Lockly Home User Reviews
Customer Experience
~ Based on 130 written reviews from the US App Store.
What users say
Summarized from real user reviews of Lockly Home. Based on 1.5K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Easy to use
- 🔒Secure access with fingerprint and facial recognition
- 🚀Convenient remote access
- 💡Useful automation features like auto-lock
Negative things
- 🐛Connectivity issues with WiFi and Bluetooth
- 🔍Confusing app UI and navigation
- ⏱️Slow customer support response times
- 🔧Difficulty setting up and troubleshooting
Is Lockly Home Safe?
Lockly Home appears safe based on user ratings. AppsHunter Safety Score for Lockly Home is 92/100.
This assessment is based on 1,530 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 1,530 App Store ratings for Lockly Home.
Is Lockly Home Legit?
Lockly Home appears to be a legitimate app. AppsHunter Legitimacy Score for Lockly Home is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Great
It works as advertised.
This locker is easy to open and secure, we like it
Service, try getting help. See how long it takes to get to a person.
I love this lock. Simple to set up and a pleasure to use.
非常好用的锁就是锁上了再回个以安全锁上了
Love this lock. Just wish it would auto save all recordings when someone rings.
Works like charm
Works great. Fairly quick to connect. Never have I had an issue with the app in nearly 4 years.
I love our Lockly Video, motion sensing lock, but unfortunately the motion sensing does not work in the hotter summer months 90 degrees. In South Florida that can be average daytime temperature during summer. I kept it anyway after they verified it was a valid issue - hoping it gets corrected in newer versions and lockly replaces mine. Other than that it works flawlessly. Fyi, I figured the issue out and verified the problem - adding cold packs to the first replacement that acted same as original. Lockly did offer to allow return and refund.
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Good
This app is awesome.
5
Great
Thank you really love it good stuff!
Such an amazing company! Super simple to set up, it comes with all the screws and anything you’d need (except for tools) the TapCom card is awesome and super CHEAP for a whole year subscription. Highly recommend
Love this app. Super easy to use, connects fast, and makes controlling my Lockly lock effortless. Everything is laid out clearly, and I never have to dig around to find what I need. Five stars all day.
Takes up to a minute to connect to the lock via wifi. Older app was much faster.
Great system
I love our Lockly Video, motion sensing lock, but unfortunately the motion sensing does not work in the hotter summer months 90 degrees. In South Florida that can be average daytime temperature during summer. I kept it anyway after they verified it was a valid issue - hoping it gets corrected in newer versions and lockly replaces mine. Other than that it works flawlessly. Fyi, I figured the issue out and verified the problem - adding cold packs to the first replacement that acted same as original. Lockly did offer to allow return and refund.
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