Joy User Reviews

Customer Experience

Positive experience78.6% of reviews
Neutral2.7% of reviews
Negative experience18.8% of reviews

~ Based on 112 written reviews from the US App Store.

What users say

Is Joy Safe?

Joy: Baby & Parenting Experts appears safe based on user ratings. AppsHunter Safety Score for Joy is 91/100.

This assessment is based on 768 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 768 App Store ratings for Joy.

Is Joy Legit?

Joy: Baby & Parenting Experts appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joy is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great All-in-One App

This app is much morr useful and resourceful than I anticipated it to be. Love that you can get advice from experts in real time. It’s also super easy to navigate the app amf track feedings, diapers, and sleep.

Amazing and necessary for all parents!

Joy is amazing and truly has all answers to any question a parent may have right in your back pocket.

Wonderful app

It was great for when I needed it, I got 3 months free through pictures at the hospital when my baby was born and I used it diligently up until I needed to pay for the subscription.

Helpful

Very helpful and quick. Can ask this anything, and get insightful and helpful advice along with resources from where the info came from

Peace of mind

The Joy app has truly given me peace of mind, especially when I have pressing or burning questions about my baby’s growth, how can I help better as a parent, or what to prepare for milestone wise.

Peace of mind

As a first time mom I love that I can ask different experts (AI or opting for the actual person) questions. It gives me peace of mind with nonemergency questions or scenarios that may come up at any time with my little one.

A life saver

As I’ve navigated my new life as a mom, this app has been by my side. I’ve used it for those “why is my baby” questions constantly. It’s helped me come up with techniques to help him sleep, given me feeding advice, and helped me calm down about those weird baby things that make your heart sink but are harmless. I cannot recommend it enough for peace of mind and support throughout a postpartum journey
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Response from developer

This means a lot - glad Joy's been there for the "why is my baby" moments. Thank you.

Love it!

I love being able to contact a real person, or just ask a simple question in the middle of the night and always get an answer. Motherhood can feel so lonely sometimes, but this app helps keep me grounded when I need an answer ASAP.

Love the app!

I enjoy using this app from the moment my baby was born. It answers any kind of questions that I have. Grateful!

Helpful & immediate

I heard about this at the hospital and it came as a package deal. I mainly use the chat feature where you get immediate feedback and tips. It’s been really helpful especially as I navigated the newborn phase, 4 month regression, and now starting foods!

Very satisfied

I ask about any topic and get satisfying and logic answers. I even ask The app questions about myself (mental mom load and guilt) , and it answers. Very good helps alot

Peace of mind from a reliable source

The hospital where I had my daughter had a collaboration with a photography company.
If you had newborn pictures taken (free) and decided to buy them, depending on the package of pictures bought, depended on the length of time this subscription was covered.

As a first time mom, this app has been my reassurance at any time of the day or night. Being able to chat with an actual person, have any questions answered and all from a reliable source is unmatched tranquility.

10 out of 10 recommend to any mom as it can help with transitioning to having multiple kids too
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Response from developer

Thank you, MrsGrulli, and congratulations on your daughter. We're glad Joy has been a steady source of reassurance whatever the hour, and that it's helping with the jump to multiple kids too. Really appreciate the recommendation.

Fantastic

Comforting resource as a first time mom. Easy to use app. Resources at your fingertips for those middle of the night worries or questions.

So helpful as a first time mom

I initially got a free month trial subscription for Joy with another purchase I made and it was so helpful I decided to continue after the month trial. From tracking feeds and diaper changes to using the AI parent coach for all my silly baby questions. Seriously so helpful as a first time mom!

Incredible app, but extremely slow and buggy

I love how easy it is to get advice quickly and track feedings, diapers, and sleep. However ever since the last few updates tracking has gotten so slow. To the point it lags so much I have to force close it and reopen to log each time. I hope this feature is fixed in the upcoming updates.

La mejor aplicación

La mejor aplicación para organizarnos como mamá
Se me ha hecho tan fácil monitorear las comidas pañales y sueños y tengo una organización súper bien

Helpful tracker!

This app has been a game-changer for tracking my baby’s daily routines. The interface is clean and intuitive—I can log feeding times, diaper changes, and sleep schedules in just a few taps. No clunky menus or confusing navigation.

Peace of mind

As a first time mom I love that I can ask different experts (AI or opting for the actual person) questions. It gives me peace of mind with nonemergency questions or scenarios that may come up at any time with my little one.

Trapped and tricked!

I never wanted the Joy parenting app. It was included in a photography bundle we did from the hospital. I went to cancel it. It charged me over $100 upfront now it is charging me every three months 30 something dollars. I’ve never once used this app. It is a huge scam. I don’t care to use it. I’m not a first time, parent, etc..
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The reassurance I needed

I am a first time mom and I have asked the AI experts a thousand questions trying to understand my new baby and what to expect from her. Not only do they answer my questions and help me understand why she does certain things, they let me know I am doing a good thing by asking these questions or noticing things. It sounds silly, but as someone who has never done this before and is on little sleep all hours of the night, it not only gives me the answers I need but the reassurance to push through the hard phases. Though they are AI, I feel seen and validated, which just helps me break down a little less in those newborn trenches.
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Response from developer

Congratulations on the new arrival! We really appreciate such a thoughtful review, and I'm so glad that Joy's been able to support you and your family.