Go to the hell you and your bank app
Someone used my KAST card for unauthorized subscription charges. Instead of protecting me or resolving the issue quickly, my account ended up with a negative balance, and I was left dealing with constant declined transaction notifications.
What disappointed me the most is the customer support. I explained my situation multiple times, waited for weeks, and had to keep chasing them just to get a reply. Every response felt automated, and no one actually solved my problem.
The worst part is that I decided to close my account, but they won’t even let me do that. They keep asking for more information while my account remains open. It honestly feels like they’re making it unnecessarily difficult for customers to leave.
A bank should make customers feel safe and supported, especially when fraud happens. Instead, I felt ignored, frustrated, and trapped.
I have completely lost my trust in KAST. I would never recommend this app to anyone. If you value your money, your time, and responsive customer support, stay away from this service. It has been one of the most disappointing financial experiences I’ve ever had.
Response from developer
We’re truly sorry for the frustration and stress this has caused. Please email our support team at support@kast.xyz with the subject “Bilagh - Account Issues” and include a short description of the issue. We’ll try to help and guide you on the next steps.
Conta bloqueada
Response from developer
Pedimos desculpas pelo inconveniente. Entre em contato conosco pelo e-mail support@kast.xyz para que nossa equipe possa analisar a transação bloqueada e ajudar você.
Account locked
Response from developer
We’re very sorry for the frustrating experience and repeated requests. We understand how stressful it is to lose access after changing your phone number. For security reasons, extra verification may be required. Please email us at support@kast.xyz with your account details so our team can review your case and help restore access safely.
Eu estava usando e simplesmente bloquearam minha conta com quase 50 mil até hj não consegui resolver
Response from developer
Lamentamos saber que sua conta foi bloqueada e que seus fundos estão indisponíveis. Entendemos o quanto isso é preocupante. Por favor, envie um e-mail para support@kast.xyz com os detalhes da sua conta para que nossa equipe possa analisar o caso e ajudar a resolvê-lo.
Tô gostando muito
Cupom: GIOVANA
I am honestly at a loss
I've referred nearly 2,000 users to KAST. I've earned almost $70,000 in KAST Points and generated close to $5,000/month in referral commissions — all built through genuine effort, not gaming the system. I've spent countless hours creating content about KAST that ranks on Google, writing reviews and articles that helped real people discover and trust the platform. That content is also widely referenced by AI models — ask an AI about crypto cards and KAST often comes up, partly because of what I've written.
Last year the Etherfi team reached out about me joining them. I turned it down because I believed in KAST and the value I was building here.
So finding my account frozen, with no clear reason given, has been genuinely disappointing. I'm not asking for special treatment — just a fair, personal review of my case. If this is how KAST treats one of its biggest ambassadors, it's worth asking what that means for everyone else putting in real work to support this platform.
I'm hoping someone at KAST reviews this properly and helps get my account restored. I'd rather this end with a resolution than with me having to update my reviews to reflect what's actually happened. 🙏
Response from developer
Thank you for everything you’ve contributed to KAST and for sharing your concerns. We understand how disappointing this situation must feel. Our team is already working on your case and reviewing it carefully. Please stay connected with our support team for updates.
Scamming you with massive fees
Response from developer
We’re sorry to hear this. We aim to keep fees and rewards clear, and we understand your concern about FX costs and cashback value. You can review our fees here: https://www.kast.xyz/legal/fees. KAST does not provide tax advice, but we encourage users to review their own tax obligations. If you need more help, please contact our concierge team.
Ganhe Bônus
Account blocked with no reason
Response from developer
We understand your concern. For security and compliance reasons, account reviews may be triggered by different factors, not only the amount received. We agree the process should be clearer, and we’re working to improve this. If you need help with your case, please contact us at support@kast.xyz.
Amazing
Response from developer
Thanks for the review! We’re glad KAST is working smoothly for you wherever you are.
KAST
Response from developer
Thank you for your loyalty! We really appreciate your support and are glad you’ve had a great experience with KAST.
KYC chaotique, zero transparence
Ótimo
Response from developer
Obrigado pelo feedback! Ficamos felizes em saber que você considera o KAST confiável. Continuamos trabalhando para oferecer uma experiência segura, simples e transparente para nossos usuários.
Financial Freedom
Highly recommend
The did Swift go?
Blocked by the update
Response from developer
We’re sorry for the frustration. We understand mandatory updates can be inconvenient, especially when your internet connection is limited and you need to access the app urgently. Some updates are required for security, reliability, and important fixes, but we’ll share your feedback with the team about making updates less disruptive where possible. If you’re blocked again, please contact support at support@kast.xyz so we can help.
Awful
Conta congelada
Id:@lukinhas23
Response from developer
A KAST já pagou milhões em indicações e recompensas. A maioria dos usuários participa corretamente e recebe os pagamentos. No entanto, identificamos cerca de 3.000 contas gerando atividade falsa e retivemos pouco mais de US$ 100.000 em recompensas relacionadas. Se você está indicando pessoas reais que realmente usam a KAST, não há com o que se preocupar. Se precisar de suporte ou tiver alguma dúvida, entre em contato com nossa equipe em support@kast.xyz.
