Helpful, but…
Needs work on camera sensitivity in low light, in addition to motion detection in any light. I have full hours where it tells me there was presence in the room, but there are no photos attached to that summary time. This has very spotty customer service; I’ve opened 2 tickets and have heard nothing back for at least 2 months now. The “all in” option seems like a good deal, but not if I can’t get specific info that the service indicates I will be getting with even the basic option.
Show more
Game changer for my father!
This has been a wonderful asset in helping my elderly father from afar. He cannot see anymore or operate a remote correctly. He’s able to turn on and off and I can jump on and help at anytime. Also I love being able to see him on a video call anytime I want. It’s given me so much peace of mind also being able to pop on and ensure his safety.
Show more
Lifesaver!
My mom could no longer operate her remote control without frustration. Television is her main entertainment. This device has changed everything. I can now operate her tv remotely. I had no idea that I could also “drop in” to check on her and communicate with her visually and audibly through her tv. It’s amazing. She’s safer and happier. I’m a better caregiver because of it.
Show more
PERFECT!!
Amazing! They hit it out of the ballpark! I’ve had it for a month and it has saved me already hours and hours of walking through how to work the tv on the phone with my mom. A total lifesaver with so much more! I love the messages, video calls, the ability to drop in, and reminders that literally keep her from watching tv bc they are in the way- she can’t miss them. 😆 BRAVO!!!!
Show more
Reminders / Messages
I live a state away and JubileeTV let’s me post recurring reminders like medication reminders. It also lets me post a message about appointments they might have. They have one button to dismiss or I can do it remotely
Too many thumbs up/down
Right when I needed to address my dad with ALZ getting frustrated the app requires a thumbs up or thumbs down selection. If you select thumbs down the keyboard locks so you can’t get to the submit button. Then you have to restart your phone to start over. Had this happen twice as my dad was trying to pull cords out of the tv. Normally the app functions well, but when I needed it most it sucked. Purely because of the required rating. I already pay to use. Don’t require me to rate.
Show more
Very helpful w Alzheimer’s patients
This app has been priceless for us! My mother-in-law has advanced Alzheimer’s, and it’s made a huge difference. It’s super convenient to control the television — which used to be a major issue — and to check in on her. It’s also been very helpful for understanding what she’s trying to say, since we can see her on the screen and what she’s looking at. The only downside is that the TV volume is so loud, it’s hard to hear conversations w caregivers. I really wish there were a separate listening device for that. She’s a little spicy so we like to make sure she’s being nice 😂That’s the only reason I gave it 4 instead of 5 stars.
Show more
Somewhat helpful
The telescope feature is somewhat helpful as I can see what mom is watching and if she’s having trouble with with changing the channel, but I am unable to change the channel for her using the app (advertised). The video call feature is great.
Nice but inconvenient account setup for those of us supporting multiple seniors living separately
Overall nicely done, and the Drop in feature may prove more valuable than I originally thought. I set up my dad who has Xfinity Comcast, as well as Fire stick for the Jme app (Japanese language TV).
A HUGE weakness is that for those of us supporting multiple seniors living in separate locations (such as divorced parents), you need a separate email address for each account. Well guess what? For many 80 year olds? The hapless Gen X schlub offspring is going to be the account owner and manager, and we will need to set up an email address for each parent’s account, even if paying with the same credit card (mine) etc. I hope the Jubilee TV people will be able to change the account setup and app interface so that we can log in and then switch between accounts.
A HUGE weakness is that for those of us supporting multiple seniors living in separate locations (such as divorced parents), you need a separate email address for each account. Well guess what? For many 80 year olds? The hapless Gen X schlub offspring is going to be the account owner and manager, and we will need to set up an email address for each parent’s account, even if paying with the same credit card (mine) etc. I hope the Jubilee TV people will be able to change the account setup and app interface so that we can log in and then switch between accounts.
Show more
Major issues with their app
I have been using Jubilee for several months and all of a sudden they locked me out of the app, said they were sending a code to my email address and never got the code. Checked both spam and trash folders. Nothing. Called customer support and they tried everything. Even sent me an email…I received that. Started my email and the jubilee app. Still wouldn’t work. Tried to say it was my yahoo account, but there is nothing blocked on my yahoo account. And I am getting emails from every other entity… Even their support team. When setting up I was able to receive the codes, but for some reason they are not going through and they are saying it is on my end and nothing I can do. I can’t get into so had no choice but to cancel my subscription. They need to figure something out.
Show more
Game changer! I wish I had found this earlier
Don’t know where to start… the product has transformed our family relationship. We were struggling to take care of our mom remotely. JubileeTV made a world of difference. It had made her TV easy and interactive. Now we can put her favorite shows, send her photos, do video calls, live streaming, drop in and check on her and much much more. It also tells us about her tv watching habits and movement in the room. Saved us numerous trips, ER visits and provided her and us priceless peace of mind. Their customer service is top notch as well
Show more
Helps us stay connected
JubileeTV is a game changer for helping my parents. I’m able to help them with the tv and video call them so they can see their grandchildren when living far away!
Works Great with Roku
If your loved one likes to stream this is the way to go. Works seamlessly with Roku and love the option to select favorite apps quickly.
Being able to turn the TV on and off remotely and play/pause remotely is huge.
Being able to turn the TV on and off remotely and play/pause remotely is huge.
Game Changer for Senior Living!
So glad my mom’s community got Caavo. Love using the app to video call my mom on her TV and send pictures of the grandkids. Caavo helps us stay in touch, even when we can’t be together in the same room.
