Good app
Fast and easy. No standing in a line when you need to catch a train!
App always crashes
App is always crashing when trying to selection parking options. This app needs a bug update.
It works OK
The interface of this app feels like it hasn’t been updated in several years. It crashes randomly. It is annoying to enter your 16 digit TAP card number. But once you are able to enter your parking information, it works.
Easy parking app
I always use this app. It’s super easy to load money and not have to stop and use the pay kiosk and give it five stars.
Perfectly Adequate
Appreciate the reminder alerts. Definitely appreciate that it autofills TAP card number.
Only thing I could think of to add would be scheduled parking sessions for commuters that don’t go in to work enough to qualify for a monthly.
Only thing I could think of to add would be scheduled parking sessions for commuters that don’t go in to work enough to qualify for a monthly.
Straightforward. Works. No fluff.
Straightforward. Works. No fluff.
So Far, So Good
Only been using this a couple weeks, but it works well so far. I like that my zone and car info are saved.
Doesn’t always work
App sometime hang and does not allow to move forward to payment. When a station zone is closed for a month, there is no message telling you that the station is close so wasted money on parking.
Worst App in existence
Took me over an hour to pay for parking could not be a worse app. Long story short you need a TAP card to pay for a parking.
Incredibly glitchy
I can’t think of an app that is more frequently glitchy. I use this to park about 20 times a month. I would say that on average it does not allow me to pay five or six times per time I park before it works. That means I have to attempt 100 transactions per month to park just 20 times. The worst part is the only option other than just persevering through the terrible tech is to accept a ticket. I likely pay $120 per month in undeserved tickets. I think this is intentional on behalf of Metro as an unethical means to collect revenue. Literally the worst app I have ever used.
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Useless when Maps Don’t Load
The Find Parking feature in the menu is broken. It’s supposed to help you locate Parking so you can ride the Metro. Apparently it uses Google Maps (logo in bottom left corner) but nothing loads, NO MAP. Only an icon showing your current location and a few numbered dots representing parking areas appear on a gray background. Pretty useless if you want to encourage people to use Park And Ride and the Metro.
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Save me time
Love paying over my phone, more convenient and easier
Crashes frequently
Don’t know why but this app frequently crashes after you submit the tap card number.
Metro parking
The best thing ever!
Very easy to use
App is very easy to use. Only question, is there a way to use my tap card’s value than to use my wallet?
Essential for LA
Easy to use. Great rates. Wish the app had been updated to support displays with Face ID, but that doesn’t get in the way of its functionality, which I’ve never had a problem with. Hope more people ride Metro so we can have more subway extensions!
Ok app with payment glitch
We use this app daily to pay for Metro commuter parking. Although I love the convenience one day it glitched which prevented the payment processing after we had left the vehicle. This resulted in a $57 parking citation.
Unreliable
This app fails to work about half the time for me. It will say there’s an an issue connecting to LA Metro when entering my TAP card number and it’s probably my internet connectivity. This isn’t the problem as usually I restart the phone and it works. There’s been times when LA Metro’s system is just down and they say to pay at the kiosk. I’m trying to catch the train here, just make the app work reliably.
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Convenient
Super easy to pay and access to your payment option.
SUPER CONVENIENT
I really wish all stations had this option to pay for parking the other day. I was any time crunch and I missed my train because the kiosk was malfunctioning being able to pay through this app has made my days more convenient by being able to just park and hop on the train, five stars all the way
