JustStretch | Flex & Mobility User Reviews

Customer Experience

Positive experience63.5% of reviews
Neutral3.0% of reviews
Negative experience33.5% of reviews

~ Based on 775 written reviews from the US App Store.

What users say

Is JustStretch | Flex & Mobility Safe?

JustStretch | Flex & Mobility appears safe based on user ratings. AppsHunter Safety Score for JustStretch | Flex & Mobility is 94/100.

This assessment is based on 2,371 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 2,371 App Store ratings for JustStretch | Flex & Mobility.

Is JustStretch | Flex & Mobility Legit?

JustStretch | Flex & Mobility appears to be a legitimate app. AppsHunter Legitimacy Score for JustStretch | Flex & Mobility is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just As Advertised

The app has several stretches for just about every occasion whether it be warm up or cool down morning to get your day started or evening to wind you down.
Also, a good feature is a streak tracker to keep track of how many days in a row that you’ve stretched. Unfortunately, after day 158, there was a glitch and mine started all over again; very unfortunate. But I remember just keep track of it in my head and add it to the new streak I have going. Otherwise very good app.
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Response from developer

Thank you for your review! Can you give us a 5-star? And if you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. You can write to us at support@juststretch.fit.

DO NOT SUBSCRIBE!!!!!

The exercises are poor at best, so I asked for a cancellation.
THEY DID NOT DO THIS AND TOOK A FURTHER PAYMENT.
They then say it is not there policy to refund!

This is illegal as I clearly asked for the subscription to be cancelled and sent an email showing the previous email stating I wished to cancel. This was ignored and you took payment again.!

DO NOT SUBSCRIBE!
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Extra charges

This application was charging me 3 times a month for several months until I discovered the charges. When reacted for refund on the two, they suggested no refund as per their policy even if it visible that the three charges were done for one person. So grabby and cheap!

Avoid

Takes unauthorised payments

AI created app with low quality

This AI created app with terrible UI does not provide value and I cannot find option to cancel my subscription neither online nor in the app. already, deducted 50$ from my bank account.

Response from developer

Dear user, we never charge your credit card unless there is a subscription on your account. Would you email us at support@juststretch.fit so we can have a further look into your issue?

💯

Love it

Estiramiento

6971

Awesome!

Great stretching program!

No trial period

I should have known. Usually for an app like this you try it out for a couple of days and then you decide it is worth it to be part of your daily routine. It is for that reason, you understand why this app does not offer that. Only after you have purchased it do you see how terrible its interface is, not user friendly, pop-ups, no intuitive training programs, and very pedestrian stretches. If there had been a free trial I wouldn’t have to wish I got my money back.
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Response from developer

Dear user, thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@juststretch.fit in the form of "ID+nickname of the market comment"? Looking forward to your email

Scam

Before proceeding to purchase this application, it is essential that you take the following into account. The time indicated to complete the exercises does not correspond to reality. For example, if you wish to complete an exercise that supposedly lasts 10 minutes, it will actually take you around 25 minutes. I reported this situation and what I found was a customer service that was extremely incompetent, rude, and unprofessional. This feels like a scam, and unfortunately, they are unwilling to refund my money. I feel cheated by this situation.
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Response from developer

Dear user, thank you for your feedback and we apologize for the inconvenience caused to you. We are willing to refund you, but we need to find your uid and email first. Can you send it to support@juststretch.fit in the form of "ID+nickname of the market comment"? Looking forward to your email.

Try to cancel subscription, they still billed me

Not good app

I like the first session

The problem is I signed for $18.99 offer that the gave me but I was charged for additional $34.99
Which was very surprising

Great app for stretching

This a great stretching and always updating different stretching routine.

Perfect for starting your day

Good easy explanation and right quick form to work in your body

Absolute scam

Charged me an extra 39 dollars and impossible for me to cancel on their app

Response from developer

Dear Louisdm1111, Thank you for your feedback, and we apologize for the inconvenience caused to you. We hope to solve this problem you encountered and provide you with better service. Can you email support@juststretch.fit so we can help? Looking forward to your email.

Super Valuable

Simply perfect. I’m a 46 yr old trailrunner/ocr athlete and this app is perfect - clear instructions and short and impactful sessions. Fits my crazy busy schedule!

Un excellent complément à mon application de calisthenie

Grâce à Just Strech je peux finir mes séances de sport avec plusieurs exercices de stretching. Je réduis ainsi les douleurs et préviens les blessures

Response from developer

Merci ! 🙏 Nous sommes ravis que Just Stretch vous aide à terminer vos entraînements en toute sécurité et efficacement. Réduire la douleur et prévenir les blessures, c'est précisément notre objectif — continuez comme ça ! 🧘‍♀️💪✨

Subscriptions

Seems like good quality information but their subscription policy is fraudulent. I signed up for a 4 week introductory offer for $9.99. They took payment but then also helped themselves to another payment of $34.99. Be warned. Not very helpful customer support.

My advice is to give them a miss and go elsewhere as they seem to have an aggressive subscription policy and don’t acknowledge any introductory offers. Real shame but it seems it’s all about making money and not actually helping the customer.
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Oh my.

That shouldn’t have hurt, but I’ve let myself go and it was eye-opening. I’ve just completed my first two workouts with this app and I really like it. Last year I used another app which I liked as well but this one seems to give a little more detailed instructions so far. So far so good I hope to continue to use this for the next year and I’ll update later.
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Response from developer

Thank you for sharing your honest experience—and welcome! 🙌 We're so glad you chose us to help you get back on track. It's great to hear that the detailed instructions are making a difference for you. We're excited to be part of your journey, and we'll be here every step of the way—looking forward to your update next year! Keep stretching and stay with it—you've got this! 🧘‍♀️💪

Dangerous app

This app is very dangerous. It keeps giving me a “customized” plan with expert level stretches when I have clearly input that I am a beginner and can’t even touch my toes. Injury risk is too high so not continuing.