Love how engaging vertical format dramas feel.
Love how engaging vertical format dramas feel.
very disappointing experience
I downloaded Kukku TV and purchased a subscription, but after using it for just one day, I realized it wasn’t what I expected. I immediately canceled my subscription and requested a refund according to the platform’s policy.
It has now been more than a month, and I still have not received my refund. Customer support keeps saying that the refund was processed and even provided me with an RRN number, but the money has never reached my bank account. Instead of helping me resolve the issue, they keep asking me to contact my bank.
This has been a very frustrating experience. A refund should not take over a month to reach a customer. I expected much better service and support. Until this issue is resolved, I cannot recommend this app to anyone. Please improve your customer service and refund process
It has now been more than a month, and I still have not received my refund. Customer support keeps saying that the refund was processed and even provided me with an RRN number, but the money has never reached my bank account. Instead of helping me resolve the issue, they keep asking me to contact my bank.
This has been a very frustrating experience. A refund should not take over a month to reach a customer. I expected much better service and support. Until this issue is resolved, I cannot recommend this app to anyone. Please improve your customer service and refund process
Show more
Stupid app
There is not any free trial
Not good App development
Good App with great story telling like those Chinese short drama apps with Indian characters and environment! I like this app to use but I faced serious issue while using it! There is a major issue, actually I own iPhone 16 pro max, well designed for high end uses! I play Call of duty and much more larger games with smooth experience! But while using this app, my phone is getting heated right away and couldn’t hold it my hand! My battery also drains faster! I think the software or algorithm used to develop the app creates this heat! So I stopped using this app! And one more thing, the subscription pricing is bit overrated! So I won’t use it unless they solve the heating issue!
Show more
Waste
Waste
Cheating for customers service
No for free trial you are cheating for customer service is very cheap
Ilesh
Very nice
Worst app done sign up you wont be able to cancelletion subscription
Worst app done sign up you wont be able to cancelletion subscription
My Biggest Online Subscription Regret: ₹1 Trial → ₹699 Deducted
I fell for a ₹1 trial offer expecting to test the service with minimal risk. Instead, I ended up being charged ₹699 for a 3-month subscription almost immediately.
What is most frustrating is that the attractive ₹1 promotion gets all the attention, while the subscription charge catches customers by surprise. Many people may not realize what they are signing up for until the money has already left their account.
When I contacted support, I was simply directed to their refund policy instead of being offered a fair resolution. That response only added to my disappointment.
I am sharing this experience so others can make an informed decision. Before paying even ₹1, carefully check for auto-renewal, recurring billing, and subscription terms. Don’t assume a ₹1 trial is just a ₹1 trial.
⚠️ Learn from my experience and read everything before entering your payment details.
What is most frustrating is that the attractive ₹1 promotion gets all the attention, while the subscription charge catches customers by surprise. Many people may not realize what they are signing up for until the money has already left their account.
When I contacted support, I was simply directed to their refund policy instead of being offered a fair resolution. That response only added to my disappointment.
I am sharing this experience so others can make an informed decision. Before paying even ₹1, carefully check for auto-renewal, recurring billing, and subscription terms. Don’t assume a ₹1 trial is just a ₹1 trial.
⚠️ Learn from my experience and read everything before entering your payment details.
Show more
Cheap
Cheap
kuku
Love how engaging vertical format dramas feel.
Excellent Customer Support
I had an issue with an unintended subscription charge, but the support team handled it really well. The response was quick, and my refund was processed without any hassle. I really appreciate the smooth and professional service. Overall, a great experience with Kuku FM support. Thank you for resolving my issue so efficiently!
Show more
Convert my subscription to global without telling me anything.
Extremely disappointed. My subscription was converted to the 'Worldwide' version without notice, and now I can't access any Hindi series. It feels like I’m being blocked from the content I actually paid for. Terrible experience.
Fraud platform
In facebook im see the drama of kuku and there their website call me to pay 2 rupees for free trail and i paid it a 6 month back they debited the amt 1500 without any notification or further information by autopay still im not downloading kuku application and made a complaint to support team of kuku they said that..the amount only refund the duration of debited date belongs within 3days but this information also not notified….such a scam worst customer service and very clever scam platform please no one try to risk on yours own….
Show more
Review: Payment Done but Subscription Not Activated
Review: Payment Done but Subscription Not Activated
I have already made the payment for my Kuku TV subscription, but it is not getting updated in the app.
When I click on “Restore Purchase,” it shows that a subscription is already activated and asks me to log in with the same number ending with 7565. However, when I log in using that same number, the app again asks me to make the payment. The payment is already completed and reflected on my side, but the app is not allowing me to access any premium content or sections.
This is very frustrating because the money has been deducted, but the subscription is not activated properly. Kindly resolve this issue as soon as possible and fix the restore purchase/login system.
I have already made the payment for my Kuku TV subscription, but it is not getting updated in the app.
When I click on “Restore Purchase,” it shows that a subscription is already activated and asks me to log in with the same number ending with 7565. However, when I log in using that same number, the app again asks me to make the payment. The payment is already completed and reflected on my side, but the app is not allowing me to access any premium content or sections.
This is very frustrating because the money has been deducted, but the subscription is not activated properly. Kindly resolve this issue as soon as possible and fix the restore purchase/login system.
Show more
SCAM
Scam
Unauthorized Auto-Deduction Without Notification
I am extremely disappointed with Kuku FM. I subscribed through the ₹1 trial offer, but after that, money started getting deducted automatically without any proper notification or reminder.
There was no clear communication about the subscription renewal or auto-debit. Deducting money without prior intimation is unacceptable and creates serious trust issues.
This feels misleading. I request the team to refund the deducted amount and implement a transparent notification system before charging users.
There was no clear communication about the subscription renewal or auto-debit. Deducting money without prior intimation is unacceptable and creates serious trust issues.
This feels misleading. I request the team to refund the deducted amount and implement a transparent notification system before charging users.
Show more
Frame kuku tv
Bakwaas hahi kuku tv froud hahi fake hahi
Very bad
Very very bad
scammers of all time
Showed me free trail and I accidentally accepted the autopay and my money gone i was trying for the last 2 months and their customer care was not good enough full of automated response and showing your money will be refunded to your account in 3-5 working days and it’s been 48 days after that and still their customer care texting thanks for your patience please wait for 3-5 working days why these fraud app is being on this platform please romove this app from appstore and playstore don’t promote this types of frauds
Show more
