No Real Coaching
The coaching feature is an absolute joke. You take the the time to fill out the evaluation and then 1) never get a response and 2) can’t send a message to follow up.
App needs serious improvement
The app lacks basic common sense features. For example it is very difficult to find how to row in freestyle mode (free to use & no charge). The app is designed to force you to pay for a subscription for classes and so on. It also does not sync with Strava, which really needs to be added!!
All this said I love the rowing machine itself!! Highly recommend the hardware!!! I bought the add on to record distance rowed and that keeps me tied to this app, unfortunately. Sigh.
All this said I love the rowing machine itself!! Highly recommend the hardware!!! I bought the add on to record distance rowed and that keeps me tied to this app, unfortunately. Sigh.
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Can’t see past weight details
Good workouts but it’s crazy you can’t look at a detailed log to know what weight you last lifted do a particular exercise. You’re asked to track that level of detail but then there is no way for the user to view it. Come on, Lit - that’s BASIC FUNCTIONALITY for a lifting app.
App out of service
Can’t log in. Just spins. Can’t end subscription. Watch out. Lost a lot of money and can’t get a refund.
Terrible customer service
I got a trial of this app through a paid service and have not over two months been able to even open the app. The customer service is very poor and have asked me to provide my password via email for them to test their own app. Ultimately, I have no idea if they app so any good because they can’t even figure out the basics for logging in. Really disappointing.
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Love the workouts
BUT the app behaves very erratically when switching between rest periods and exercises . At times the audio, the timer and the next sequent of rest and exercises are all jumbled up. I wish it behaved better as it takes my focus away from the workout yo fiddling with the app.
Workouts are good, but can’t access them
The workouts are good, but I’ve been having issues accessing my account across multiple devices. I’ve reached out for help many times, but received no proper help in fixing this issue. Very disappointing as I’ve subscribed for years and when I actually want to use it, I can’t.
Can’t even log in
Really buggy app. I got the free trial but I can’t even start using it because it won’t let me log in
Glitchy, no reporting option
There really needs to be a way to report problems with this app. First, a lot of the voice overs are wrong which is just annoying so I end up turning off the instructor sound altogether. Second, the app tends to freeze up when trying to submit/log your workout so you have to go back in and “workout” again to record it. Most recently, the date is a day off. For example, I just did a workout today (Wednesday) but it marked that it was done on Thursday (tomorrow), so that’s been extra annoying. Also, why is there an option to log your reps and weight if you can’t even go back to reference them later? Logging is totally pointless and it took me way too long to figure out. I’m giving the app 3 stars because the workout themselves are good, the app however is not.
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App is terrible
Ready to row? Well I hope you have an additional 30 minutes before hand to get the app connected, cause it won’t work, then when it does it will not save your data. Do yourself a favor and do not tie yourself to this company!
Annoyed
I have set my profile up multiple times for some reason it’s not saving. Signed up for the six months can’t even login to cancel because it takes forever to load and yes, I have good signal and it’s the only app I have this issue with.
Faulty and inconsistent
App rarely works. It takes forever to load and constantly logs me out. It took me almost 10 minutes to log in the other day and when I finally logged in, all my data was removed. App has too many bugs, would suggest using any other fitness apps
This app feels like a scam
I do not understand how this app has such high reviews. The app is so glitchy to the point that it can take me 10-15 minutes just to get it to open and then once it finally does it won’t load the work outs or programs. Turn back, do not waste your money. I shouldn’t have to struggle this much just to get to a work out-would rather just use YouTube. Customer service isn’t super helpful…..they just ask me a bunch of questions and then by the time they’re on question 50 the app finally loads. Full disclosure, I am using the “free” trial but would never spend money on this. It’s done nothing for me but raise my blood pressure. Lol.
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Making me start over??!
Why in the world was I forced to take an update that is now forcing me to start my entire workout and profile all over again? The entire point of trying this app was to have a progressive program. Now I am a week in and you make me start over??? You should never be charging anyone for the clunky nature of the app but this is a deal breaker. It is the fundamental purpose of an exercise program app. Horrid
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What happened to this app?!
It wasn’t never great to begin with but it’s worse now. I can’t edit how many days I plan to work out. All my old stats are gone. Also no new AXIS workouts I could see which is why I purchased this subscription.
Glitchy and not intuitive
I got a 6 month membership through FabFitFun. First, there was nowhere to enter my code on the app. I had to go through the website which also didn’t work. Customer service eventually emailed me a personalized checkout link to enter my code, and I was able to log in. But then there was nothing there for me to update goals and such. I clicked on “recommended programs” and it was empty and said these are my programs based on my goals. But I wasn’t able to set goals, and there’s nowhere in the app to set them. Again, emailed customer service who basically gaslit me. They were like “you set your goals during your onboarding process” and told me to click “recommended programs” to find them. I literally had emailed them telling them the recommended programs tab was empty. Their reply again was “can you confirm that during your onboarding process you were able to input goals because they should be there.” THERE WAS NO ONBOARDING PROCESS. It was recommended I uninstall and reinstall which I did, but still nothings they gave me another option for building a program but that program want based on my individual goals. What’s the point? I’m still waiting to hear back from customer service again about the fact that there was still no onboarding. The app takes forever to load when you open it on top of all else. It’s just a bust all around and I wish I’d chosen something else in my FabFitFun box
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Outdated content for Lit Axis
I wanted the Lit Axis bands for some time and unfortunately waited until 2025 to purchase. Big mistake . . . HUGE . . . They were redesigned a year+ ago to what their support tell you is “new and improved “. Couldn’t be further from the truth. That said, this review is about the app.
First the app is difficult to get to open and load and completely less than intuitive.
Worse though the content is old, what content there is was created with the original version of the Lit axis and many of the exercise can’t exactly be recreated. I know subscription pricing is the way know but I won’t pay for a “subscription” where no new content is being added and what content there is was created for a different product.
First the app is difficult to get to open and load and completely less than intuitive.
Worse though the content is old, what content there is was created with the original version of the Lit axis and many of the exercise can’t exactly be recreated. I know subscription pricing is the way know but I won’t pay for a “subscription” where no new content is being added and what content there is was created for a different product.
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App needs serious improvement
The app lacks basic common sense features. For example you cannot use your own music. It is very difficult to find how to row in freestyle mode (free to use & no charge). The app is designed to force you to pay for a subscription for classes and so on. All this said I love the rowing machine itself!! Highly recommend the hardware!!! I bought the add on to record distance rowed and that keeps me tied to this app. Sigh.
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App is terrible
Just a heads up, the app is terrible. It will refuse to work about every 4-5 days. It will erase your history data, so good luck tracking stats long term. Need to pair it constantly. Just bad, been trying to get it to work for about 15 minutes this morning already, just so I can track my row distance . Wouldn’t recommend, get a real rower
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💯
Informative content and love the energy program
