Lime User Reviews

Customer Experience

Positive experience45.0% of reviews
Neutral5.4% of reviews
Negative experience49.6% of reviews

~ Based on 2,051 written reviews from the US App Store.

What users say

Is Lime Safe?

Lime - #RideGreen appears safe based on user ratings. AppsHunter Safety Score for Lime is 98/100.

This assessment is based on 2,280,973 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 2,280,973 App Store ratings for Lime.

Is Lime Legit?

Lime - #RideGreen appears to be a legitimate app. AppsHunter Legitimacy Score for Lime is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They took all my money

Hello,

I started my ride through your website without using the app. Unfortunately, the website disappeared for some reason, and I was unable to end my ride.

I then downloaded the app to try to stop the ride and contact support, but I couldn’t find any way to speak with someone. It appears that I can’t contact support unless I start another ride, which doesn’t make sense.

I have evidence showing exactly when I finished my ride and where I left the bike, and I’m happy to provide it.

I sincerely hope this issue can be resolved. It’s not fair to be charged for extra time because of a technical problem that prevented me from ending the ride. From a customer’s perspective, it feels like it’s very easy to start a ride but extremely difficult to end one or get support, which can result in unfair charges.

Please review my case and adjust the charges accordingly. Thank you for your assistance.
Show more

Just takes Your money

This app took over $50 last month and didn’t even let me ride. I was so livid. I had to walk 10 miles to the train. Sad will never use it again. I gave it one star but I wish I couldn’t have gave it nothing

Surprise! You wasted money because you’re not allowed to go here. Worst app ever.

They don’t tell you where you’re allowed to go before you start your trip so they wait until you’ve paid and then you find out after you’ve paid that you can’t even actually get to where you want to go. Total scam don’t do it. If they showed you where you can and cannot go ahead of time it would be fine but it’s all a big trip to get you to spend more money.
Show more

Casque bloqué

The helmet does not release.

Great time

Almost died twice but what an experience

Useless, GOD AWFUL

Don’t bother with a lime bike in the Kingston area, totally unclear about areas you CANNOT PARK IN, basically had to ride back to where I started, disgusting, useless company, I hope you go bankrupt

Scammers

First charged me £4 and the after finish mu 54 ride charged me £20 and then again 1.50 like seriously was first and last worse experience using so called lime

FRAUDULENT ACTIVITY FROM LIME DELIBStranded on the street for 10 minutes as the app stopped workin

WASH THE BIKES MY CLOTHEA AMS HANDS ARE BLACK FEOM
THE DIRT I WILL
BE BILLING YOU DPR SOILED CLOTHES AND THE DIRT THAT COMES ON MY HANDS WHEN USING ; THESE BIKES ARE GETTING MORE AND MORE DIRTIER THE GOV NEEDA RO ENSURE THAT THE BIKES ARE FOR PURPOSE MOST CANNOT ACCEERATE DUE TO THE FACT THE BIKES ARE SO OLD ! UPDATE AMD CLEAN YOUR BIKES

APPLE IS COMPLICIT WITH ALLOWING THIS APP TO USE BACKDOORS TO YOUR DEVICE COMING OUT OF SANDBOX THE SETTING LIME TOU AND YOUR MINIONS ARE THERE ON MY PHONE FOR A REASON IF TOU CONTINUE TO THINK THAT YOU CAN ACCESS MY DEVICE MAKE IT PLAIN EXPLICITLY WHAT YOU ARE ACCESS IJG SO I CAN INFORM THE BRITISH GOV AND THE POLICE TO TOUR STALKING TATICS REGARDS Stranded by their app to deliberately falsely charges from my bank account deliberately dropping calls so I cannot get through to speak with anyone corrupt organisation backend app can be manipulated by staff to stalk and harass you need reporting to the authorities refund back the funds your corrupt organ The app stopped working and left me stranded for over 10 minutes which could of been a dangerous situation mediocre app I will be glad to get rid of you Apple and the rest of Silicon Valley
Show more

Man from HX

I’m 45 never had this much fun in my life simple as that

No bikes in central London or the City after 7pm

Pointless trying to get a bike in the evening in Central London or the City as they are all outside zone 1! Also the fictionality of the bikes is terrible, plenty have faults and problems. Try Forest Bikes as they aren’t as popular but much better for availability.

Good service

This is Absolutely really great transportation.

Super Exhilarating ‼️🤩👍🏾

Awesome

Such fun!!!

It was my (our) first time renting and riding the scooters and we had a blast. The sign up process was pretty straight forward but for a new user there was a little confusion. I wanted to rent two scooters but I think I inadvertently booked theee before realizing my error. I wonder if there’s a way to be credited for that error. If not, it’s a learning experience. I’ll definitely be riding again.

Thanks n
Show more

Convenient

Technology is great

JC79

Awesome ride very awesome thanks

First proper ride

First time riding to work from Utrecht centraal. Ridiculously easy, now my problem is that I’m way too early for work. Thought it was for to be much trickier.

lime

doesnt let me do a group ride

이게뭐람

미국에서 쓰다가 7월 31일에 입국했는데 3일인 오늘 결제되더니 다시 들어가보니까 로그인도 안됨 전화번호 이메일 다 안되고 결제는 계속되고 고객센터 번호뭐죠?

Lil Dawg

NevaeH

Bugs and other slight problems

I love using lime bike however there have been far to many bugs not allowing me to use the passes and for some reason just the app in general other than that it’s very useful and easy to use