A great initiative
On demand, on time.
App is extremely easy to use.
I recommend it.
Only thing worth upgrading is “ Easy way to reach customer support” when there is trouble if the scheduled ride is not showing up.
App is extremely easy to use.
I recommend it.
Only thing worth upgrading is “ Easy way to reach customer support” when there is trouble if the scheduled ride is not showing up.
SRSherlock Reddy
Service doesn’t exist in rush hour
I work during rush hour. I’m late to work because I expect a shuttle to be here at a designated time. But it somehow is always 25-35+ minutes late during rush hour. Why even bother having the time slot available if it is not going to come during any of that time. What is the point of scheduling ahead when the route never gets a driver assigned. Can’t wait to be late to work again because loudoun county can’t run a bus service that lines up with metro or make an app.
Also because I have to come in later because of this app I have to work later. Guess what also doesn’t work very well later. This whole service. Shuttles are routinely completely depleted by the time I order one. Even when I order ahead they arrive way later.
The time slot thing being 20 minutes long is garbage too. Oh so if I don’t come at the top of the time slot, I miss the shuttle and get screwed, but if I wait the whole time slot and then some an nothing shows up then of course that’s totally fine and reasonable and fair. Marginnally this is a better service than loudoun county bus service is for commuters. Even still, I would rather there just be a more sensible bus option that shows up like once an hour that doesn’t add a 40 minute deviation or include a walk of shame next to a filthy highway. Or at the very least make a reasonable clean direct protected off the road multi use trail network for biking
Also because I have to come in later because of this app I have to work later. Guess what also doesn’t work very well later. This whole service. Shuttles are routinely completely depleted by the time I order one. Even when I order ahead they arrive way later.
The time slot thing being 20 minutes long is garbage too. Oh so if I don’t come at the top of the time slot, I miss the shuttle and get screwed, but if I wait the whole time slot and then some an nothing shows up then of course that’s totally fine and reasonable and fair. Marginnally this is a better service than loudoun county bus service is for commuters. Even still, I would rather there just be a more sensible bus option that shows up like once an hour that doesn’t add a 40 minute deviation or include a walk of shame next to a filthy highway. Or at the very least make a reasonable clean direct protected off the road multi use trail network for biking
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Ddjskia
Uche
It is super good and help
EEzinwanyidiuko
Not good anymore
It first it was coming from 15 to 30 minutes but now it takes from 30 to 55 minutes.
And now when I request a ride it says your search was not successful after a 10 try it find a ride
And now when I request a ride it says your search was not successful after a 10 try it find a ride
SAsadiqi abdul
Good to go ahead
Well I just took my 3rd on demand trip and I will say that the drivers were doing this . Look at how great is is to wake up 10 min before work /and feel successful
HGHily good
