Lexus TX
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Issue with logging in
I was putting in the correct password it continue to say incorrect. I had changed it. This is the third time this has happened and it was not allowing me to use facial recognition.
Payments
The app removes my debit card everytime I add it. Does not allow me to make weekly payments
Payments
My payment never seems to go through. Very frustrating. Which makes it seem like I’m paying it late which is not the case. Had a lot of issues using this app
Clean app but issues with submitted payments
It’s clean and easy to use. But I’ve had many issues with the payment system. I will make payments to my bill but it will take days to pull the funds from my account. By then, the funds will no longer be in my bank account so i get failed payment alert on my Lexus account. It would be much better if the Lexus app could pull, or at least hold, the funds from my bank when i submit the payment on the app.
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