kiple User Reviews

Top reviews

Simple and useful app.

Easy to use and very helpful. I use it to pay bills and top up my phone. Everything works smoothly!

Great Revamp

Nice work Kiple in revamping the new UI/UX. Much better than what was offered before.

Smooth payment app

The real MVP for cashless payments. Super secure and crazy convenient.

Smooth Experience

This app looks clean and clear. It’s easy to navigate

After 1 year

The problem with the KYC has not fix. Good luck

Poor Apps

Very difficult to set up

This is just a payment for parking apps and yet request very complicated password, how you want user to memorise this kind of password compared to those important banking apps?

Some more request my NRIC photo and I spent quite some time but still cannot go through.

Again I want to say this is just to ease for payment of parking fee and not to create trouble for me.
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Unable to make payment

Been trying to make fe payment yet both mention invalid account. Customers service have no response for assist.

My account was removed?

After I updated the app, I cannot login anymore as my number was appeared to be “not-registered”.

Also, it already cannot be used at Pavilion Bukit Jalil for months.

And it almost log me out for no reason.

better than their competitors

Big pay, Grab Pay and etc. have nothing on this app.
absolutey love it
i just wish this app had a digital bank only
please look into it

Good Application

Good application and initiating very fast visa transaction.

Stuck in Kipling car park for 30 minutes

Lame app takes so much data from you that it takes 10 minutes to make your first deposit. Last time I used it was 4 years ago and it still hasn’t improved. No wonder your ratings are so low

Absolutely rubbish app

I top up in the app, and for me just to transfer the amount, it requires me to self-verify. The verification process is super terrible! After taking so long for the system to just do the scanning of IC and identify details, it also requires a 3 second video taking for facial verification. After trying few times, it keeps showing “Latitude cannot be empty” and there’s no button whatsoever to go back or ask help. I can’t finish the verification and cannot transfer the money. Absolutely rubbish.
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Stupid app waste me time

Stupid app during verification by IC it keep ask to flip left to right and unable to verify it!!!! Waste time

honestly dont reserve even a star

firstly idk y but the management encourage us to pay our laundry using kiple pay but really it is just a pain to do so i even cannot toup my kiple pay and use mu friends’ instead nak submit verify id pun kenot id pun suruh rescan la amende la patut la student ramai tak pakai dobi kat block ni semua cause the app itself pun isnt working properly. -♾️/10
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About the verification selfie its make me stress

I want to ask
Why I can’t submit my verify selfie its so stress to do that part for the verification..plus what the meaning by ‘Latitude can not be empty’!!!!what should I do to make the selfie match with this apps want 😭

Topup

Only allows maximum of RM1000 topup from credit and debit card per month. Totally defeats the purpose of an ewallet.

Cannot set PIN number

If can rate zero star that I gonna do this.
really poor system Cannot solve my problem and waiting too long

I just wanna set PIN number only still Cannot,when you cant set PIN that you will not able to use this card.
this problem make me crazy a week already.

Tooen expired and forever loading

I use it regularly but still experience token expired and forever stuck in loading, have to delete and reinstall again, lousiest!

stopper

stopper when trying to verify my identification, process already 100% when scanning but unable to process to next step, please make sure your QA or tester do their job accordingly before approve this module going production

Error in Topup Money

I couldn’t verify myself.. almost hundred times trying.. I also cannot topup money into it, it just blinked.. please resolve this problem as soon as possible. What the functions of this apps if i couldn’t topup money into it 🥲