KitchenAid North America User Reviews

Customer Experience

Positive experience11.1% of reviews
Neutral11.1% of reviews
Negative experience77.8% of reviews

~ Based on 153 written reviews from the US App Store.

What users say

Is KitchenAid North America Safe?

KitchenAid North America appears safe based on user ratings. AppsHunter Safety Score for KitchenAid North America is 91/100.

This assessment is based on 3,148 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.7% of ratings point to a safe experience
2.6% of ratings suggest some concerns
8.7% of ratings point to a risky experience

~ Based on 2,860 App Store ratings for KitchenAid North America.

Is KitchenAid North America Legit?

KitchenAid North America appears to be a legitimate app. AppsHunter Legitimacy Score for KitchenAid North America is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Not quite sure the point of this app, all you can do is preheat your oven and when trying to set the Cook timer you have to set the time five times before it saves.

Clock gets stuck

After seeing the control lock ON, the clock gets stuck and dies not show the correct time.

App crashes

Every time the app “finds” our new refrigerator, the screen goes black…and that concludes the usefulness of the app.

App is messed up after last update.

Not sure what you did to your app, but it doesn’t communicate well with the oven since your last update.

The over range

We have a the worst luck with this oven!! Had them come out to fix it and put new parts in and it still says the same faults!! It’s getting old!! You spend lots of money on it and not even 6 months old!!!

Worst money I ever spent

We have moisture in the display every time we use the oven. Never buying one of these again months to attempt to fix.

Oven temp control

Please update the temperature slider on oven control so it is in increments of 5 degrees. Going from the default 350 to 425 is a lot of swiping. When you don’t swipe straight you have to start over. It is the only frustrating thing that I found in the app.

They just keep making it worse

I think, do they actually try this app themselves?
The new rolling way of setting the temperature is the most annoying thing you could possibly imagine.
I’d never recommend anyone to buy a ‘smart’ oven 🤦🏻‍♂️

App is terrible

App used to constantly read oven was running. That has been solved with the latest update. Now, when trying to remotely start oven, you have to scroll sideways in increments of 1 degree at a time starting at 325. It’s easier to walk in the kitchen and type in the temperature. Whoever thought this was an improvement should have to endure weekly colonoscopies for eternity.
Show more

Probe cooking waste of time

The absolute worst app why even have it, basically it’s only good for turning on and off. You put the probe in it says you have to take it out but then when you don’t have the probe in and you want to cook with the probe it says you don’t have the probe in. Then when you try to set your food temperature, it won’t stay at the setting that you want and it doesn’t track it so what is the point? And this is with the app update it’s always been awful KitchenAid do better.
Show more

App does not open

Does not open, just the initial picture with logo.???!!!

Latest redesign is terrible

WHY did you switch us to having to scroll through the temperatures HORIZONTALLY? Just let users type in the temperature like before. This feels like intentionally bad design.

New "simplified" design fail

The old app had features and visual feedback. This new design is giving 1992 printer screen. Nah. Pass.

Not able to add household members

I only connected via WiFi so me and my household could get alerts due to the very quiet oven tone on its timers. There is no easy way to add a HH member except to have them log in with my id (which I don’t want them to have access to).

Garbage app

Garbage

Useless and hopelessly complicated

Even with a PhD in engineering, it took about 45 minutes on the phone with a KitchenAid technician to get the app to work with our range...except even after installation it still wasn't working.

Installation process is hopelessly complicated and non intuitive.

Microwave

It has a ton of features but glitches ALL the time. I don’t use the toast or air fry or oven settings. Microwave works ok. Took us almost a year to figure out how to use. There are very little instructions. Sometimes the more bells and whistles the worse something is and that saying is accurate with this product. Do not waste your money. You will still need your toaster or air fryer
Show more

New update removed hood light color control on the otc microwave ? What happened?

This for the the Kitchenaid over the range microwave. Hood light color control does not work from this app. When you sleect it it just has an empty bubble.

Fixed app

Thank you for fixing the app window. It is now centered correctly!!!!

I love it

It’s very convenient