1 Star — Deactivated After a Year of Good Work, Zero Explanation, Zero Accountability
This is the worst app out there for landscapers. This is not an app I would recommend to anyone trying to build a landscaping business. One year on this platform, solid track record. Then one bad week — equipment broke down on a job, had to reschedule another due to a conflict — and I got two below-average reviews. Days later, deactivated. No warning, no chance to explain, nothing. This app is extremely unprofessional. I called support twice — no explanation either time. I sent four emails over a weekend asking for a real answer. Zero responses. This app is complete trash. There are better apps out there that don’t have this BS. A company willing to cut off someone over two reviews with no conversation, no warning, and no working support process has no business calling itself a platform for independent contractors. If you’re considering this platform know that your account can be shut down overnight for reasons they won’t explain with a support system that won’t respond no matter how many times you reach out. Do better.
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Horrible app
I’ve been using this app for years now and one day mysteriously my account gets disabled and they tell me they can’t help me or escalate the situation or even tell me why it happened. What a slap in the face for real loyal workers
Job previews
The app is definitely super helpful for starting out, but the thing I think would be super helpful for all pros would be if yall would attach photos of the actual property by the customer the day they requested a service, instead of a satellite view, so that your not guessing what your getting into or super high unexpected grass upon arrival. It would prevent people from either dropping the job or submitting a new requested quote for super tall grass because most likely the “new mowing” jobs will be all over the place with weeds and clearly an unmaintained lawn. (Atleast in my experience)
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Spare yourself, do not use
The app is poorly constructed and not well thought out. This causes issues that you as a pro will be blamed and penalized for. If your area isn’t full of jobs then their punitive “pause” on your account is effectively a permanent ban. Once your account is paused, you will be unable to accept new jobs until you completed 5 jobs. Not sure how that’s possible. Then out of the blue I get an email from their legal department threatening a $5000 lawsuit, but zero details. Please spare yourself the time and frustration of dealing with this company and app.
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Super helpful for starters
If you’re just opening your business, this app makes it SUPER easy to get properties and get money. The payouts aren’t as much as they should be and the cancelation/completion formulas are rigged to not let us get a higher level… but you get money regardless.
