Making me spend more???
Will not let me load less than $25 at a time into the app. My fav coffee shop is using this now so I have no choice. Best solution = load exact amount needed, next best solution would be being able to load as little as $5 at a time
Alerts at 9:45 PM?!
I have been a Joe user for years. All of a sudden they have been sending me alerts every night at 9:45 PM. Not only am I not going for coffee this close to bedtime, none of my local coffee shops are open!! I lowered my rating from 5* to 1*…after I turned off all Joe notifications.
Does not allow checkout
Despite having 3 cards on file, I am unable to use any of my rewards because the app does not allow me to check out at all.
Annoying preloaded requirements
The app tries to push you to auto reload, and the set dollar amounts are fixed at higher amounts than I would like… You are not allowed to load $10. It starts at 25 and goes up. It’s a bit manipulative and I think it is designed to benefit from people who abandoned their balances. We should be able to pay the amount we want or even pay the service or Cafe the precise amount.
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LC Coffee
great service, sweet baristas. the app was also very easy to navigate! 10/10 experience overall!
