Не работают
Не работающие приложение
Do not work
Can’t register
Decent service, Bad UX
Horrible user experience. Hard to make sure you entered the right address and just very unintuitive. That aside, the service is decent
Terrible company, terrible service, bad management.
Overall, a bad company with bad management that have no care in the world. It's truly a shame what they're doing, and I'm glad other companies are starting to take over. Kari needs new management.
Great service, great app
Very pleased with this ride service. The app always works well, and the drivers are always polite and accommodating.
Can’t add payment method
The app glitches doesn’t let me enter any payment information
Не смогла зарегистрироваться
Ввела свой номер телефона, но не идет дальше. Пишет, мол, свяжитесь с поддержкой Кари. Как связаться - без понятия 🤷♀️
Unprofessional Support and Drivers
This app feels like it’s managed by kids. I booked a ride, and the driver, who was also delivering for DoorDash, was just 2 minutes away, but made me wait over 25 minutes while he completed a food delivery first. I reported the issue, but got no help until I mentioned legal action. Only then did they refund me.
Weeks later, I tried to use the app again, only to find out I’d been blocked lol. This level of emotional and unprofessional behavior is unacceptable for a company handling transportation.
Weeks later, I tried to use the app again, only to find out I’d been blocked lol. This level of emotional and unprofessional behavior is unacceptable for a company handling transportation.
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Watch out for unauthorized charges!
The immigrant driver (mine was Arshdeep in Charlottetown) charged me an unauthorized tip of $5 over a month after the ride. What a scam artist and the company allows him to do this. Crazy.
Terrible geolocation
My car arrived 300m away from my location pickup, and dropped me off about 300m away from my destination. The geolocation and address system just doesn’t work. That’s unfortunate for a unique monopoly in PEI. Uber may have its monopolistic issues, but at least it works.
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Make sure you don’t make a booking by accident because you will get charged and they won’t refund you.
Response from developer
When making a booking and cancelling quickly always reach out to support@meetkari.com so we can refund the charge. To review our cancellation policy view our terms on our website and in the app.
Horrible Customer Support
The lack of basic customer service etiquette.
Wow
$60 for a 15 minute drive. Little ridiculous. Can get an Uber out west to do twice the distance for half the price. Rather get gouged by a cab than knowingly get screwed.
Response from developer
Hey Garbage Man 316! This sounds like something that should be reviewed. Please reach out to support@meetkari.com.
App is glitchy
Trying to order a ride I keep getting prompted to turn on my location services for the app, but they are already on. I am unable to manually enter an address. No way to call a car on the app with it glitching this badly
Response from developer
Please make sure you are using the most up to date iOS and enable location setting via your phone settings in case you previously set them to be disabled. We do not offer phone booking, only through the app for the safety of passengers and drivers.
Best Service
We use Kari regularly and they have the best drivers. The app is reliable and easy to use. Support got back to me within a day to help with a problem. 100% recommend to anyone needing transportation in Charlottetown.
Do not use
This is a total scam. I would not recommend to anyone. There is no drivers, and when you go to cancel they will still take your money even though they have no drivers. They will try to claim they have drivers, but they absolutely do not.
Response from developer
Sorry you are having trouble using the app. Anytime you have been charged and no drivers are online (which is impossible as funds are released right away if there are no drivers available) you should reach out to support.
Incredibly poor customer service and smart! drivers
For my trip to airport, I booked an SUV but received a Honda Civic that couldn’t accommodate my luggage. Despite messaging the driver beforehand to confirm, he arrived unprepared and advised me to cancel without informing me of the full charge. Additionally, the driver advised! me to leave one of my three suitcases behind, which was a joke.
Customer service insisted I booked a regular car and offered only a partial refund, despite the proof of my communication with the driver. Immature communication with the customer service representative provided no help at all.
This experience was unacceptable.
Customer service insisted I booked a regular car and offered only a partial refund, despite the proof of my communication with the driver. Immature communication with the customer service representative provided no help at all.
This experience was unacceptable.
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Oh god
Still waiting on a verification text.
Response from developer
If you are not receiving verification codes please reach out to support@meetkari.com.
Bad experience
Bad experience
Response from developer
Hey Sukhwinder, sorry you felt you had a bad experience. We’d like to hear about what went wrong. Please email support@meetkari.com.
Poor costumer service
Riding a Kari is not an issue to me. How long to wait never upset me. But resolving an issue is more concerned. They don't have costumer service to help to solve any problem. Contact support team is poor. Chat message is not working saying 30 minutes to respond but nothing. Changing the payment status every time booking. When giving a token of appreciation makes to have an outstanding balance that leaves not possible to book for the next ride.
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