Set-up
Response from developer
Hello, I’m glad to answer your questions. Could you tell me what problem you’ve encountered and describe it in detail? If you run into any difficulties using our product, please write down a detailed note of your issue and send your watch’s IMEI number to our email. Our technical team will reply to you as soon as possible.support@motto4u.com
Worst software
Response from developer
Dear customer, we are truly sorry to learn about your unsatisfactory review and sincerely apologize for the poor user experience caused by the functional defects of our product. We take the issues you raised very seriously. Our technical team will immediately conduct review and testing, optimize the firmware to fix bugs, and rigorously improve our factory inspection procedures.
Location accuracy
Response from developer
Thank you for your feedback regarding the watch location issue. We sincerely apologize for the inconvenience caused. Our technical team has noted your problem that the app fails to show the accurate watch location and always displays California. We will arrange an urgent investigation and troubleshooting as soon as possible. We will keep you updated once we have any progress.
No stars
Response from developer
If you are unable to set up multiple accounts, please send an email to support@motto4u.com with detailed information about your issue.As for the PUK code, you can get it directly from your SIM card operator.
Horrible app
Response from developer
I'm sorry for any inconvenience caused to your usage. Could you please tell us what issue you encountered? We will fix it and continue to improve.
