Ran out of laundry options and Laundryheap saved the day !
Everyone knows how difficult laundry can be when you’re abroad on vacation with kids! Yesterday, I drove around to 4–5 different laundromats, and they were all charging an unrealistic price per piece of laundry. Who wants to pay separately for every sock, shirt, and pair of underwear?
So I looked online and found Laundryheap. They charge by weight, which I personally prefer and think is much fairer. The whole process was incredibly easy. I logged into the app, scheduled a pickup, and they delivered our clothes back earlier than expected—washed, dried, and neatly folded.
Even better, they picked up and dropped everything off right at the hotel reception. When you’re traveling with kids, that kind of convenience is a lifesaver! Definitely recommend giving them a try.
So I looked online and found Laundryheap. They charge by weight, which I personally prefer and think is much fairer. The whole process was incredibly easy. I logged into the app, scheduled a pickup, and they delivered our clothes back earlier than expected—washed, dried, and neatly folded.
Even better, they picked up and dropped everything off right at the hotel reception. When you’re traveling with kids, that kind of convenience is a lifesaver! Definitely recommend giving them a try.
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Total rip off
Should they charge you 4X more than it costs to do this elsewhere
Shirt still created and stained
Would not recommend. Sent a duvet cover for dry cleaning with 3 shirts for wash and ironed. Came back looking exactly the same way I sent it. Would not use again.
Use it and you will regret it
Always delay (chose6-9pm , and collect at 10 tmr !)never on time and the driver will yell on u thru phone even they pick up wrong address. And they almost lost my cloth once !
Poor quality cleaning and very poor customer care
Using the app in Manchester .. the app seems to be dealing with very cheap, low quality facilities.
I received my last drycleaning order back with a missing T-shirt, a newly stained T-Shirt, an uncleaned T-Shirt and an uncleaned Jumper. When complained, complains all go to emails that you have to wait around 48 hours for each reply. Been asked three or four times to send my stained garment back for treatment, and had to wait but no body showed up for collection every time and then they apologise by email the next day due to high demand until they make you give up. For the uncleaned jumper, i got 4 pounds back in credit which is less than what it costs to clean it on the app. For the missed T-shirt. I was told the facility was closed for 2-3 weeks and they can’t ask until it is open again, even after that date, no reply.
Also, I always get all of the clothes on hangers tightly packed under a plastic bag, and the garments are always a bit damp and creased because of over packing. I once sent clothes for ironing get them back heavily creased, and got the money back after a complaint.
I have asked for my next orders not to be sent to the same poor quality facility but they replied that they have communicated my concerns to the facility to take care next time.
So overall, they are good, but very poor quality and very poor resolution of mistakes.
I received my last drycleaning order back with a missing T-shirt, a newly stained T-Shirt, an uncleaned T-Shirt and an uncleaned Jumper. When complained, complains all go to emails that you have to wait around 48 hours for each reply. Been asked three or four times to send my stained garment back for treatment, and had to wait but no body showed up for collection every time and then they apologise by email the next day due to high demand until they make you give up. For the uncleaned jumper, i got 4 pounds back in credit which is less than what it costs to clean it on the app. For the missed T-shirt. I was told the facility was closed for 2-3 weeks and they can’t ask until it is open again, even after that date, no reply.
Also, I always get all of the clothes on hangers tightly packed under a plastic bag, and the garments are always a bit damp and creased because of over packing. I once sent clothes for ironing get them back heavily creased, and got the money back after a complaint.
I have asked for my next orders not to be sent to the same poor quality facility but they replied that they have communicated my concerns to the facility to take care next time.
So overall, they are good, but very poor quality and very poor resolution of mistakes.
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