LANGUAGE
Bonne banque mais il manque des langues si la langues française pourrais être mit
Ignorant and Paranoid
KAST blocked my fathers account with no explanation and sent an email the next day asking for explanations on where the money was going, source of funds, and who the recipient was.
Sounds reasonable?
No not really when the transfer of funds was to IBKR whose banking details are public domain and common knowledge in banking and finance circles. The fact that a 65 year old doctor is sending a small sum to his IBKR is apparently a reason to run a AML check. And who doesn’t know that IBKR does not allow third party deposits so the money can only go into one’s own account.
Please stop harassing people and try to learn from your competitors such as Ether Fi who have never once harassed anyone I know in a similar manner.
Sounds reasonable?
No not really when the transfer of funds was to IBKR whose banking details are public domain and common knowledge in banking and finance circles. The fact that a 65 year old doctor is sending a small sum to his IBKR is apparently a reason to run a AML check. And who doesn’t know that IBKR does not allow third party deposits so the money can only go into one’s own account.
Please stop harassing people and try to learn from your competitors such as Ether Fi who have never once harassed anyone I know in a similar manner.
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Unreasonable Fees and Disappointing Customer Support
My account accumulated a negative balance of $26.09 due to repeated $0.50 fees for declined transactions. These were unsuccessful payment attempts, yet the fees continued accumulating, including multiple retries of the same transaction.
I can accept higher foreign exchange rates and reasonable fees for successful transactions. However, charging a $0.50 penalty for every declined attempt, especially repeated automatic retries of the same payment, is unreasonable and unfair.
I contacted customer support and requested a one-time goodwill waiver, but they refused, repeatedly referring to their policy without offering a reasonable resolution.
I have since canceled my card and no longer intend to use the service. Extremely disappointing experience with the fee structure, lack of flexibility, and customer support.
Customers should not be repeatedly penalized for the same unsuccessful payment.
I can accept higher foreign exchange rates and reasonable fees for successful transactions. However, charging a $0.50 penalty for every declined attempt, especially repeated automatic retries of the same payment, is unreasonable and unfair.
I contacted customer support and requested a one-time goodwill waiver, but they refused, repeatedly referring to their policy without offering a reasonable resolution.
I have since canceled my card and no longer intend to use the service. Extremely disappointing experience with the fee structure, lack of flexibility, and customer support.
Customers should not be repeatedly penalized for the same unsuccessful payment.
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Já foi bom
O app era muito bom, mas agora você tem que pagar por tudo taxas exorbitante. Taxa de 2 dólar só pra recriar o cartão virtual e etc
Bad
Everyday updates , commission on bad transactions ( 0.5$ ) and they don’t tell you to make deposit, after deposit they cut the fees of all bad transactions
Kast like 🤙
Kast super
Péssimo!!
App e serviço extremamente burocrático para aceitar os documentos enviados. Não foi aceito de jeito nenhum. Impossível abrir a conta. Perdeu usuário antes de começar!! Lixo total!!
W A R N I N G
★★★★☆
Have your original passport ready—don’t make the same mistake I did
I’m giving KAST four stars because customer service responded quickly and politely. I also want to share my experience so other people can avoid the mistake I made during verification.
When I applied, I used a printed copy of my passport because I did not have the original with me. Looking back, I should have waited until I had it in hand. My application was rejected, and when I contacted support to explain what happened and ask about trying again with my original passport, I was told the application had already been rejected. In my case, I wasn’t offered an opportunity to restart.
Please don’t make the same mistake: if you don’t have your original passport with you, wait before completing verification. Don’t assume a printed copy or a photograph taken from a phone or computer screen will be accepted. Read the instructions carefully and provide the document exactly as requested.
Also, don’t assume you will automatically get another attempt if something goes wrong. I expected that explaining the situation and offering my original passport might allow me to try again, but that opportunity wasn’t offered to me. Waiting until I had everything ready would have been the better choice.
I understand why submitting a printed copy could raise concerns during identity verification, and I respect the need to take these checks seriously. I take responsibility for trying to complete the process without having my original document available. Although the outcome was disappointing, I appreciated how quickly the support team replied.
For now, I’ll look into another provider and make sure I have my original documents ready from the beginning. Hopefully, everything goes smoothly next time. I’m sharing this experience to encourage others to be prepared and patient—saving a little time is not worth risking your application.
