Easy Peasy
Very simple to use and stay updated on road tracker.
Awesome
Awesome
Review & Request
I have had LM for a long time now and it has always been there when I need it. I have a few questions and I do not know how to speak with a rep. Will you please supply me with contact information for speaking with a rep?
Where is Contact Us Information?
Can’t believe that there is no information about how to contact you in the app. Cannot setup auto payment. Billing is incorrect but can’t reach anyone to fix it.
Intrusive
Feeling like too many allow on settings and access given in order to opt into program, feels intrusive
Good so far
Progressive sold out to Liberty Mutual. So far so good. No big problems yet. The Progressive clerk made some errors entering my data and they never caught it. Liberty caught these errors right a way. I just dont like relying on apps for everything. As they’re offering me a new quote i might see if they can get a discounted rate with how expensive things are. Or if its a scam and they’re trying to bait me with coverage i dont need.
Show more
Has the worst bill pay system
Not only does the application have the worst bill paying system I’ve ever seen in my life, but the website is just as bad typically I move my money around different accounts, but there is legit no way to just pay a bill even with the auto pay bill feature if you wanted to manually pay your bill, you have to jump through a ton of hoops, I don’t recommend this for anyone
Show more
Fake
No sirven para arreglar Los problemas al contrario Los asen mas dificiles les doy una estrella Por Que estoy muy molesta me siguen cobrando Aseguranza de un carro que ya no es mío
Worst app I’ve ever used
I can not set up the app on her phone. Tech support is useless.
Great insurance, great service, easy app
We switched from Farmers and couldn’t be happier! The premiums are half what we were paying, the service is great.
True Liberty
Liberty, Liberty, Liberty… Liberty! The Best!
24/7 Precise Location Req’d for RightTrack - not cool
Very disappointed the safe driving discount requires nonstop access to your precise location, especially since I work from home and don’t drive for days. An invasion of privacy to see your customers’ location 24/7! Find a better way. Also, you’re killing my phone battery.
This new contact option is great but I pay far too much for insurance now and do not need anything
Va gives a discount for drivers using their vehicles less than a certain number of miles but when I asked they told me no they didn’t offer it so I think it may be time to look for another company considering my driving record.
RightTrack
Right track app counts point off even if you use hands free to answer phone calls. If you have Apple car play you can text and do anything you want from the car screen. I just started count everything as passenger if I have to use my phone during that drive.
Unnecessarily difficult
The app is good, unless you want to make the most basic changes to your policy. I have tried multiple times to just add a Landlord to my renter’s policy, and it gives me an error saying that I need to call tech support to make that change. Same thing with literally just adjusting my address. It shouldn’t be this complicated. If you can’t make these simple changes on the app, why even have buttons for it?? Very annoying.
Show more
Quick to answer on a claim
Response and professionalism is great
Horrible customer service
These people will still say you deserve a late fee when this app doesn’t update your financial accounts! They will over charge you for renters and demand you send them identification and then not update you on results. Trash company
Optimal
I can everything from this app. I manage multiple rentals so keeping everything straight can be challenging. Thanks for making one thing easy.
Easy and functional!
Most apps aren’t intuitive- you have to dig for the info. Not this one! It’s easy to navigate, fast, and provides all the information you would need/expect!
App
Love the app it’s easy to use
