Annoying
This app sends out too many payment requests before the due date. It’s very harassing.
Great app
Very easy to use!
Difficulty navigating
It’s hard to understand what you’ve paid when it’s due, etc. etc. with the app. You get the basic information but it’s like only centered towards that payment that you’re gonna make them and there. Anything else it’s hard to understand or look for and also find.
So messed up
I never had such confusion with paying my lease for over 15 years. Payments applied inappropriately and messed up my perfectly good credit record with Lexus Financial. It took two months and continual calling to finally get my account back on track.
Simply the best
The people at Lexus makes me feel special driving a Lexus show s that I’m special
Client satisfaction
I’m very happy with the customer service I’ve received from Lexus Financial Services. Every interaction has been professional, helpful, and pleasant. Their team has always taken the time to answer my questions and make everything easy to understand.
It’s refreshing to receive such great customer care. Thank you, Lexus Financial Services, for making your customers feel valued and appreciated! ⭐️⭐️⭐️⭐️⭐️
It’s refreshing to receive such great customer care. Thank you, Lexus Financial Services, for making your customers feel valued and appreciated! ⭐️⭐️⭐️⭐️⭐️
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Great
Great car great company to work with don’t know why I didn’t buy a GX sooner
Может е
👍
You’re charging me a late fee for a payment that’s not late. It’s due on the 15th today is the 15th
How can you charge someone a late fee when they’re paying their payment on the 15th and the payment is due by the 15th. That makes no sense.
Lagging Login
It doesn’t always load when using my log in credentials
Customer Friendly App
Excellent
Lexus TX
Súper rápido
Issue with logging in
I was putting in the correct password it continue to say incorrect. I had changed it. This is the third time this has happened and it was not allowing me to use facial recognition.
Payments
The app removes my debit card everytime I add it. Does not allow me to make weekly payments
Payments
My payment never seems to go through. Very frustrating. Which makes it seem like I’m paying it late which is not the case. Had a lot of issues using this app
Clean app but issues with submitted payments
It’s clean and easy to use. But I’ve had many issues with the payment system. I will make payments to my bill but it will take days to pull the funds from my account. By then, the funds will no longer be in my bank account so i get failed payment alert on my Lexus account. It would be much better if the Lexus app could pull, or at least hold, the funds from my bank when i submit the payment on the app.
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Good app
Intuitive and easy to make payments, monitor the balance and get pay off quote. Like the app.
Awesome App
I am new to the Lexus family and have to say, the Lexus Financial Services app is one of the best apps I have used, everything is so easy for a non-techie like myself!
Easy and simple
👍🏼👍🏼👍🏼
Super Easy
This app is super easy and straight forward. Very helpful when you need to sign in on the go and make a quick payment. Revision: Looks like they made updates to app. It is no longer a one step process to make a payment. This change was totally not necessary.
