LastPass Password Manager Reviews: Is It Legit?

Customer Experience

Positive experience40.3% of reviews
Neutral8.5% of reviews
Negative experience51.2% of reviews

~ Based on 1,352 written reviews from the US App Store.

What users say about LastPass Password Manager

Is LastPass Password Manager Safe?

LastPass Password Manager appears safe based on user ratings. AppsHunter Safety Score for LastPass Password Manager is 88/100.

This assessment is based on 57,280 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.2% of ratings point to a safe experience
2.4% of ratings suggest some concerns
13.4% of ratings point to a risky experience

~ Based on 57,280 App Store ratings for LastPass Password Manager.

Is LastPass Password Manager Legit?

LastPass Password Manager appears to be a legitimate app. AppsHunter Legitimacy Score for LastPass Password Manager is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Peace of Mind

I have used this manager for years and it’s never let me down 💚💚💚

Best password manager

This is a very good password manager app and gets better with each update.

Phone transfer

Beware of transferring data to a new phone, I lost all ability to authenticate my account and there is no way to reach any customer service or support at all from last pass so I lost all of my passwords

Customer Support

Difficult to get assistance from anyone in Customer Support

Disappointed

There’s no reasonable way of getting back into your account if your master password doesn’t work. The recovery process is absent.

One Place

Excellent. One place for everything. Facial recognition a bit too picky.

poor pass word recovery

all hint does is hint no help and some how i think i have to accounts As soon as i can i’m going to another

Fill in passwords

Does not always fill in passwords

Disable Yubikey

My subscription is now expired and the Fido/yubikey request is still there

The cliched story. The promise and then the pivot from 5 to 1

Like so many other apps and new businesses, the timeline here ends up feeling the same. At first, the experience is free or competitively affordable relative to its features. You start to use it and believe in it. Support is from actual humans and the tech continues to grow and stay seamless. Then the “pro” and “elite premium” tiers get introduced. But now you’ve been using it to store all your passwords. So what’s another $100 a year for the sanity of password protection and retention continuity across devices.

But then things change again, the “new” features are promised but never work. Maintenance of status quo from years before now gets regurgitated as new horizon possibilities of only we pay a little more. But those services like safari extensions or seamless integration with iOS apps never happen. And more and more glitches start to happen without immediate update pushes/fixes. We’re a captive user at this point. So now the support starts to become harder and harder to access. In fact. At some point you will be asked to upload screen shots of proof of premium purchase and invoice history to have access to support. Even after you do. You will get a bad general faq response email from a fake human support person that feels almost too insultingly generic to be anything like the definition of gaslighting. You will follow up with more information. You will receive the next form letter that feels slightly more believable as having actually read your issue but still basically just “follow this link to learn more about (cmd: query search words like “password” etc.” you will spend time uploading more and more evidence. Screenshots. Emails, documentation. You will receive an automated email thanking you for your submission. Two days later you will receive another email asking for clarification about something they already know. You will get frustrated. A day later, you will receive an email notification that bc you haven’t responded that they will assume the issue is closed and terminate the ticket.

They will mark it down as “successfully” addressed for their stats. We will have wasted hours without any actual help. And slowly we will descend into mad max level post trutru days.

Basically. After being one of the earliest adopters of your software, passionate advocates when people ask me what I use and trust, consistent client and financial supporter of your brand from the outset, can I just, like, talk to someone real quickly about my account login/browser cache glitch loop?

Awesome. Good talk, robots.
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Top of the top password manager

Top of the top password manager

Time saving + data protection without unnecessary functions

UI makes learning curve quick and easy while still protecting data. Yet also has advanced features for those so inclined.
I find it integrates extremely well between your devices and websites you visit. Excellent recognition for auto-filling (something other PW apps lacked, IMO).
One of the few apps I don’t mind paying for Premium. Highly recommend, especially for mobile phone use.
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You could be better

It’s seems, that I have put my password in twice in the manager. Other then that it’s keep my sanity in check, when I don’t have problems.

Review

Awesome

So irritating

This app is very irritating and the support articles reference functionality and menu options which don’t actually exist

Login

STOP blocking my login with my master password on my iPhone that I use every single day of my life. This is ridiculous. Why do I have to verify via email? Literally no other app or service I use in all of the world needs this. I can wire hundreds of thousands of dollars with my bank account with less of a hassle. Verifying via email is the dumbest security requirement I have come across in 10 years. You can do better LastPass. It’s almost 2027 for crying out loud.
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Still has problems

Latest problem is you can’t switch apps on iOS while editing a password or it will reset the changes.

Works ok

The sharing function does not work

Great app

For me lastpass is worth every penny

Útil demais

Uso o last pass a anos e ele me ajuda demais no dia a dia a gerenciar todas as minhas senhas!