Girlfriend might die because of this app.
Didnt know my girlfriends sugar was above 400 because of a terms and conditions update that blocked us from getting notifications. With no one able to get to her and no clue what to do because now it says no recent data available she could be dying or go into coma. Thanks libre!
Unable to access data
I’ve used this app for over a year and it has been. Life changer for being able to monitor my mom’s sugar from a distance. However I got a new phone last month and now it’s not letting me access her numbers. Not sure what is going on. I’ve deleted the app on my side and hers and deleted my actual account and readded and sent a new invite but nothing has worked
Show more
Após atualização, só dá erro
Depois que atualizei pra versão mais recente só dá mensagem de erro e pede para tentar novamente mais tarde. Já refiz o convite, pelo celular da minha filha, para acompanhar a glicemia dela. Mas só dá mensagem de erro.
Response from developer
Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.
Like the app..
I like the app but it really needs an Apple Watch companion app so I can view on my watch, or in a complication on the watch face. Would definitely help to monitor how their blood sugar is doing before things get too low.
Connection is not good
My 8 year old was recently diagnosed and my Linkup app is always down it’s so hard for me to monitor her I have to reinstall the app over and over again to keep connecting
Sharing issue
My daughter sent the invite and I followed the steps and created an account but did not receive the notification to connect even after she sent it twice
Rubbish
You have no controller like the previous app. The previous one is heaps better you can adjust whatever you want this one you have no control at all.
It’s ok.
Works most of the time. Alarms are hit and miss and difficult to have come through focus or do not disturb modes. Phone must not be on silent either. Needs a parent follow profile to show additional metrics like time in range etc so you don’t need third party apps
助かっています
離れて暮らす母の血糖値管理に本当に役立ちます。 最近、携帯が近くにあるのに数値を読まず、グラフが途切れることが多いです。 時間が経つと、途切れたところがつながるのですが、on timeで確認できないことが気になります。
Response from developer
We'd like to follow up with you. If you'd like a member of our team to reach out, please visit www.librelinkup.com/contact-support to directly submit your comment to support and we will be in touch. Thank you!
Good but needs support for Garmin watch.
Link up works well except it doesn’t pass alarms to a Garmin watch. I can’t hear an alarm at night without my hearing aids, however a vibrating watch will wake me up. Can this be fixed?
UPDATE: There isn’t a way to send in a bug report.
I have my low alarm set for 60, I am woken up by an alert saying that my level is at 56. Later I look at the trace and it only reads 61. The trace always reads higher than what was reported in the Alarm. If the level was actually 61 the alarm should not have gone off.
Please contact me.
UPDATE: There isn’t a way to send in a bug report.
I have my low alarm set for 60, I am woken up by an alert saying that my level is at 56. Later I look at the trace and it only reads 61. The trace always reads higher than what was reported in the Alarm. If the level was actually 61 the alarm should not have gone off.
Please contact me.
Show more
Good but needs support for Garmin watch.
Link up works well except it doesn’t pass alarms to a Garmin watch. I can’t hear an alarm at night without my hearing aids, however a vibrating watch will wake me up. Can this be fixed?
Parou funcionar
Atualizou e parou já fiz vários
Procedimentos instala
E reinstalei e nada
Procedimentos instala
E reinstalei e nada
Response from developer
Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.
Can’t view readings
Lately it will suddenly stop showing the readings for days and the app is already updated. If this something you reply on then it should work properly.
Love it but would love an Apple Watch option
Like I said in the title, this app is phenomenal, but I would love to have the ability to get alerts on my Apple Watch.
Alarm not reliable
Quite often the alarm does not sound on my parent phone. I find this to be dangerous fault as this could cause a significant medical emergency or even death.
App not working since latest update
App worked great up until the update last week. Since then I haven’t gotten any readings from my husband’s sensor. Very disappointing. I’ll call customer service but it is still irritating.
No low notifications
Husbands app updated last night and now I get no notifications for low blood sugar. His sugar got to 60 before I knew it. Only because his phone went off and I finally heard it.
O design anterior era muito melhor.
Letras pequenas
Visualização péssima
Visualização péssima
Response from developer
Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.
Lost of connection
Since the update every 5 minutes or so it keeps losing connection to their libre, before the update app was great but not now. I’m give app a one star once fixed I’ll update review
Parou de funcionar
Não dá para usar mais
Response from developer
Thanks for the comment - we'll need more information to help with this issue, so please visit www.librelinkup.com/contact-support to find your country's support phone number or to directly submit your comment to support.
