Worst response
I have ordered 2 products, I got different product from lifestyle from what I have ordered and the other product quality is very poor so I decided to return the products the next day itself and initiated the return request. After multiple attempts the delivery guy took my products and again returned to me saying that unable to log the products in the system and it’s failing. I don’t understand what had happened. It’s been 3 weeks since then I’ve been trying to talk to the customer support agent in lifestyle app never connected and I’m writing to them no one responded still the products are with me and the return window has been closed. What should I do now ?
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KNKavya Namala
Worst service
I ordered a product and received it successfully. Due to some reasons I decided to return it on the same day. On the app return was initiated and showed that the product will be picked up on a particular date, but no one came to pickup. I made the call to the service Center and they told me that the return will be rescheduled. Even after rescheduling no one came to pickup. This same process was done for 6 times. After getting tired I went to return it to the store. At the store they collected the product but did not give me the refund. As my order was on COD the store staff should ask me weather I want refund in cash or other method, they didn’t bother to ask and told me they had transferred to my credit on the application,but the credit score was still showing zero. I called at the customer support for this and they told me it will be transferred within 24 hours. Even after 24 hours I haven’t received any type of refund ( not in my credit too). I’m still waiting for the refund. This whole process went for almost 2 months and still the refund is pending. Worst experience ever. A customer has to make 8-10 calls and wait for almost 2 months just to return one product and after that he has to return it by himself at the store and still the refund is pending - this can be the worst service.
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Kkdj147
Worst delivery and refund process
My order supposed to be delivered 10 days back still it’s not delivery finally one product came which is wrong size I’m tired of this daily waiting so I initiated return request and the refund money is showing 1634 where I have actually paid 1984 for that product. It doesn’t make any sense neither proper reasons provide I just want to know the developer who wrote this logic kudos buddy you must be employee of the year got looting customers money and don’t even get me started on there customer service, I can’t even cancel my pending order as they were supposed to be delivered by third party people, even if I somehow cancel or they cancel by themselves I’m not sure I will get my full money.
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RPReddy Putha
Refund the money I paid you
I’m terrified reading the first review. I just did my first order today and the moment I paid a notification came from the app that it was successful and right after that i got a email that the order couldn’t be processed,how is this possible? And in the first order you give this service to your customers? Very dissapointed. They say wait till 24 to 48 hours how could we wait for so long when the payment was just done in 1.14s, i can show the screenshot too as proof,and after reading the first review I think same thing is happening with me. You will make us wait for months without refunding im terrified,vey terrible experience it’s a huge amount of money for me. I put my trust in your service and you give us this service,specially in my first order I wouldn’t recommend any people to buy products from this app. Kindly refund my money back. It’s our fault to trust this kind of service. Stop fraud,scamming people very bad refund policy
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MPmesu pegu
Refund of ₹6860 not received yet.
This is the worst shopping experience ever. I ordered a perfume on 15th July and paid ₹6860. I cancelled my order on 16th July. The app says that refund has been credited but I have not received any refund yet. Their customer care executives have no knowledge about refund reference ID whatsoever. It has been a week and till now the status of my refund is FAKE on the app and I have not received my money back. I have sent 5 emails to their email ID but no response has been provided yet. I have also rated the product online, they have no response yet. It’s better to take this matter to the National Consumer Helpline. Worst app! Do not order or install from this. You cannot trust on Lifestyle for returning your money in the time they claim: 5-7 days! Pathetic.
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