Bugs
Just downloaded app while board on metro to see what this is about. Bugs are apparent as soon as you select an option in the screen to read “code of conduct” or just look through what can be done via the app. Don’t recommend it for safety at all if that’s the case.
Fix the app and respond to reports.
This app is meaningless if Metro staff refuse to respond to reports. This app is especially meaningless if it crashes when trying to submit reports.
frustrated
app hasnt been usable in god knows how long. please get it working soon or create an alternative
App still doesn’t work
The app hasn’t worked for weeks, but it’s not like metro cares anyway. People smoking drugs, people selling drugs, people getting violent, etc. I’ll be on the train for at least 40 minutes and security never comes on board even when I give the closest station and train car ID
No longer functions
This app has now completely stopped functioning, and only displays it is out of service for the past several weeks.
Metro doesn’t care about your safety
I’m constantly making reports on the app and nothing every gets done about it. People smoking drugs, people selling drugs, people getting violent, etc. I’ll be on the train for at least 40 minutes and security never comes on board even when I give the closest station and train car ID
“This app is temporarily out of service”
That’s the message when you open the app
Not Actually Usable
It takes so long to fill out a chat/form and then have Metro respond that it is essentially a useless app if something is happening on a train or bus. Have tried submitting many times but have never witnessed a report result in any action being taken.
make adjustments on detours
please make adjustments on detours asap
Metro does not care
I’ve been using Metro everyday for over 6 years and have submitted countless reports and not once have they every taken action. Good luck not dying or getting assaulted. Hope they get sued.
911 button doesn’t work
Pressing the button to call 911 actually dials +91 1 which doesn’t work for contacting emergency services.
terrible, doesn’t work or let me create an account
useless, waste of time.
Live Human Response!
I love that I can talk to an actual real person 24/7. With chatbots becoming so common, it’s pretty amazing.
Much Needed Upgrade!
This new upgrade addressed a lot of glitches and overall ease of use. Nice job, Metro!
Newer, better, easier
Update is great & what was needed. Easy to navigate & user friendly.
Frequently hanging-up and tracking stopped
I love the service and it is also free! I am just experiencing frequent hang-ups of this app. Also on the reports, it stopped recording all my complaints and feedback last April 24, and until today I can use the app and give feedbacks but I can’t see the report anymore , from there you can see the case number.
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Frequently hanging-up
I love the service and it is also free!
I am just experiencing frequent hang-ups of this app.
Also on the reports, it stopped recording all my complaints and feedback last April 24, and until today I can use the app and give feedbacks but I can’t see the report anymore , from there you can see the case number.
I am just experiencing frequent hang-ups of this app.
Also on the reports, it stopped recording all my complaints and feedback last April 24, and until today I can use the app and give feedbacks but I can’t see the report anymore , from there you can see the case number.
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Useless
The uvalde shooting is as useless as this: This cops, authorities won’t sacrifice their lives for some strangers. By the time you type your name, number of the bus, location and type your comment you are already dead.
Why the low rates
Why are you guys giving so much low rates? We almost had an incident at my car
Useless
Yet another useless Metro distraction from doing the actual work necessary to solve rider conditions. At least it gives you something to focus on while the guy across the isle from you is screaming his head off about wanting to kill everyone on board.
