Carter William Humphrey
This app is garbage. The thing is buggy is all get up. Send a message that need to be dealt with and the response was how does it work on the web? Oh, am I now tech-support for Metro?
Glitches
Love the app. Easy to use. BUT it glitches sooo much.
Fix your all
Please please fix your app. When it gets to the “Additional Information” screen where you hit “Continue” after inputting your metro card, the app stops registering taps. Then it suddenly registers multiple taps, glitches out, and either for closes or pushes you back to early screens. It always takes me 5-6 tries to successfully pay and it’s exhausting. You could slop code a more responsive interface at this point - just bug fix this please!
Show more
Convenient and easy
It’s like three buttons and done so it’s easy
Got ticket even paid by this app
I paid with the app and somehow still got a ticket. I tried to disputed but unsuccessfully, ended up paying $50 fine!
Terrible
This app is always freezing or closing out
Useful but glitchy
Love the convenience of paying from the app however its interface is outdated and a bit glitchy.
Love the metro and easy parking
You can’t beat $3/day! App saves all the info to make paying for parking easy.
Glitchy
Only worked once and now it just glitches out when I try to use it. I hope they fix it soon.
Good app
Fast and easy. No standing in a line when you need to catch a train!
App always crashes
App is always crashing when trying to selection parking options. This app needs a bug update.
It works OK
The interface of this app feels like it hasn’t been updated in several years. It crashes randomly. It is annoying to enter your 16 digit TAP card number. But once you are able to enter your parking information, it works.
Easy parking app
I always use this app. It’s super easy to load money and not have to stop and use the pay kiosk and give it five stars.
Perfectly Adequate
Appreciate the reminder alerts. Definitely appreciate that it autofills TAP card number.
Only thing I could think of to add would be scheduled parking sessions for commuters that don’t go in to work enough to qualify for a monthly.
Only thing I could think of to add would be scheduled parking sessions for commuters that don’t go in to work enough to qualify for a monthly.
Straightforward. Works. No fluff.
Straightforward. Works. No fluff.
So Far, So Good
Only been using this a couple weeks, but it works well so far. I like that my zone and car info are saved.
Doesn’t always work
App sometime hang and does not allow to move forward to payment. When a station zone is closed for a month, there is no message telling you that the station is close so wasted money on parking.
Worst App in existence
Took me over an hour to pay for parking could not be a worse app. Long story short you need a TAP card to pay for a parking.
Incredibly glitchy
I can’t think of an app that is more frequently glitchy. I use this to park about 20 times a month. I would say that on average it does not allow me to pay five or six times per time I park before it works. That means I have to attempt 100 transactions per month to park just 20 times. The worst part is the only option other than just persevering through the terrible tech is to accept a ticket. I likely pay $120 per month in undeserved tickets. I think this is intentional on behalf of Metro as an unethical means to collect revenue. Literally the worst app I have ever used.
Show more
Useless when Maps Don’t Load
The Find Parking feature in the menu is broken. It’s supposed to help you locate Parking so you can ride the Metro. Apparently it uses Google Maps (logo in bottom left corner) but nothing loads, NO MAP. Only an icon showing your current location and a few numbered dots representing parking areas appear on a gray background. Pretty useless if you want to encourage people to use Park And Ride and the Metro.
Show more
