Comparison

ConnectEBT vs MyPaymentVault

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectEBT

Easily manage your EBT card balance, view deposits, and review transactions. Securely select or change your PIN with quick login options. Currently supports multiple states with more coming soon.

Highlights
  • Check EBT balance
  • View deposits
  • Review transaction history
  • Select/change PIN
  • Biometric login
  • Card scanning registration
Features
Currently charting
Read full description

The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia EBT. We are excited to bring support for additional state programs in the near future. To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app. • Check your available SNAP or Cash balance anytime, anywhere • View your deposits information • Review transaction history • Select your card’s PIN • Easy login and registration using biometrics and card scanning Disclosures: • Currently available for Alabama, Arkansas, American Samoa, Delaware, Georgia, Illinois, Iowa, Maine, Montana, New Jersey, Ohio, Oklahoma, Pennsylvania, South Carolina, Utah and Virginia. Other states will be available in the near future. • There is no charge for using the app, but message and data rates may apply. • Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2021 Conduent State & Local Solutions, Inc. All Rights Reserved.

About

MyPaymentVault

Manage your prepaid card on the go with this mobile application. View your balance, review transaction history, locate nearby ATMs, and activate your card. Enjoy a secure and seamless login experience with fingerprint authentication.

Highlights
  • Activate card
  • Display card balance
  • View transaction history
  • Locate in-network ATMs
  • Fingerprint authentication
Read full description

The MyPaymentVault Mobile app (formerly North Lane Mobile app) lets you manage your MyPaymentVault prepaid card easily from your smartphone. The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The MyPaymentVault App is a simple way to manage your prepaid card. Download the MyPaymentVault app for free and get started in a few easy steps. We support Face Fingerprint authentication instead of entering a password, making your login experience seamless. The most important functions in detail: - Show Balance - View the current balance of your prepaid card in real-time on your - Dashboard. - Transaction History - View your transactions in detail and filter them according to date. - ATM Locator - Enter your location to view in-network ATMs near you.

Screenshots

ConnectEBT3 screens
MyPaymentVault4 screens

Verdict

The call

The clearest difference is rating: ConnectEBT at 4.0 against MyPaymentVault's 1.4. ConnectEBT also leads on review sentiment (32% vs 8%) and ratings volume (7.7K vs 680). MyPaymentVault's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ConnectEBT holds the better App Store score, 4.0 against 1.4. That said, the two scores are not equally well evidenced: ConnectEBT has 7.7K ratings behind it against 680, so its average is the more settled of the two. Written reviews point the same way: 32% of ConnectEBT's written reviews are positive against 8% of MyPaymentVault's.

UpkeepUpdate frequency

ConnectEBT ships an update every 3 months, MyPaymentVault monthly. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

Scorecard6 real differences · 5 level
ConnectEBT versus MyPaymentVault: the parameters behind the verdict, then further details
ParameterConnectEBTMyPaymentVault
PriceFreeFree
Rating4.0 (7.7K ratings) — better1.4 (680 ratings)
Positive reviews31.7% of reviews — better7.8% of reviews
Number of ratings7.7K — better680
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#195 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size27 MB42 MB
Age rating4+12+
DeveloperConduent Inc.North Lane Technologies, Inc.

Customer experience

ConnectEBT

All ratings6,427 ratings
Positive72.7%
Neutral5.1%
Negative22.2%
Written reviews419 reviews
Positive31.7%
Neutral10.7%
Negative57.5%

MyPaymentVault

All ratings680 ratings
Positive10.0%
Neutral1.6%
Negative88.4%
Written reviews334 reviews
Positive7.8%
Neutral3.3%
Negative88.9%

User reviews

ConnectEBT

From 7.7K App Store ratings

What we love

  • 🚀 Easy to use
  • 📊 Convenient to check balance
  • 🔒 Helps prevent fraud
  • 💰 Useful for managing EBT benefits

Room to improve

  • 🐛 Frequent login issues
  • 🔒 Inconsistent lock/unlock feature
  • 🔄 Requires frequent password changes
  • 🤔 Confusing user experience
  • ❌ Doesn't support all states

MyPaymentVault

From 680 App Store ratings

What we love

  • 🚀 Works fine
  • 📊 Able to check balance

Room to improve

  • 🐛 App crashes/doesn't work
  • 🤖 Poor customer service
  • 💸 Unexpected fees/charges
  • 🔒 Difficult to access funds
  • 🔍 Inaccurate balance/transaction info

Bugs and requests

ConnectEBT

Reported bugs

3 issues
  • Server errors preventing login
  • Decryption issues locking users out
  • Inconsistent behavior across login attempts

Requested features

4 requests
  • Notification for deposits
  • Ability to see transaction history
  • Biometric login support
  • Better customer support

MyPaymentVault

Reported bugs

3 issues
  • Login issues
  • Registration problems
  • Inability to update account information

Requested features

2 requests
  • Ability to transfer funds to bank account
  • Improved transaction history and details

In-app purchases

None

ConnectEBT

No in-app purchases

None

MyPaymentVault

No in-app purchases

Questions

Is ConnectEBT free?
ConnectEBT is free to download, with no in-app purchases.
Is MyPaymentVault free?
MyPaymentVault is free to download, with no in-app purchases.
Which has better reviews, ConnectEBT or MyPaymentVault?
ConnectEBT is rated higher. ConnectEBT averages 4.0 out of 5 from 7.7K ratings, while MyPaymentVault averages 1.4 from 680 ratings.
Do ConnectEBT or MyPaymentVault have ads?
Neither ConnectEBT nor MyPaymentVault shows ads.
Which is updated more often, ConnectEBT or MyPaymentVault?
ConnectEBT ships an update every 3 months, and MyPaymentVault monthly. Most recently, ConnectEBT was updated on October 21, 2026 and MyPaymentVault on October 19, 2026.

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