Lime Reviews: Is It Legit?

Customer Experience

Positive experience42.8% of reviews
Neutral5.6% of reviews
Negative experience51.7% of reviews

~ Based on 2,322 written reviews from the US App Store.

What users say about Lime

Is Lime Safe?

Lime - #RideGreen appears safe based on user ratings. AppsHunter Safety Score for Lime is 99/100.

This assessment is based on 2,289,807 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 2,289,654 App Store ratings for Lime.

Is Lime Legit?

Lime - #RideGreen appears to be a legitimate app. AppsHunter Legitimacy Score for Lime is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stalking via the app, why can I not login?

Telephone number login is not been working and this is a deliberate tactic so it can melt my email and all of my data with this stinking app. Please fix it otherwise I'll be sending a report to the information commissioners office how you extracting my data

What’s the point of an electric bike that doesn’t work uphill?

It used to be very good and easy to ride, but it’s been few months no matter which bike I take, it became harder to cycle uphill compared to normal bikes. These bikes are heavy, if I wanted to sweat like a pig on my way to work I would have gone to the gym instead. Stop automatically reducing the speed to less than normal bikes when going up!!!! This is awful for people with knee and leg issues
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Broken app

Ending a ride often takes minutes due to a broken app and I’ve been billed dozens of times due to this. This bug has been around for months. Disappointing

Terrible app. Forest better

No customer support. No live chat. Terrible was once great and now it’s terrible. Avoid at all costs

Antisocial behaviour

The antisocial behaviour Lime enables outweighs the benefits

Slow

The app takes forever to load now, also I can’t find the remaining time I have on my package. Absolutely ridiculous, sort it out instead of charging your customers more!

Why reserve when it doesn’t work

Why reserve if when you get there, it “unlocks” and then tells you that a scooter isn’t available!!!!

Missed bus

Stupid app wouldn’t let me park where I park everyday so I missed my bus and got charged the whole time the app was glitching

Limited and expensive

The coverage area is very limited and the service is very expensive. Cost more than a taxi and stops working in in the red zones of which there are many

Fake promos

Scam app make promo codes not work on purpose

Doesn’t let me stop it so just ran all my money down

Didn’t let me stop the ride

Scam

This is app is a total scam I’ve canceled it the first time I purchase it and was told it was canceled this is the fourth I’m being charged please don’t get this app they should remove this app from apple this isn’t right!!!

Ride bundle

This update doesn’t allow you to see the minutes remaining on your ride bundle

Getting me there

Great if I can get to work

Awful experience

Awful experience, I got a constant notification I’m within the sidewalk event though I wasn’t

Parking is just terrible

Become so woke can’t park anywhere so bad

The no ride zones are pathetic

So I guess some of us just can’t use this app. It was helpful at first I have no vehicle but now I can’t ride this thing anywhere. I can’t take it home after work and that’s what I used for so thanks for all that help but adding these pathetic no ride zones that stopped me from commuting back home from work, yeah I hope this app crashes and fails as we improve with transportation
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The worst “AI” customer service

Absolute trash AI customer service that won’t give you any good answers and spin you round in circles, continuing to charge you by the minute despite Lime being at fault.

Scammed by lime prime

I got lime prime, expecting it to give me discounts as promised on all my rides. But it didn’t tell me was that in different countries the discount would not apply this felt misleading, and like I got scammed out of my value.

Worst update ever

Please stop taking away the option to auto end your ride. I keep getting extra charges because of “ride error” or other things that stop me from taking a picture of ending my ride. So many other people have this issue too. Please just leave it the way you had it.