So bad
For a company that specializes in technology designed to allow others to help their customers, it is pure irony that the app designed to help Kayako’s own customers execute this primary function is simply pathetic. The login process is absurd.
No Functionality Hardly
The app works beautifully on my iPhone XR but there is not really anything you can do in the app.
I’ve conversations view and settings and that’s it. I can’t even create a new conversation. Why release a half baked app. I’ll wait until it’s ready.
I’ve conversations view and settings and that’s it. I can’t even create a new conversation. Why release a half baked app. I’ll wait until it’s ready.
Dark Mode
The app doesn’t show any login info when your phone is in Dark Mode. App looks very strange in Dark Mode. Unfortunately to get any kind of working experience you have to be in light mode.
Horrible app, continues to get worse
Sadly each release results in less functionality. Current release is unusable for those on modern phones or with a dark theme. Controls are invisible. Screens throw security errors, all around unusable application
Doesn’t work
This app is abandoned and it doesn’t work. Kayako doesn’t care about the app since it’s this state for more than a year.
If you are evaluating their product then make sure to mention it to them because without a proper push they are not going to do anything about it.
If you are evaluating their product then make sure to mention it to them because without a proper push they are not going to do anything about it.
