Poor
App crashes on launch! Doesn’t work!
Good
Please update your app though
Xmas at Legoland
Have just got home from a very disappointing day at Legoland . I booked it for my granddaughters aged 8 and 5 , booked to see Father Christmas -HOW DISAPPOINTING!!!!!!
For nearly £30 a child on top of the entrance fee , for only 2 minutes in with Father Christmas and a quick walk through some snowy trees , I would not recommend. I thought it was going to be magical and sadly it wasn’t .
For nearly £30 a child on top of the entrance fee , for only 2 minutes in with Father Christmas and a quick walk through some snowy trees , I would not recommend. I thought it was going to be magical and sadly it wasn’t .
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Great but the lines
This is a great place to go to and I would definitely go although…the queue for the rides are outrageous some 85 minute wait and the ones with normal wait times are pretty boring. But of course at the start it’s not like that and, the place can’t control how many people want to go on a ride but if you go I recommend to keep in mind that you’ll have to wait to get on any ride. Even so there is still Amazing rides there and I’d love to go again.
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Suggestion
The app is good and I downloaded in advance to plan the day. We can include the tickets and people in the group with height so it suggests which rides are suitable. The up to date queue times was very handy. I would like to see the rides colour coded to include which section/area it is in. Also on the map if the different sections are colour coded it would be more helpful. You are given directions from the app but when it’s directing you can’t see the areas names so with loads of people it’s hard to navigate.
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Poor show by LEGOLAND
Had a great day along with the weather being in the low 30’s. Surprised how LEGOLAND had closed the splash park. Along with a few parts of duploworld. The forecast has never changed for the last 3 weeks on the look ahead, so surely planning could have been better.
Very good to plan your day!
Hi! This app is really good to plan your day at Legoland Windsor like the Chessington Alton towers thorpe park and Paultons park but the thing is there’s all those apps exept Drayton manor.can you make one please
Queued for an hour for Laser Raiders..
with 7 children and then the ride broke down and we couldn’t go on.
Lego land
Essential when navigating the Lego land park rides. Delete it when you’ve been.
Abuse of notifications
Abusing the notification system to nag me for feedback after my visit.
It really isn’t worth downloading!
We had two days at the Legoland Park as a treat. As we were staying at the new Woodland Lodges I thought I’d get this app - supposedly to keep the tickets and accommodation safely and conveniently… except the app didn’t upload these vital things! I complained to Windsor Legoland well over a month ago and was asked to print them instead.
The internet connection at Legoland takes an eternity to connect (need the patience of a saint to recall the precise information required - tricky when you have your hands full with the children).
The map might be useful (to find rides) if it responded more accurately to where you are at that time with the orientation.
The waiting times on the app were a very rough indicator of how long you might actually be waiting.
I struggle to think of anything that was good on this app for customers at Legoland Windsor.
The internet connection at Legoland takes an eternity to connect (need the patience of a saint to recall the precise information required - tricky when you have your hands full with the children).
The map might be useful (to find rides) if it responded more accurately to where you are at that time with the orientation.
The waiting times on the app were a very rough indicator of how long you might actually be waiting.
I struggle to think of anything that was good on this app for customers at Legoland Windsor.
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GREAT Staff!
My 14 yr old sister got lost in LEGOLAND Windsor, and the staff found her in under a minute! It’s better to go when it’s school for children!😁😆I felt like I was gonna fall of on the new roller coaster, the uhm sky something lol,
Legoland trip
Everything was awesome
It’s ok… could be better
Yes the map is good with the filters. But it could be better. The shop aspect does not have all items you can purchase prior to the day, such as the drinks or mini figure factory purchases.
I o my found out through useful Facebook groups that were not LEGOLAND managed. Secondly and most annoyingly, when I downloaded my tickets to the app, not all of them worked. Which completely threw me when I showed them my QR code they asked for either my email or telephone number on the day- I think that was for the digi-pass (could have been something else) I felt the info provided prior to the visit could be better, especially for the hotel. No where before did I see the woodland accommodations I had included a fridge, hair dryer, shampoo, towels, tea/codfee. These things would be helpful to know before. The ultimate ride pass was a waste of money. I ended up not being able to book the busy rides- yet I could access them with additional cost! When I had spent an additional £100 per person is just a con. And honestly made me really upset and angry when I saw I couldn’t access with the top pass but could pay an additional amount to access the ride! Shocking. All in all, I loved the accommodation but the park there were so many frustrations, that I didn’t experience with other parks I’ve been to. Again, lots of room for improvements. Staff were overall really nice. Didn’t have a rude or miserable one. Generally all helpful to their sphere of influence
I o my found out through useful Facebook groups that were not LEGOLAND managed. Secondly and most annoyingly, when I downloaded my tickets to the app, not all of them worked. Which completely threw me when I showed them my QR code they asked for either my email or telephone number on the day- I think that was for the digi-pass (could have been something else) I felt the info provided prior to the visit could be better, especially for the hotel. No where before did I see the woodland accommodations I had included a fridge, hair dryer, shampoo, towels, tea/codfee. These things would be helpful to know before. The ultimate ride pass was a waste of money. I ended up not being able to book the busy rides- yet I could access them with additional cost! When I had spent an additional £100 per person is just a con. And honestly made me really upset and angry when I saw I couldn’t access with the top pass but could pay an additional amount to access the ride! Shocking. All in all, I loved the accommodation but the park there were so many frustrations, that I didn’t experience with other parks I’ve been to. Again, lots of room for improvements. Staff were overall really nice. Didn’t have a rude or miserable one. Generally all helpful to their sphere of influence
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Lack of information
There was a lack of information on arrival on how systems work with the reserve and access tickets etc.
LEGOLAND
Lego land was amazing.
We had a really fun time.
The ride reserves were not necessary today.
The food prices were very expensive.
We had a really fun time.
The ride reserves were not necessary today.
The food prices were very expensive.
App just freezes on opening, just an annoying app
Can’t get it to work, crashes when you open it, not fit for purpose. Load of rubbish.
Amazing
Amazing
WOWOWOWOWOWOWOW
I have loved legoland since the age of 3 and I think this app is really informative of the dates and events and every tbh!❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️(I think they should make a Lego mythica hotel room)
Missing information
The app is great for the ride wait times etc, but there are things missing, such as a lot of the kiosk food stands. It’s a shame as it would be really convenient to see all the food options (including hot dog stands, refresh/refill kiosks, ice creams etc) as we found that these didn’t appear in the list of food options. If they are on there, then they are not very easy to find.
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