Super easy to use.
Love this app. Super easy to use, connects fast, and makes controlling my Lockly lock effortless. Everything is laid out clearly, and I never have to dig around to find what I need. Five stars all day.
Much slower than previous app
Takes up to a minute to connect to the lock via wifi. Older app was much faster.
Casita
Great system
Working great but...
I love our Lockly Video, motion sensing lock, but unfortunately the motion sensing does not work in the hotter summer months 90 degrees. In South Florida that can be average daytime temperature during summer. I kept it anyway after they verified it was a valid issue - hoping it gets corrected in newer versions and lockly replaces mine. Other than that it works flawlessly. Fyi, I figured the issue out and verified the problem - adding cold packs to the first replacement that acted same as original. Lockly did offer to allow return and refund.
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The Lockly
Great customer service great product
Auto lock time
Hi, could you please add an option to set a auto lock time, currently there is a timer but an actual set time would be more beneficial for home owners. That way the door can be locked each day, incase it was forgotten to be locked at night
Best Smart look hands dawn
App get updated very often the lock it’s amazing well made love this lock
Previously had the Ago Sma. Look no caparison installation in all aspects this lock it’s superior
Previously had the Ago Sma. Look no caparison installation in all aspects this lock it’s superior
Much slower than the original app
I’ve been using the original app for about 18 months, and was happy with it. When I was notified there was a new app I downloaded it. I only use a single device, attached to my home WiFi, and the new app takes 10 times longer to connect.
Too many notifications
Overall, the app works to control my lock. The graphics, icons, colors, layout, etc… is not the most intuitive, but it works.
The most annoying thing is that notifications are either on or off. To get my mail, I get a notification when I unlock the door, when it auto locks, when I come back to open it with my watch, and then when I lock it manually. The notifications are extremely annoying and basic compared to a smart lock that I had 10 years ago!
The only thing I care about is when someone unlocks it from outside or if the door is left open or unlocked for X period of time. I should be able to turn off all the other nonsense.
The most annoying thing is that notifications are either on or off. To get my mail, I get a notification when I unlock the door, when it auto locks, when I come back to open it with my watch, and then when I lock it manually. The notifications are extremely annoying and basic compared to a smart lock that I had 10 years ago!
The only thing I care about is when someone unlocks it from outside or if the door is left open or unlocked for X period of time. I should be able to turn off all the other nonsense.
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App is unreliable and frustrating
Recurrently losing connecting with the lock. States connection issues are Bluetooth / wifi when this is working perfectly for other devices and I am standing right next to it. Keeps “forgetting” the lock I have paired it with. Terrible experience with this app and surprised at how poorly it functions!
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Smart lock
This is the best smart lock I ever had
Dementia
You can check the door if it’s locked anywhere
History never works
Use this for my Airbnb. The codes work but when I try to see who has checked in and when, the log history never works.
JC
1
Terrible
The WiFi connection is ridiculous. Most of the time it doesn’t connect the rest of the time it’s slow. The app glitches constantly. Only shows status if you go live video then close live video. What’s the point?
Second lock
This is the second lock that I bought from you. It has a lot of issues, for example, we are constantly putting in new batteries. I can’t use it to its full capacity.
I loved the first lock from you; but this second lock I hate it.
I loved the first lock from you; but this second lock I hate it.
Great lock
Love this updated locked. Install was easy
Great lock and app
Lock only took me 20 mins to install and set it up. App works great and very user friendly
Front door
Must have for every home
The Lockly
Great customer service great product
