Doesn't accept amex
If you try to enter an amex number, it doesn't complain, just pretend you're still missing a digit. Won't allow you to store a credit card until you buy your first trip, but tickets last for 90 days so it's probably not a deal breaker. Not much in terms of when to activate tickets (like, does staff need to see you do it - appears they don't). Also, doesn't keep the security code, that's silly
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Requires account
Lack of Guest login option. Forcing to open an account
Response from developer
Thank you for taking the time to leave a review. If you wish to buy a ticket without creating an account you can do so on our website https://www.thamesclippers.com/ . Please keep in mind that season tickets and carnets are only available in the app.
Dilapidated app
Doesn’t remember your login, no Face ID.
Alongside this you are dealing with exorbitant ticket prices and ticket inspectors who need evidence that your 8 year old child is a TfL travel card holder. No common sense used at all.
Boats are packed despite more users than ever (mainly down to popularity of Battersea Power Station).
The problem with this is that you have to activate a ticket BEFORE joining a queue to board… so if you give up on boarding a boat due to queues then you have flushed money down the toilet.
The actual experience on the Clipper is great… the rest of it is pants… and this app needs basic modernising.
Alongside this you are dealing with exorbitant ticket prices and ticket inspectors who need evidence that your 8 year old child is a TfL travel card holder. No common sense used at all.
Boats are packed despite more users than ever (mainly down to popularity of Battersea Power Station).
The problem with this is that you have to activate a ticket BEFORE joining a queue to board… so if you give up on boarding a boat due to queues then you have flushed money down the toilet.
The actual experience on the Clipper is great… the rest of it is pants… and this app needs basic modernising.
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Doesn't accept amex
If you try to enter an amex number, it doesn't complain, just pretend you're still missing a digit. Won't allow you to store a credit card until you buy your first trip, but tickets last for 90 days so it's probably not a deal breaker. Not much in terms of when to activate tickets (like, does staff need to see you do it - appears they don't).
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Circularity Bug
App keeps asking me to download the app to see live schedule!
