Peace of Mind
Best password manager
Phone transfer
Customer Support
Disappointed
One Place
poor pass word recovery
Fill in passwords
Disable Yubikey
The cliched story. The promise and then the pivot from 5 to 1
But then things change again, the “new” features are promised but never work. Maintenance of status quo from years before now gets regurgitated as new horizon possibilities of only we pay a little more. But those services like safari extensions or seamless integration with iOS apps never happen. And more and more glitches start to happen without immediate update pushes/fixes. We’re a captive user at this point. So now the support starts to become harder and harder to access. In fact. At some point you will be asked to upload screen shots of proof of premium purchase and invoice history to have access to support. Even after you do. You will get a bad general faq response email from a fake human support person that feels almost too insultingly generic to be anything like the definition of gaslighting. You will follow up with more information. You will receive the next form letter that feels slightly more believable as having actually read your issue but still basically just “follow this link to learn more about (cmd: query search words like “password” etc.” you will spend time uploading more and more evidence. Screenshots. Emails, documentation. You will receive an automated email thanking you for your submission. Two days later you will receive another email asking for clarification about something they already know. You will get frustrated. A day later, you will receive an email notification that bc you haven’t responded that they will assume the issue is closed and terminate the ticket.
They will mark it down as “successfully” addressed for their stats. We will have wasted hours without any actual help. And slowly we will descend into mad max level post trutru days.
Basically. After being one of the earliest adopters of your software, passionate advocates when people ask me what I use and trust, consistent client and financial supporter of your brand from the outset, can I just, like, talk to someone real quickly about my account login/browser cache glitch loop?
Awesome. Good talk, robots.
Top of the top password manager
Time saving + data protection without unnecessary functions
I find it integrates extremely well between your devices and websites you visit. Excellent recognition for auto-filling (something other PW apps lacked, IMO).
One of the few apps I don’t mind paying for Premium. Highly recommend, especially for mobile phone use.
