Issue while connecting
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Worst App
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Unreliable, Slow and No Support
Sound not audible in headphones when connected to headphones
Chinese product with useless app
Very Poor Connectivity
Unable to register
My account creation is not working as I am not able to verify my US phone number. I neither receive a SMS or call. Could you help ?
Worst app and worst camera
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
iPad App Required
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Full screen not functioning
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Screen rotate / full screen doesn’t work well
I’m using the app in iPhone 13 mini and the screen rotation as well as full screen doesn’t work well in the app.
Only less than half of the video is showing in screen instead of full in rotation that too in magnified view
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
App filled with glitches
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Gallery isn’t pulling up recordings
Please fix it.
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Major issues connecting Cameras
Response from developer
Sorry for the inconvenience caused to you. We will surely assist you in getting your issue resolved. Please share your contact details at hello@kentcam.com or call us at 9582612345. Our representative will get back to you soon.
Kent always best
Service has to be improved
Worst Dashcam
To my surprise I started having issues immediately. I ignored earlier thinking may I am not using it right but then when I really spent time understanding and exploring the device the following issues started emerging:
Unable to view videos for some of my trips
No option to rotate (inside/outside) camera while trying to view recording
Unable to view videos downloaded on the app. The app always crashes as soon I click on Downloaded section
Unable to save videos from SD Card to device (while connected via Wifi to Cameye)
The worst problem of all. Unable to view videos on SD card on my laptop. The videos don’t play at all.
The Timelapse video quality is horrible. You just take few images and package them as Timelapse. This is not timelapse at all. The video looks like made by a 5 yrs old child as a slideshow of images
Even normal recording is not smooth. It looks like the video is playing on a 2g network
I was using a Chinese dashcam which was 1/3rd price of Cameye before this and it records and plays better video quality. Also I could download the video on my phone or copy from SD card and share it with my friends and family.
The whole idea for having a dashcam was to record my trip videos and share it with friends and family. Or in case of accident I could use the video as proof. But your device dosen’t let me download videos and share. I cant copy videos from SD card and share because they are encrypted. The whole purpose of me having a dashcam is defeated.
Also during the sale I was not told that SD card videos can not be copied and played on laptop or other devices.
This device is completely useless for me. I demand a full refund of my money and please take your device away. Its just 3 weeks and I need my money back. I would never recommend this to anybody.
Highly disappointed.
Very good feature excellent
Beta level device and application
1. To be honest kent cameye has two cameras which capture inside and outside of the vehicle. Recording itself is not continuous or loop, its short duration time lapse.
2.No memory card provided due to that no internal storage
3. Cloud storage which is very futuristic but takes time to upload due to this we could only be able to review the recorded video after its synced with server, i use my vehicle on a daily basis and for me there whole 1week videos are yet to synced, and in between there is one which they don’t even have a track of, (customer care response) they lost the video some how.
4. Notifications are the only thing which we get up to date/time, as in from time the vehicle starts the device starts recording.
If you happen to have an option the try and buy the device, that will be the best option, all they are(kent) doing is getting funding for there beta level device.
Don’t be attracted to the promising advertisements, you won’t even get a refund once you buy this device.
Best Car & Passenger Safety Device
Its a must use who are concerned about your car more over your family members.
