Peace of Mind usage
This app removes any headache with knowing your Health Status and scheduling an appointment is a dream.
Mother/Guardian
I am so thankful to LiveWell. My daughter who has early onset dementia and has been in a Grouhome for almost 5 years was dropped off at the ER and they left. Thank goodness for LiveWell I was notified immediately. I could support and help my daughter and the ER Staff. So Grateful.
App sucks
The app sucks. Why can’t I message the primary care.
LIVEWELL & I
Great, informative tracking and results of my health.
Very happy he
Very happy he
Can’t message my provider
I need to ask my provider to write a prescription that has run out in the pharmacy and there’s no way to do it in the medication section and when I try to message my provider, it takes me right back to the prescription section which says I need to contact my provider. Why is there not a way to directly contact her provider?
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beyond confusing
super confusing to navigate, have to fill out the paperwork multiple times even when it says complete. no phone numbers to contact dr office easily. nobody should be getting test results before hearing from a dr. i have gotten scary results twice in a matter of weeks and i don’t understand the medical jargon of what’s being sent to me. test results need to come from a dr first.
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Billing
Awful to manage billing. I had bills that went to collections and they are still linked to this app and I have to dig through them to find my current balance. This app is terrible.
I can’t seem to get in touch with my doctor
This app is only good for marketing and paying bills. I can’t ask my doctor question about my medications. But I guess that is not important only collection g Payment
Fraud
They opted me into paperless billing without my consent and a bill was sent to collections.
Ordering RX refills
Ordering prescription refills in the LiveWell app needs to be updated. When ordering prescription refills I input pick up time 24 hours into the future. The app it does not accept it. I get a message that states it needs at least four hours before pick up time.
Communication
Very hard to find a phone number direct to my Dr’s office. To call I have to talk to a call center person who talks to the office. Lots lost in the translation
The app keeps me connected
It keeps me connected, I wish I didn’t have to hit “login” button more than once…
Over id’d
Too much I’d required
Health
Helpful
App
This is the best app I have ever used it updates you on everything from doctor appointments to after visit summaries important appointments and more
My information
My information should not be seen under my child’s information when I switch tabs.
Much better then my chart
Easy access for the patient like it a lot!
Messages to provider
Had a difficult time trying send information to Dr. Naik. Website not easy to navigate.
Limited contact choices
It would be nice if there were a way to contact & obtain an extension of time off from work, without having to pay $600 for a video visit. This APP is only helpful if you’re trying to drain your bank accounts.
A message
I just want to send a message to a provider. Why can’t I do that without getting limited options to what I can do. This is frustratingly user unfriendly.
