Navigate London's waterways effortlessly. Plan your trips, track boats in real-time, and purchase tickets instantly. Discover nearby attractions with the integrated river guide.
What We Love
- 👍 Easy to use
- 👍 Great app experience
- 👍 Makes planning simple
- 👍 Where's my Clipper feature is great
- 🚀 Latest update is welcome
- 👍 UI and UX improvements
- 👍 Real-time departure info
- 👍 Real-time capacity info
- 👍 Ease of getting tickets
- 👍 Ease of seeing departure times
- 👍 Functional app
- 👍 Purchasing tickets easy
- 👍 Ticket options flexible
- 👍 Live departures works fine
- 👍 Good solid ticketing app
- 👍 Works well every time
Room to Improve
- 🐛 Doesn't accept Amex
- 🐛 Won't allow storing credit card
- 🐛 Doesn't keep security code
- 🐛 Requires account creation
- 🐛 Doesn't remember login
- 🐛 No Face ID
- 🐛 Exorbitant ticket prices
- 🐛 Ticket inspectors lack common sense
- 🐛 Boats are packed
- 🐛 Must activate ticket before queuing
- 🐛 Flushed money if giving up
- 🐛 App needs modernizing
- 🐛 Circularity bug
- 🐛 App asks to download itself
- 🐛 Cannot trust capacity info
- 🐛 Terrible redesign
- 🐛 Why hide timetable
- 🐛 Pointless app
- 🐛 Need concession card
- 🐛 Better to use Oyster Card
- 🐛 Dreadful app
- 🐛 Password reset never updates
- 🐛 Hard to use
- 🐛 Hard to understand
- 🐛 Hard to pay
- 🐛 App development stalled
- 🐛 Disgraceful business practice
- 🐛 Cannot add credit card
- 🐛 Useless app
- 🐛 Lack of reliable live service info
- 🐛 Planning travel impossible
- 🐛 App designed to deceive
- 🐛 App designed to scam
- 🐛 Nowhere to find activation info
- 🐛 Activating ticket too early
- 🐛 Ticket expires
- 🐛 Very buggy app
- 🐛 Screen gets stuck
- 🐛 Impossible to toggle screens
- 🐛 Needs reset by phone restart
- 🐛 Needs upgrade
- 🐛 App less so than boats
- 🐛 Get stuck in map view
- 🐛 Cannot return to app
- 🐛 Not great for showing ticket
- 🐛 Lack of Apple Wallet support
- 🐛 No indication of security measures
- 🐛 Dismal app
- 🐛 Crashes all the time
- 🐛 Useless app
- 🐛 Won't allow card details to be added
- 🐛 Removing account
- 🐛 Don't trust app
- 🐛 Poor service times
- 🐛 Waste of money
- 🐛 Stick to traditional transport
- 🐛 Awful app
- 🐛 Next to useless app
- 🐛 Live departures all over the place
- 🐛 Long waits
- 🐛 Missed boats
- 🐛 Timetables link to website
- 🐛 Basics not covered
- 🐛 Buggy app
- 🐛 SDK-error
- 🐛 Live departure info only works on WiFi
- 🐛 App doesn't work
- 🐛 Departure boards don't work
- 🐛 Changes not communicated
- 🐛 Password sync issues
- 🐛 Web and app don't sync
- 🐛 No chat or help facility
- 🐛 Doesn't work properly
- 🐛 Ticket not registered on app
- 🐛 Can't update anything
- 🐛 Easier to use website
- 🐛 App developer terrible
- 🐛 Live departures board wrong
- 🐛 Screen says 10 mins left, boat pulled out
- 🐛 Staff shrug
- 🐛 Not okay for commuters
- 🐛 Needs improvement
- 🐛 Apple Pay missing
- 🐛 Incorrectly assumed activation time
- 🐛 Ticket must be used within 1.5 hours
- 🐛 Had to purchase another ticket
- 🐛 Restriction not helpful
- 🐛 Important info not warned
- 🐛 Really angry
- 🐛 Don't bother with Clipper
- 🐛 Used to be reliable
- 🐛 Run when they want
- 🐛 Leave you waiting endlessly
- 🐛 Dynamic timetable needed
- 🐛 Carnet sort order wrong
- 🐛 Tickets sorted in wrong order
- 🐛 Oldest ticket at bottom
- 🐛 New carnet goes out of sight
- 🐛 Might expire before use
- 🐛 Pretty rubbish
- 🐛 Ticket activates on opening app
- 🐛 Screen brightness jumps up
- 🐛 Drains battery
- 🐛 Clunky and outdated
- 🐛 Maxes out screen brightness
- 🐛 Please stop doing this
- 🐛 Live feed frequently wrong
- 🐛 Cannot be relied upon
- 🐛 Should remember piers used
- 🐛 Poor
- 🐛 Useless app
- 🐛 Change timetable, no notification
- 🐛 No way to update manually
- 🐛 Outdated timetable
- 🐛 Live departures useless
- 🐛 Service level is abysmal
- 🐛 Incompetence
- 🐛 App hangs
- 🐛 Loses profile data
- 🐛 Asks for email address
- 🐛 Horrible usability
- 🐛 App doesn't show correct times
- 🐛 Miss boats constantly
- 🐛 Annoying
- 🐛 Can't book returns
- 🐛 Can't book champagne
- 🐛 Shows boats that don't exist
- 🐛 Page marked Departures shows arrivals
- 🐛 Includes boats terminating
- 🐛 Muppets
- 🐛 More muppetry
- 🐛 Boat lay-up shows as departure
- 🐛 Can't trust information
- 🐛 Incompetent app
- 🐛 Poor instructions on fare types
- 🐛 Tickets expire 3 months after purchase
- 🐛 Not compatible with older iPhones
- 🐛 Rubbish
- 🐛 App does not work on new iPhone
- 🐛 Buggy app
- 🐛 Randomly logs me out
- 🐛 Denied boarding
- 🐛 Unexpectedly logged out
- 🐛 Have to remember password
- 🐛 Happens too frequently
- 🐛 Very annoying
- 🐛 No fingerprint recognition
- 🐛 No password autofill
- 🐛 Insecure password required
- 🐛 Does not remember card
- 🐛 Input card details again
- 🐛 Insecure
- 🐛 Annoying
- 🐛 Cannot purchase tickets quickly
- 🐛 Rarely use the boat
- 🐛 Frustrating delay before animation
- 🐛 Doesn't feel like native app
- 🐛 Ticket inspector didn't see active tickets
- 🐛 Told off for nothing
- 🐛 Doesn't integrate with Passbook
- 🐛 Flaw or Design
- 🐛 Cannot enter details on app
- 🐛 Save printing paper
- 🐛 App should sync with purchased tickets
