Joy User Reviews

Customer Experience

Positive experience78.8% of reviews
Neutral2.5% of reviews
Negative experience18.6% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Joy Safe?

Joy: Baby & Parenting Experts appears safe based on user ratings. AppsHunter Safety Score for Joy is 91/100.

This assessment is based on 768 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 768 App Store ratings for Joy.

Is Joy Legit?

Joy: Baby & Parenting Experts appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joy is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Got this app from buying my hospital photos with my newborn

I really enjoy this app because the AI is very specific when answering my questions. There is an option to speak to a real human or a phone call. There are effective timers and logs for your baby too.

Scam

This app was supposed to be some way for me to access my newborn’s photos but ended up being some subscription service that charged me without my knowledge.

Love this app!

I’ve been using the Joy Parenting app since my baby was a newborn, and now that he’s 15 months old, it’s still one of the parenting tools I use the most. I love being able to keep track of diaper changes, naps, and nighttime sleep all in one place.

My favorite feature is the ability to ask a parenting coach questions at any time, day or night, and get helpful, thoughtful feedback. Parenting comes with so many questions, especially when you’re in the middle of something and need guidance right away. Having that support available whenever I need it has been incredibly helpful.

I’ve found the app useful through so many different stages, and I definitely recommend it to other parents!
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So helpful for my newborn!

Love this all so much! Amazing to have 24/7 support for my questions in the middle of the night

Very helpful to new moms!

I have found the advice very helpful as a new mom! Having someone to talk to that gives solutions that are more tailored to the information and situation I’m in is so nice compared to cookie cutter responses other places!

Surprise

How much I use this app and enjoy it was a huge surprise to me.

Great All-in-One App

This app is much morr useful and resourceful than I anticipated it to be. Love that you can get advice from experts in real time. It’s also super easy to navigate the app amf track feedings, diapers, and sleep.

Amazing and necessary for all parents!

Joy is amazing and truly has all answers to any question a parent may have right in your back pocket.

Wonderful app

It was great for when I needed it, I got 3 months free through pictures at the hospital when my baby was born and I used it diligently up until I needed to pay for the subscription.

Helpful

Very helpful and quick. Can ask this anything, and get insightful and helpful advice along with resources from where the info came from

Peace of mind

The Joy app has truly given me peace of mind, especially when I have pressing or burning questions about my baby’s growth, how can I help better as a parent, or what to prepare for milestone wise.

Peace of mind

As a first time mom I love that I can ask different experts (AI or opting for the actual person) questions. It gives me peace of mind with nonemergency questions or scenarios that may come up at any time with my little one.

A life saver

As I’ve navigated my new life as a mom, this app has been by my side. I’ve used it for those “why is my baby” questions constantly. It’s helped me come up with techniques to help him sleep, given me feeding advice, and helped me calm down about those weird baby things that make your heart sink but are harmless. I cannot recommend it enough for peace of mind and support throughout a postpartum journey
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Love it!

I love being able to contact a real person, or just ask a simple question in the middle of the night and always get an answer. Motherhood can feel so lonely sometimes, but this app helps keep me grounded when I need an answer ASAP.

Love the app!

I enjoy using this app from the moment my baby was born. It answers any kind of questions that I have. Grateful!

Helpful & immediate

I heard about this at the hospital and it came as a package deal. I mainly use the chat feature where you get immediate feedback and tips. It’s been really helpful especially as I navigated the newborn phase, 4 month regression, and now starting foods!

Very satisfied

I ask about any topic and get satisfying and logic answers. I even ask The app questions about myself (mental mom load and guilt) , and it answers. Very good helps alot

Peace of mind from a reliable source

The hospital where I had my daughter had a collaboration with a photography company.
If you had newborn pictures taken (free) and decided to buy them, depending on the package of pictures bought, depended on the length of time this subscription was covered.

As a first time mom, this app has been my reassurance at any time of the day or night. Being able to chat with an actual person, have any questions answered and all from a reliable source is unmatched tranquility.

10 out of 10 recommend to any mom as it can help with transitioning to having multiple kids too
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Fantastic

Comforting resource as a first time mom. Easy to use app. Resources at your fingertips for those middle of the night worries or questions.

So helpful as a first time mom

I initially got a free month trial subscription for Joy with another purchase I made and it was so helpful I decided to continue after the month trial. From tracking feeds and diaper changes to using the AI parent coach for all my silly baby questions. Seriously so helpful as a first time mom!