Easy Access
Great Website to learn how to see where Loan Money goes
Ridiculous
Biometrics don't work. Also, Every time I go to pay my mortgage I have to select a new password because the one from the past month never works.
Terrible app!
Very frustrating to use this app, it doesn’t work as it should. It kept asking me to re-link my loan, then it doesn’t sign me in after I’ve linked it. I was forced to use a laptop to get into my account. Totally worthless!
This app sucks
This app is so slow and buggy it makes me want to kill myself every time I use it. You can tell you went with the cheapest option when creating it. Plus the mobile verification never works.
So Easy
The website is user friendly
App is user friendly
I love the app. Everything is readily available and I don’t have to search through a bunch of papers to find stuff.
Excellent team and customer service
Every time I call loan depot , they have no it caring customer service 100%
Phone app / Customer service
The app for the phone is amazing! This is my second lone with Loan Depo and been able to do everting in the app on the phone. Very easy, and my Sales manager who has helped me both times,Debbie Calixto is AMAZING!! Walked me through what I needed to and sent me links and kept me updated with the app. Both times she has been great and got things done in days, not weeks or months like my last mortgage company. Debbie has got Loan Depo not just one, but several loyal customers, as I tell everyone about her!
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Love the App!
Nice
No Alerts
I live in California in an area that requires Wildfire Insurance. This company said they “mailed” me a notice that I didn’t have Fire insurance, but didn’t call, email, or post any Notice on their App that I was missing anything or that they were going to bill me $4k (twice the price of normal Fire insurance), I had to find out when my bill changed. This company doesn’t post important information on their app, because then they can scam you by buying something at ridiculous rates and you get the bill 6-months later. Loan Depot SUCKS.
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User friendly
This app makes things easy because of how user friendly it is
App not working
My app has not worked since I downloaded the latest update. I’ve noticed it’s been down for quite few days now. Maybe an email needs to go out to customers to explain and or let us know when it’s expected to be up again.
Completely broken
The latest update today broke down access to Loan depot accounts. Spent 30 mins to access my account without success. How come a billion dollar company release an update without thoroughly testing it. If their software team is incompetent, they should hire someone else.
Terrible
App is horrible… will not let me add my bank account. Constantly have to call customer support. Every thing takes 24 to 48hrs. To be a major company you would think they would fix this.
Loandepot is awesome
They were great to work with. Got me a good interest rate and was helpful all the way.
Ease of Use
Very efficient app. Very easy to manage mortgage account!
This app is amazing
Download the app keep your account up-to-date. It tells me step-by-step when to make my payment and how much I owe.
Perfect mortgage Company
Excellent keep up the great work
User Friendly
So far there hasn’t been any app malfunctions, and navigating is quite easy for most users.
Change payment options
App is great, just wish they had different payment options. Sometimes you may have to use different accounts to pay different amount of money, but unable unless you call. Change that please!
