Cobranças irregulares
Response from developer
Olá! Pedimos sinceras desculpas pela frustração que esta situação possa ter causado. Nos esforçamos para manter todas as informações sobre assinaturas e faturamento transparentes e entendemos o quão preocupantes podem ser as cobranças inesperadas. Por favor, envie um e-mail para support@karmapaths.com com “KarmaPath.Review AS304937” no assunto e nossa equipe de suporte investigará o ocorrido.
Predatory and Misleading App
Response from developer
We understand how auto-renewals can sometimes be confusing, and we’re sorry for any concern this may have caused. KarmaPath subscriptions automatically renew to ensure uninterrupted access to the platform and its features. All renewal details, including pricing and billing cycle, are clearly shown before purchase and are also included in your confirmation email. We understand that billing transparency is very important, and we truly appreciate your feedback on this. We want to make sure your request is handled properly, so our Support Team will personally assist you with the cancellation process and ensure everything is completed correctly. Please contact us at support@karmapaths.com with “KarmaPath.Review” in the subject line, and a specialist will guide you step by step until the issue is fully resolved. We’re here to help and want to make this as smooth as possible for you.
Cancelled - not cancelled
Response from developer
Hello! Thank you for your feedback! We’re glad we were able to process your refund and resolve your request promptly. If you ever have any questions or need anything else, we’re always here to help. Cheers!
Surprised bill
Response from developer
We’re really sorry to hear that the app didn’t meet your expectations. We understand that reading lessons on your phone might not be the most comfortable for you. Please email us at support@karmapaths.com with "KarmaPath.Review" in the subject line, and we'll assist you as soon as possible.
Scammers
Response from developer
We are sorry to hear about your experience. Please note that we always provide clear information about subscription terms, including automatic renewal, on the purchase screen before payment is completed. We’d like to investigate this further to ensure everything is accurate and secure on your account. Please email us at support@karmapaths.com with “KarmaPath.Review” in the subject line, and our team will review the situation and assist you as quickly as possible.
