المناديب
برنامج سيئ
Useless customer service
لتطبيق كبيتا
رد خدمة العملاء غير جيد
Terrible
انصح بعدم الشراء منه يتاخر عشرة ساعات بدون تعويض
The worst app ever for order food scammers
Super fast
nice app
Scam app
لم يتم التعويض
Bad customer services.
Worst customer service
Many delivery apps are better than Keeta now
Absolute mess.
اسوء تطبيق ديلفري
Food delivery
Fraudulent Experience
I was fine with that until my most recent experience which actually required some customer service intervention.
I had mistakes in my main orders and had to reach out to customer service quickly thinking there was an easy solution.
Little did I know that I would be facing one of the worst customer service experiences ever.
During the process of getting to talk to what I “think” was real human being. I had to explain my issue to their bot multiple times till it thought it had to connect me to a “specialist”, and when I got connected to a specialist I was told that my order had no issues at all after sending all the evidence needed to prove my claim and that was done immediately after receiving my two cups of coffee that were incorrect orders and 40 minutes late.
Not to forget their “promised time” which keeps extending without any notification based on the drivers delay.
Yeah no thank you.
Deleted the app and I’ll just stick to Jahez and Hungerstation for the time being.
For who ever is in Saudi.. I DO NOT ADVICE.
Customer service seems very hopeless.
