Ordered Jain but sauce had onion pieces!!!!!
Response from developer
Dear Sir/Madam, We’re truly sorry for the inconvenience you faced. Your satisfaction is important to us & we deeply regret falling short of your expectations. Please share more details about your order & contact so we can assist you better. You can email us directly at info@lordpetrickindia.com. Warm Regards, Team La Pino'z Pizza
🚨 Repeated Delivery Failures & Unacceptable Customer Service – La Pino’z Highway Branch PALANPUR
This has happened multiple times with this branch, and almost every order involves unnecessary delivery delays.
Today, after waiting 40 minutes, I called for an update. I was told the order would be sent only when the rider arrives. When I asked for a tentative delivery time and what would happen if the rider didn’t arrive even after 2 hours, the staff member argued that Wednesday and Friday are busy days, said he had many calls, and cut the call without giving a proper response.
Your app shows 30–35 minutes delivery time, yet even after 40 minutes there was no clear update.
If you are consistently too busy to deliver on time, please increase your staff or stop accepting online orders temporarily. It is unfair to accept a prepaid order and then leave customers waiting without proper communication.
Very disappointing service and customer handling. La Pino’z management seriously needs to look into this branch.
Response from developer
Dear Pay high for service, We’re truly sorry for the inconvenience you faced. Your satisfaction is important to us, and we deeply regret falling short of your expectations. Please share more details about your order & contact so we can assist you better. You can email us directly at support@lapinozpizza.in. Warm Regards, Team La Pino'z Pizza
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i had ordered many times but they are doing the same thing again and agian by nit sending spoon or fork
Response from developer
Dear Sir/Madam, I hope this message finds you well. I want to sincerely apologize for the delay. We are actively working to resolve this issue & ensure that it does not happen again in the future. You can email us directly at support@lapinozpizza.in. Warm Regards, Team La Pino'z Pizza
Immensely bad and unprofessional service
Response from developer
Dear Diya, I hope this message finds you well. I want to sincerely apologize for the delay. We are actively working to resolve this issue & ensure that it does not happen again in the future. You can email us directly at support@lapinozpizza.in. Warm Regards, Team La Pino'z Pizza
Order Accepted but Delivery Refused * Highly Disappointed with La Pino’z
My issue is not about the refund. My concern is that the order should not have been accepted in the first place if delivery was not possible. Taking the order, collecting payment, and then calling the customer to say delivery cannot be provided is not acceptable.
Response from developer
Dear Manish, We’re truly sorry for the inconvenience you faced. Your satisfaction is important to us & we deeply regret falling short of your expectations. Please share more details about your order & contact so we can assist you better. You can email us directly at support@lapinozpizza.in. Warm Regards, Team La Pino'z Pizza






