectEBT vs MyPaymentVault
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectEBT
Easily manage your EBT card balance, view deposits, and review transactions. Securely select or change your PIN with quick login options. Currently supports multiple states with more coming soon.
- Check EBT balance
- View deposits
- Review transaction history
- Select/change PIN
- Biometric login
- Card scanning registration
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The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia EBT. We are excited to bring support for additional state programs in the near future. To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app. • Check your available SNAP or Cash balance anytime, anywhere • View your deposits information • Review transaction history • Select your card’s PIN • Easy login and registration using biometrics and card scanning Disclosures: • Currently available for Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia. Other states will be available in the near future. • There is no charge for using the app, but message and data rates may apply. • Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2021 Conduent State & Local Solutions, Inc. All Rights Reserved.
MyPaymentVault
Manage your prepaid card on the go with this mobile application. View your balance, review transaction history, locate nearby ATMs, and activate your card. Enjoy a secure and seamless login experience with fingerprint authentication.
- Activate card
- Display card balance
- View transaction history
- Locate in-network ATMs
- Fingerprint authentication
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The MyPaymentVault Mobile app (formerly North Lane Mobile app) lets you manage your MyPaymentVault prepaid card easily from your smartphone. The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The MyPaymentVault App is a simple way to manage your prepaid card. Download the MyPaymentVault app for free and get started in a few easy steps. We support Face Fingerprint authentication instead of entering a password, making your login experience seamless. The most important functions in detail: - Show Balance - View the current balance of your prepaid card in real-time on your - Dashboard. - Transaction History - View your transactions in detail and filter them according to date. - ATM Locator - Enter your location to view in-network ATMs near you.
Screenshots
Verdict
The clearest difference is rating: ConnectEBT at 4.0 against MyPaymentVault's 1.4. ConnectEBT also leads on review sentiment (32% vs 8%) and ratings volume (7.7K vs 680). MyPaymentVault's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectEBT holds the better App Store score, 4.0 against 1.4. That said, the two scores are not equally well evidenced: ConnectEBT has 7.7K ratings behind it against 680, so its average is the more settled of the two. Written reviews point the same way: 32% of ConnectEBT's written reviews are positive against 8% of MyPaymentVault's.
ConnectEBT ships an update every 3 months, MyPaymentVault monthly. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.
| Parameter | ConnectEBT | MyPaymentVault |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (7.7K ratings) — better | 1.4 (680 ratings) |
| Positive reviews | 31.7% of reviews — better | 7.8% of reviews |
| Number of ratings | 7.7K — better | 680 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #195 — better | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 27 MB | 42 MB |
| Age rating | 4+ | 12+ |
| Developer | Conduent Inc. | North Lane Technologies, Inc. |
Customer experience
ConnectEBT
MyPaymentVault
User reviews
ConnectEBT
From 7.7K App Store ratingsWhat we love
- 🚀 Easy to use
- 📊 Convenient to check balance
- 🔒 Helps prevent fraud
- 💰 Useful for managing EBT benefits
Room to improve
- 🐛 Frequent login issues
- 🔒 Inconsistent lock/unlock feature
- 🔄 Requires frequent password changes
- 🤔 Confusing user experience
- ❌ Doesn't support all states
MyPaymentVault
From 680 App Store ratingsWhat we love
- 🚀 Works fine
- 📊 Able to check balance
Room to improve
- 🐛 App crashes/doesn't work
- 🤖 Poor customer service
- 💸 Unexpected fees/charges
- 🔒 Difficult to access funds
- 🔍 Inaccurate balance/transaction info
Bugs and requests
ConnectEBT
Reported bugs
3 issues- Server errors preventing login
- Decryption issues locking users out
- Inconsistent behavior across login attempts
Requested features
4 requests- Notification for deposits
- Ability to see transaction history
- Biometric login support
- Better customer support
MyPaymentVault
Reported bugs
3 issues- Login issues
- Registration problems
- Inability to update account information
Requested features
2 requests- Ability to transfer funds to bank account
- Improved transaction history and details
In-app purchases
ConnectEBT
No in-app purchases
MyPaymentVault
No in-app purchases









