Absolutely abysmal
Response from developer
Hello. We're disappointed to hear that the service you received was anything less than great, as it's not the experience that we want our members to have. We value your feedback and want the opportunity to help address your concerns by reconnecting with a Vault customer service team member. You can reach them toll-free at 1-888-333-4698. They’re available 24 hours a day, seven days a week.
App
Confusing financial app
Response from developer
Hello. We have provided your feedback to the Vault team. If you need immediate assistance, please contact the Vault customer service team toll-free at 888-333-4698. They’re available 24 hours a day, seven days a week.
Fraud
$$$
Vault card malfunction
Terrible card company
Response from developer
Hello. We'd certainly like to look further into this issue. Please contact the Vault customer service team toll-free at 888-333-4698. They’re available 24 hours a day, seven days a week.
Trash
No fuss
Response from developer
It's wonderful to know the app is useful to you, Christopher! Your positive review is appreciated.
Card Closed. RANDOMLY TOLD NO MONEY IN ACT. Vault is obviously stealing money from customers
Response from developer
Hi, there. We are disappointed to hear that the service you received was anything less than great, as it's not the experience that we want our members to have. We encourage you to continue to work with Vault customer service as they will be able to provide you with the best assistance to address your concerns. You can connect with them toll-free at 888-333-4698. They’re available 24 hours a day, seven days a week.
I hate it here.
Disputed fraud charges DENIED!
Response from developer
Hello. We value every user’s experience and understand your frustration. We encourage you to continue working with Vault customer service, as they are best equipped to address and resolve concerns regarding your Vault card, since Paycom does not handle dispute issues. You can reach them toll-free at 888-333-4698, available 24/7 or email Bancorp-ubiquitydisputes@ubiquity.com, which is listed in your cardholder agreement. Thank you.
Card randomly got closed
Response from developer
Hello. Every user’s experience is important to us. We understand you're frustrated; however, we encourage you to continue to work with Vault customer service as they will be able to provide you with the most knowledgeable assistance to resolve your concerns.
It’s a Scam
Money just disappears for 10 days
WORST !! DO NOT TRUST
Response from developer
Hi, there. Every user’s experience is important to us. We understand you're frustrated; however, we encourage you to work directly with Vault customer service to resolve your issues. You can connect with them toll-free at 888-333-4698. They’re available 24 hours a day, seven days a week.
