Ummm
I can’t even activate my card keep saying error everything is right back to Cash App I go
Worse card Eveer!!
Received an email that pay was on the way and I needed to download app and get digital card. Completed all necessary steps. Direct deposit never hit!! And the old account was closed and I still have money in that account. Been calling customer service since 7am to just sit on hold for 30-45 minutes then they just hung up! It’s now 12 hours later still no money and still haven’t talked to anyone. Did have the chance to talk to customer service of the previous vault card who stated all the account number and routing are the same and funds should be available, but they don’t have access to the plus system.
There’s no reason why a persons should have to call all day long and not get an answers..smh
And the NEW APP SUCKS!! I won’t be using this service from here on out, as soon as my money hits I’m withdrawing and closing the account!!
There’s no reason why a persons should have to call all day long and not get an answers..smh
And the NEW APP SUCKS!! I won’t be using this service from here on out, as soon as my money hits I’m withdrawing and closing the account!!
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Confusing financial app
100 % commiting fraud the charges on my account vs the available balance arent matching
Best money ever
Currency golds
Would Not Recommend This Company
Absolutely terrible experience. My card was stolen, and instead of actually helping me resolve the unauthorized transaction, my claim was denied. I was left feeling like I had to fight just to get someone to take my situation seriously.
The customer service and dispute process have been extremely frustrating. When someone has money taken from a stolen card, the last thing they should have to deal with is being dismissed and pushed through a ridiculous process with little actual help.
I am beyond disappointed with this company. I trusted them with my money, and when I needed help, I did not feel supported at all. Based on this experience, I would strongly think twice before trusting this company with my money.
The customer service and dispute process have been extremely frustrating. When someone has money taken from a stolen card, the last thing they should have to deal with is being dismissed and pushed through a ridiculous process with little actual help.
I am beyond disappointed with this company. I trusted them with my money, and when I needed help, I did not feel supported at all. Based on this experience, I would strongly think twice before trusting this company with my money.
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Trying to cancel acct
Hasn’t been active in over a year . It’s much too time consuming and confusing to try to figure out how to cancel. Your instructions don’t work. Impossible to talk to someone. I will continue to let this account sit in limbo
New to the app and it doesn’t work.
New to the app and it doesn’t work at all. I can log into account online. But trying to use app is useless. Can’t login, can’t create a username, can’t reset anything. It just says come back later.
Not good
This app sucks please use direct deposit. I’ve been trying to login for about 4 weeks and it’s not letting me i’ve reset everything. The customer support is even more trash.
Absolutely abysmal
My account was locked. I spent 20 minutes having to explain over and over that I needed the account to be unblocked. They asked me the same questions over and over. They put me on hold like seventeen times. They asked me if I had access to my virtual card, which I explained I didn’t because my account had been blocked and I hadn’t added that to my wallet yet. She then asked me if I had attempted to add it to my wallet recently. Like 0listening comprehension.
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Wow
For sure the best. Everything is simple but there’s so much to it… awesome thank you
The worst support
I called several times to both white and black cards, none gives me a real solution simply that they are migrating data???? I didn’t know that we are in the 2000s and a data transfer took more than a week. They play with people’s time and money
Cutting vault off
Some how my card always get hacked. The app just stop working out of nowhere! Even the online website don’t allow you to log in & when you call they never know why! This is the most frustrating app ever
App dosent even open stays stuck
Stays stuck on logo screen can’t even log in
App
This app never opens
Confusing financial app
The available amount is the only one that actually matter however they add a sub category that’s completely irrelevant im pretty sure they’re only in business due to partnerships with companies if that is the reason that brought you here I recommend transferring your direct deposit to an actual bank as soon as possible
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Fraud
I was robbed and I called to make a dispute and they weren’t helpful. I want my money back.
$$$
Card friendly services
Vault card malfunction
The card never works it is to cheap made is what vendors say and you stand there trying over and over to use it to make purchases and it takes forever needs addressed asap
Terrible card company
I DO NOT RECOMMEND ANYONE TO GET THIS CARD. I got it through my job and its always an issue either with showing your current balance and showing all transactions as they are made. Available balance & Current balance never adds up. Now my money is mysteriously $0 for available balance when that is inaccurate.
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Trash
Everyday pay is nothing but a big scam
