ONLINE SCAM!.. DON’T FALL FOR IT!…
NEVER EVER ORDER!!.. ONLINE SCAM!… YOU WILL BE CHEATED!.. YOU CAN’T CALL OR CHAT WITH THEM AND YOU CAN’T RETURN THINGS IN THE SHOP!… I made the mistake of ordering few bedspreads from online. Out of 5 delivered, 3 of the products delivered were entirely different from what I ordered. I placed a return request and the return guy refused to pick up saying that items like different from pic ( Obviously cause wrong items were delivered). They asked me to mail to Homecentre team and initiate a non WC pick up. YOU CAN’T RETURN THIS DIRECTLY IN SHOP!.. THERE IS NO DIRECT CHAT!.. YOU HAVE TO EMAIL EVERY single thing and you have to wait for days for response. It took them more than 10 days to pick up my item (after repeated follow ups from me) and now, it’s been 1 month and I still have not got refund!.. wherever I mail, they ask me to wait for 48 hours!.. Now they have stopped responding to my mails also!… absolute scammers!…
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H1Harini 10
Fraud of a Company, Cheats
This company is operating as the biggest Fraud and just scamming the customers. I ordered 5 furniture items from them on 7th July and was given a Delivery Date of 25th July. Nothing got delivered yet. Since that date, I have been following up with them and they keep givin assurances that it will get delivered tomorrow / day after, and then nothing gets delivered. Sometimes they said that items got damaged hence they won't be able to deliver and next day they themselves call and say that all items will get delivered next day. But obviously that also was a lie. If you want any hope to get what you ordered, stay away from HomeCentre. Horrible, lying, cheats they are. Pathetic customer service and zero accountability.
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AAConcorde
Worst application service
I placed a order of some bowls and figurines, the bowl which i received was broken . I lodged a complaint and waited for 48 hours but no response from them nor they bother to contact you. Second thing figurine was stuck for pickup at starting point and delivery date crossed still customer team dont bother to track that and its stuck and though after multiple complaint no one checks that and get back. Horrible service from online portal i must say. Think 100 times before placing order from their application else you can get stuck in loop where you will not get any help
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YY1234)
Worst place to buy anything
If I have an option I would give 0 rating worst experience no tracking no delivery message and if the parts are missing they that more than 1 week for a screw and total they take months to fix a shoe rack still I’m not sure if it will be fix , and there is no return/exchange option in app , only till payment it gives realtime data after that they don’t care ,worst customer care Center experience I have been continuously raising complaint for each step as there is no communication ,and when you call the customer care the lady is laughing at my situation and zero resolution please don’t buy and make a mistake like me
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SSSandakan susitra
ABSOLUTELY PATHETIC SERVICE
Never ever buy any kind of furniture from home centre online, firstly placing order was an issue and then when it got ordered, the delivery date was after 12 days and then when I called them on the delivery day they told me it will take more 12 days? After me calling them they are saying they will take more 10-12 days for a bed to get delivered. Like are you guys kidding me??? And all the Customer service is saying is that they are sorry and cannot do anything about it!! I am calling the customer service team to them saying sorry???
And since before placing the order I have been in contact with them through call & email and still they couldn’t tell me about the delay beforehand.
Now they won’t even give me my refund on time that’s for sure. But WTH man, this is not fair and especially from a brand like home centre. Not expected.
And since before placing the order I have been in contact with them through call & email and still they couldn’t tell me about the delay beforehand.
Now they won’t even give me my refund on time that’s for sure. But WTH man, this is not fair and especially from a brand like home centre. Not expected.
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UUnnatee98
