App is user friendly
I love the app. Everything is readily available and I don’t have to search through a bunch of papers to find stuff.
Excellent team and customer service
Every time I call loan depot , they have no it caring customer service 100%
Phone app / Customer service
The app for the phone is amazing! This is my second lone with Loan Depo and been able to do everting in the app on the phone. Very easy, and my Sales manager who has helped me both times,Debbie Calixto is AMAZING!! Walked me through what I needed to and sent me links and kept me updated with the app. Both times she has been great and got things done in days, not weeks or months like my last mortgage company. Debbie has got Loan Depo not just one, but several loyal customers, as I tell everyone about her!
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Love the App!
Nice
No Alerts
I live in California in an area that requires Wildfire Insurance. This company said they “mailed” me a notice that I didn’t have Fire insurance, but didn’t call, email, or post any Notice on their App that I was missing anything or that they were going to bill me $4k (twice the price of normal Fire insurance), I had to find out when my bill changed. This company doesn’t post important information on their app, because then they can scam you by buying something at ridiculous rates and you get the bill 6-months later. Loan Depot SUCKS.
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