KB+ User Reviews

KB+
KB+
Komercni banka a.s.

Top reviews

It has some troubles

It somehow works. But there are some glitches like when I am in different time zone, the app is not able to process payment in case the date is different than Czech date (caused by the time difference - for example, I can only send money to different accounts between midnight and 3pm in case I am in MST time zone)
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Response from developer

Hello, we understand that the different time zones can cause complications when making payments, and we’re sorry for the inconvenience. The logic behind how time zones work is more complex in this regard, and we do not plan to change this behavior in the near future. As a workaround, we recommend setting your phone to the Czech time zone before making a payment. Martin, KB Team

Super

Super

Response from developer

Dobrý den, děkujeme za Vaše hodnocení a pozitivní zpětnou vazbu. Jsme rádi, že Vám aplikace KB+ vyhovuje. Pokud byste měl kdykoliv dotaz nebo podnět, jsme Vám k dispozici na +420 955 551 505 nebo kbplus@kb.cz. Martin, KB tým

Dobrý den

Vůbec mi nová verze nejde nainstalovat.Vždycky mě to vrátí zpět na stránku aktualizovat.Dál se nedostanu.

Fix your app

This app is the most incredibly annoying banking app ive ever encountered for one reason: It is so stupidly slow.

The biggest problem is the PIN to open the app (just like on for example iphones). There is NO reason why it should have a latency!!! when i press the numbers there is a delay before it registers the press!!! what!?? and if i press two buttons to quickly it doesnt register the whole pin. unimaginable.

second, i understand that it takes time for actions like transferring money from savings to checking account, but the delay is when choosing the acounts or the amount of money, NOT the actuall transaction itself. That is what is so infuriating. a multibillion dollar bank and it has these sort of problems in their banking app. wow.
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Response from developer

Hello, Thank you for your feedback. We understand that delays when entering your PIN or working with your accounts can be very frustrating. We would like to add that the vast majority of clients use biometric authentication to log in, particularly Face ID, which does not experience similar complications. We will record the delays you described when entering your PIN and the other issues you mentioned, and we will be happy to look into them. In order to properly analyze the situation, please send us additional information – specifically, your phone model, operating system version, and KB+ app version. Please send this information to kbplus@kb.cz, where we will process your message immediately. Best regards, Martin, KB team

?

Aplikce je plna chyb, její notikfikace nedávají smysl. (‘Platba zrusena nebo potvrzena’ a ta část ‘nebo potvrzena’ je videt až po rozklinuti). Často zamrzava. Jakoby to byla beta verze nejake nadsenecke fitness aplikace a ne internetové bankovnictví jedné z hlavních bank. Recenze normalne nepíšu, ale tohle už je příliš.
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Super služby

Objednání nové karty je velmi rychlé a jednoduché. Nová karta se může ten samý den po objednání používat na Apple Pay.

Kb+ app

Používám asi rok a ze začátku jsem si musel zvyknout ale dneska už naprosto bez problémů funguje můžu investovat ,založit pojistku nebo si vzít úvěr pokud budu chtít za mě spokojenost

Still no balance widget

Any movement on this?? I hate that it seemed like I was forced to migrate to this app and it still doesn’t even have the one widget I would want from banking.

Response from developer

Hello, thank you for your feedback. We have been planning to integrate a balance widget—showing both the amount and percentage—since the beginning of the app's development. However, we had to focus on more pressing features at this point, so we will release the widget later. Martin, KB team.

Balance Widget!

Please please bring back the balance widget from the old KB app.

Response from developer

Hello, thank you for your feedback. We have been planning to integrate a balance widget—showing both the amount and percentage—since the beginning of the app's development. However, we had to focus on more pressing features at this point, so we will release the widget later. Martin, KB team.

Vraťte se k původní appce

Toto je takový fail, že to v českém bankovnictví nemá obdoby. Funkcionalita původní aplikace v této není plně reflektována a UX testing byl asi outsoutcován někam kde jsou s aplikacemi v bankovnictví na začátku

Great… but

So the app itself is quite simply and everything you need is there. The features that this app offers works fine. But there is quite huge catch. Sometimes and I do find it rather often, the app just simply doesn’t open. Sometimes when I want to quickly transfer money, I can’t. This little problem caused me some awkward situations. I am using Iphone 16 pro.
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Hrozne

Hrozna aplikace, nikdy mi nejde poslat penize pres kb+ aplikaci! Pokazde to zamrzne a nejde nic poslat!!

Nejhorší bankovní aplikace

Vůbec nemohu doporučit. Jsem naprosto nespokojená. Aplikaci jsem už 3x aktualizovala za posledních měsíc a za poslední 2 roky jsem si musela nainstalovat 2 bankovní aplikace. Dnes se snažím přihlásit a aplikace zase nefunguje. Mám si aktualizovat iOS. Jsem naprosto nespokojená s porovnáním s jinými bankami. Mám další od ČSOB a nikdy jsem neměla problém. KB jsem měla jako hlavní účet, ale přemýšlím, že ho zruším, protože s aplikaci jsou neustále problémy a používám ji pouze z telefonu.
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Teething problems, it seems

I’m using an iPhone 12 and upgraded from the old KB app in August. All went well for maybe 1 month, but since September or so the app is sluggish at best and non-functional at worst. Most actions take 3 or 4 tries to get past the “something went wrong” screen.
I really really hope KB will fix whatever is wrong with the current release.
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Nedoporucuji

Vyzaduje pin klidne 4x za minutu. UI priserne, tlacitka spatne reaguji. Vecne vypadky tohoto uz rocniho “testovaciho” provozu. Nekolikrat jsem musel pouzit alternativni banku/sluzbu.

Wake up

New iOS and iPhones are here, fix critical bugs because “Něco se pokazilo” is the maximum you can get of your app.

Šílené

Neotevírá se, nenačítá se, nonstop hlásí error. NEFUNGUJE! NEMOHU SE DOSTAT DO BANKY!

Aplikace nefunguje

Aplikace pořád načítá, je pomalá, zasekaná, háže error. Stará aplikace byla mnohem lepší.