LibreLinkUp User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral17.8% of reviews
Negative experience53.3% of reviews

~ Based on 810 written reviews from the US App Store.

What users say

Is LibreLinkUp Safe?

LibreLinkUp appears safe based on user ratings. AppsHunter Safety Score for LibreLinkUp is 96/100.

This assessment is based on 22,697 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 22,697 App Store ratings for LibreLinkUp.

Is LibreLinkUp Legit?

LibreLinkUp appears to be a legitimate app. AppsHunter Legitimacy Score for LibreLinkUp is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

This app is NOT working

Doesn’t Work

The newest update won’t show detailed information or any information. Tried unlinking and relinking. Deleted and reinstalled. Roll it backwards or fix it asap so parents of diabetic kids can access what is needed.

Doesn’t always work

Great when it works, not working for over 12 hours and nothing online to say there’s a problem. Apple replied but still after days no response from the support page!

Great but can be improved

It would be helpful if you can also integrate or connect the data from the app to Apple health.

Very Limited

It only shows you data for the past 12 hours. You can’t see back days or weeks. Therefore, as a spouse or care giver, you can’t monitor trends and such to help with caregiving. The Linkup app should show the long term graphs and such like the Libre wearer has access to.

Needs improvements!!!

This app seems like an awesome idea but they need to seriously work on the connection issues!! My husband and I just became caretakers for my mother in law who has diabetes. We wanted to be able to get notifications in the night in case she goes high or low and so far all we have done is fight to maintain a connection. We even called the support line and still we are getting disconnected. This app is too
Important to cut corners and not do everything possible to make sure it works.
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Good app, needs widgets

Please add widgets, this will allow even better monitoring of blood glucose levels. Other than that the app is great and functions well

Disappointed

I depend on this app for my teenage son. He’s a Type 1 and doesn’t wake for his alarms. I use this to alert me so I can make sure he’s okay and this app fails. It will go okay for a while where I’m getting alerts then it’ll stop for days or at this point weeks! It’s very scary to think I could miss something trying to depend on this to alert me and it’s not even working!
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Doesn’t always work

Great when it works, not working for over 12 hours and nothing online to say there’s a problem

Persistent numbers out by 2-3 mmol

Loads of false lows (not attributed to laying on sensor). Over dramatic trend prediction of low so invariably ends with BG bouncing back up again. It would not trust the Libre with my life or dosing insulin or treating a low

😒👎🏻

I use the LibreLink to follow my wife’s numbers but recently all I get is a page that says “not for treatment…” or something of that sort. In the past I got reliable numbers but this problem has persisted since my wife’s new sensors arrived a couple of weeks ago. I offloaded the app and downloaded it again thinking there might have been a new update for the app. Exact same problem. I get notifications but when I check the numbers all I get is a signal loss page. I’m going to go with “brand X” next time we see her endocrinologist we’ll get a script for the other brand sensor.
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Doesn’t connect properly to libre link up

We have recently started using freestyle libre 3 plus and as parent not getting the notifications of her highs and lows on time are crucial. There’s always a 2-3 hour gap in between data uploads and notifications don’t arrive on time either. There’s no option to change to a sound loud enough that i can hear.
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Not getting any notifications

We got switched from a different sensor due to insurance, this app has been nothing but a disappointment, the developers really need to get the app running properly because it doesn’t sync at all with the sensor readings

Sensor perde o sinal

Perde o sinal o tempo todo. Além disso por esse app não é possível ver histórico de outros dias, anotações, padrões, etc, tudo que tem no app do freestyle. Só vê a glicemia atual e a de algumas horas antes. Mesmo assim tudo picotado por perda de sinal. Na prática tem que ficar escaneando o tempo todo
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Response from developer

Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.

Horrible update

Never works always loses connection and never connects back have to do the whole process of sending a request for it work for a bit again

Décevant après 1 an d’utilisation

Application très décevante pour le suivi d’un enfant diabétique. Le carnet d’autosurveillance affiche une erreur en permanence depuis 1 semaine. Après contact avec Abbott, on m’a répondu que l’application n’était pas encore compatible avec la dernière version d’iOS et qu’il fallait attendre une mise à jour. Inadmissible pour un dispositif médical. En plus, l’application est très limitée : peu de statistiques, pas de graphiques. un historique non détaillés et limité. Pour gérer le diabète de mon enfant obligation d’utiliser LibreView (sur ordinateur) pour un suivi complet. Abbott devrait investir davantage dans le développement logiciel. La qualité des applications est aujourd’hui aussi importante que celle du capteur.
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Response from developer

Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.

LibreLinkUp Alarm Not Working?

The app works well, but I have a question. My grandmother uses the Libre app and I use LibreLinkUp to monitor her glucose. She gets alarms for high and low glucose, but on my LibreLinkUp app I only receive notifications, not alarms. Is this expected, or is there something wrong with my app?

Options Limited

I admit, I’m just coming from the Dexcom Follow app, so I’m coming into this with a pretty heavy bias.
But the pros are that this app looks nice, it updates often, and the Libre itself has been accurate.
On the cons list, I can’t adjust any of my alarms for highs and lows, nor can I set the parameters for those highs and lows. I wish it gave me any control besides “on” or “off.” Highs and lows are relative to the person, and I’d rather an alarm not go off for the person dipping to 69 for one minute. Maybe I’ll get used to it, but it’s a small feature that could change a lot.
Overall, the app is good quality, but for those of us who spend a lot of time and energy caring for someone with T1D, I think a few modern tweaks could make this app much more competitive with other brands.
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Voiceover Accessibility is completely gone, and the app is unusable

I am totally blind, This app used to be completely usable, with the new update I cannot use any more. Period I cannot track my wife’s glucose because as soon as I open the app, it freezes and my phone is disabled. I have tried multiple ways with different solutions, but nothing works. Very frustrated and disappointed.
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Does the job but now hard to find the icon in v 5.0.0

Recently the colour of the app icon has changed to black and gold which are not colours that leap out on the iPhone display, specially when held within a folder. In an ideal world a choice of icon colours would be available, like some other apps provide. I find the app easy to use and it provides the info I need but it is like a Soviet era car: does the basic job without being likely to win any industry awards for beauty.
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