Simplicity matches the service.
Dark mode logo
Non functional
Can’t view upcoming flights in app
App is no good
Worst airline app I’ve used
App is useless
The entire website is not customer friendly. Where they go, from where is ridiculous!!
Not happy
I am handicapped and I called JSX after booking to specifically request the seat and paid for it.
I need the extra room because I am handicapped.
Very unhappy customer.
Jeanne Blair
User Interface
Fix your password reset on iOS
great app
Glitchy
Slick!
Bad update
Response from developer
Thanks for your feedback; we appreciate you bringing this to our attention. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.
Redundant
I already have the “new improved app” I don’t need to be redirected like I’ve been for months now!
Response from developer
Thanks for your feedback; we appreciate you bringing this to our attention. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.
Log in
Response from developer
Thank you for making us aware of this. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.
Updated App
Steve Simon
612–8 02–1930
Response from developer
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We take feedback like this seriously and want to ensure we’re providing the best possible experience. Our team will be reaching out to gather more details so we can address the issue. If you’d like to share additional information, please feel free to contact us directly at appfeedback@jsx.com. We truly appreciate your patience and the opportunity to improve.
Not remembering my trips
Response from developer
Thanks for your feedback—we appreciate you bringing this to our attention. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.
Inconvenient Login & Hidden Credit Vouchers
Response from developer
Thank you for making us aware of this. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.
