LiveWell with Advocate Aurora User Reviews

What users say

Top reviews

Love this app

This app is so convenient. You can message with your doctors, ask them questions and ask for refills on your medication. You get to see all your labs and other test done. It’s so easy to use. You get notification when your prescription is ready. I just absolutely love this app. Oh and you can schedule appointments with other doctors as well.
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Billing

I would like to receive paper documents for my invoices. Hard to request that from an app called Emmie

Can’t go wrong

Straightforward, self explanatory, beginner friendly. Overall easy to use and very helpful with prescriptions, scheduling, and check ins.

Great App

Easy to use with all the information you need. Records of tests in one place. Recommended

Good to have

I did not know that I had a appointment, but looking at Livewell on my phone I seen it and thank you

This app blows

This app blows. It constantly crashes and is hard to schedule appointments. It also only shows me doctors in other states. I’m not traveling 60 miles for a doctors appointment when I live in Chicago.

Dan

ok

So could be made more user friendly

List of medications should have an option to be able to print a medication summary. Today I needed to bring a list of medications I use and it printed to 6 pages. Should be able to get list with
Medication
Dosage
Directions for use
Doctor name
Date prescribed

Also the test results need to be improved for ease of list of tests results summary.

Thank you!
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Horrible app and customer service

No help from staff at facilities and no live person to help via phone

Fix how to message Doctors

Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.

Test results not downloaded

I had a ct scan 2 1/2 days ago. The test results have not been downloaded. And the visit summary is
Blank. The radiology department had the results in 24
Hours. Now I have to
Get someone to
Drive there (I’m non weight bearing due to surgery ) and walk in and get them. Very frustrated

Outstanding

5******

Messaging issue

Difficult to send messages to Drs. Not user friendly.

Not working

6/26/26 - is this app broken or is their server down? None of the shortcuts or items in my dashboard are opening up when I tap on them bits just a never ending spinning circle on the screen. Ditto for when I try using their website. Nothing’s opening up (just a spinning circle when I tap on menu items).
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Wish this was available sooner

I love all the info this app gives

Not going here again

Simple stop by with foot pain and get an X-ray and I was the only one there. 628$ for nothing. Couldn’t even get a prescription. Will never use again.

I love that I can do “one-stop” EVERYTHING…

I LOVE that I can do EVERYTHING “one-stop shopping”…from just asking my doctor a random question to schedule an appointment to looking at my test results!!

Live Well App

I LOVE using my app, I can message MD,s check when I have appointments and check my lab results. I can also make appointments on my app. So convenient and easy to use, you just need to work with it to understand all you can do

Messaging doesn’t work

I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.

Tests

I was wondering if you could add information, on how you should prepare for a test.
I think that would be helpful. Otherwise I really Love LiveWell