Lime Reviews: Is It Legit?

Customer Experience

Positive experience43.2% of reviews
Neutral5.6% of reviews
Negative experience51.2% of reviews

~ Based on 2,292 written reviews from the US App Store.

What users say about Lime

Is Lime Safe?

Lime - #RideGreen appears safe based on user ratings. AppsHunter Safety Score for Lime is 98/100.

This assessment is based on 2,289,318 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 2,289,318 App Store ratings for Lime.

Is Lime Legit?

Lime - #RideGreen appears to be a legitimate app. AppsHunter Legitimacy Score for Lime is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lime

It won’t let me log in to a account on the sign in Home Screen

Group rides removed

Was a great service until group rides were removed in West Midlands.

Fix your app

The app is silly and doesn’t work

No

Poo poo

Why you charge me 57$ for 15 minutes ride. This is insane.

Come on guys

Ticket for nothing

Not using this never again

Tried to get a quick like ride as a previous user. Never again.

This app broke all types of records with the number of dialog boxes after opening the app. Like holy ****.

Hot garbage.

Decided to ride a Lime bike to work. When I arrived and tried to park the bike in the dedicated parking space, it told me the space was full and that I had to park the bike 5.9 km away. Absolutely useless service.

使ってはいけない

運営の対応はゴミカスレベル。最低最悪のサービス。

指定されたポートに返却しようとしても返却できず、その間も料金が加算され、結果として過大請求されました。

さらに、サポートに電話してもまったく繋がりません。トラブルを解決する手段すらまともに用意されていないのは異常です。

利用者が返却したくても返却できないシステムを提供しておきながら、その不具合による料金を利用者に負担させるなど、到底納得できません。

運営の対応はゴミカスレベル。料金だけはしっかり請求するくせに、肝心のトラブル対応は機能していない。

サービスの品質、料金請求の仕組み、サポート体制、どれを取っても最低最悪です。
二度と利用しません。
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Terrible

Do not use this app, there are many better alternatives

利用しずらい

返却場所の予約ができないため、行き先のポートの空きに余裕がないと使えない。
マップ上でポートに空きがあると表示されているのに、実際そのポートで返却しようとすると満車と表示され返却できないことがある。だがマップ上ではずっと空きがあると表示されているため、一回アプリを閉じてもう一回開いたところ、そこでやっと満車の表示に変わる。
このようにマップ上に表示されている情報はリアルタイムで更新されないことがあるので、思い通りに返却できなかったりと不便なところがある。
それとサドル付きスクーターをポートに返却する際、ポートに近づいた時の音が必要以上に鳴りとてもうるさい。
ポート内で運転しないように警告するための音だと思うのだが、それにしては鳴る回数が多すぎるし、音がとても大きい。
通行人にも驚かれるし、夜返却する際は音がとても響き軽い近所迷惑になってしまう。
価格は軽く使うのならばとても安めで良いところ。
どうかこの点が改善されますように。
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Onboarding is wack

The ID verification and rider quiz need to be when you make an account/download the app and open it for first time, not after scanning. I am not trying to be scanning IDs and taking exams in the middle of a crowded city intersection

Lame

I don’t want to walk so I tried the bike to my hotel. No place to park it anywhere nearby. Took forever to find an open parking space and ended up walking just as far Beware before renting

Stupid

I have to re-route my ride and drop off to my destination even further than where I pick up the bike.
Total waste with the stupid rules of Full parking lot. It does not help.

Wow!

First time trying and I LOVED IT!! I wish it was all over California on every block

I promise I wasn’t paid to say this

DELIBERATELY BLOCKED OUT FROM ACCOUNT-SPYING VIA CAMERA

DELIBERATELY BLOCKED OUT FROM
ACCOUNT HYJACKING

Season of flowers(spring)

It was the best thing to do flower hunting with lime.

L

Every time i try to log in it just stays on the login page its been like that for a couple days now some1 help

No help line

You have no help number so I’m resorting to this. You charged me twice on a ride I took and payed for months ago. Please fix this.

Location bugs

We love the designated parking zones for share bikes, however your technical team should do field testing so that the app location features are working properly. When I am located in the parking zone, the app doesn't allow me to end the ride because it had me incorrectly located. I frequently have to close and reopen the app in order for it to show me the correct location. Please fix this frustrating problem ASAP and test it outside to ensure it works.
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