Have your original passport ready—don’t make the same mistake I did
I’m giving KAST four stars because customer service responded quickly and politely. I also want to share my experience so other people can avoid the mistake I made during verification.
When I applied, I used a printed copy of my passport because I did not have the original with me. Looking back, I should have waited until I had it in hand. My application was rejected, and when I contacted support to explain what happened and ask about trying again with my original passport, I was told the application had already been rejected. In my case, I wasn’t offered an opportunity to restart.
Please don’t make the same mistake: if you don’t have your original passport with you, wait before completing verification. Don’t assume a printed copy or a photograph taken from a phone or computer screen will be accepted. Read the instructions carefully and provide the document exactly as requested.
Also, don’t assume you will automatically get another attempt if something goes wrong. I expected that explaining the situation and offering my original passport might allow me to try again, but that opportunity wasn’t offered to me. Waiting until I had everything ready would have been the better choice.
I understand why submitting a printed copy could raise concerns during identity verification, and I respect the need to take these checks seriously. I take responsibility for trying to complete the process without having my original document available. Although the outcome was disappointing, I appreciated how quickly the support team replied.
For now, I’ll look into another provider and make sure I have my original documents ready from the beginning. Hopefully, everything goes smoothly next time. I’m sharing this experience to encourage others to be prepared and patient—saving a little time is not worth risking your application.
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Falta mais transparência nas taxas
O aplicativo é excelente, mas fiquei frustrado com a falta de transparência em algumas taxas, como os US$ 2 para receber transferências de bancos americanos e os US$ 0,50 por compras recusadas no cartão.
Seria interessante informar essas cobranças com mais clareza. Por exemplo, avisar sobre a taxa de US$ 2 na tela dos dados bancários. Se soubesse antes, teria optado por transferir via stablecoin. O mesmo vale para a taxa de compras recusadas, que poderia aparecer na criação do cartão virtual.
Seria interessante informar essas cobranças com mais clareza. Por exemplo, avisar sobre a taxa de US$ 2 na tela dos dados bancários. Se soubesse antes, teria optado por transferir via stablecoin. O mesmo vale para a taxa de compras recusadas, que poderia aparecer na criação do cartão virtual.
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Possible de mettre la langue française ?
Très bonne banque il manque juste des langues comme la langue française si y’a moyen de la rajouter ? Merci
Excellently
Awesome
Excelente App uso todo dia
Copie e cole o código para ganhar 1HSB3V8J vantagens
They changed the points
It’s a wrap boys they took away the only thing this card had left.
ARXUAVAZ
Copie e cole o código ARXUAVAZ pra receber os prêmios de boas vindas
Excellent app!
Love it
Já foi bom
Uma pena era o melhor app de cartão cripto para fugir da taxa br agr eles informam a receita e uma pena vou ter que para de usar
pending review ...
for two days; trying to reach support ... 1-4 days. You guys are chilling?
KAST
Vraiment loin devant les autres! J’adore cette application alors je
Indian scam project. Don’t trust APY/APR
Another scam crypto project that will steal your rewards.
The premium card cost $1000, I have 13k points which the app says worth $1000 but to get the premium card you have to have 26k points
Also since the last August of using premium card I still haven’t get a penny, only promises and another date to TGE
Also the balance you see now divide by 2 or even 3, they won’t give you money. And prepare for the rules change because when I payed for the card they promised to release the token and we could get 50% of the rewards right away and the rest will burn. Guess what - they cancelled it
Don’t trust the apy or apr , divide it also by 2-3x because they won’t give you the money.
Better find other cards where Indians not involved
The premium card cost $1000, I have 13k points which the app says worth $1000 but to get the premium card you have to have 26k points
Also since the last August of using premium card I still haven’t get a penny, only promises and another date to TGE
Also the balance you see now divide by 2 or even 3, they won’t give you money. And prepare for the rules change because when I payed for the card they promised to release the token and we could get 50% of the rewards right away and the rest will burn. Guess what - they cancelled it
Don’t trust the apy or apr , divide it also by 2-3x because they won’t give you the money.
Better find other cards where Indians not involved
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Amazing
Love the app and how easy the money fly from United State to Dubai - Dubai to Brasil and Brasil
To Madrid ❤️
To Madrid ❤️
