Lockly Home

Lockly Home

by PIN GENIE LIMITED

1.9K ratings
151 reviews
Free
In-App Purchases

Details

Released
September 5, 2024
Updated
October 29, 2026

Features

Lockly Home screenshot #1 for iPhone
Lockly Home screenshot #2 for iPhone
Lockly Home screenshot #3 for iPhone
Lockly Home screenshot #4 for iPhone
Lockly Home screenshot #5 for iPhone
iphone
ipad
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About

Manage your smart locks and safes with this redesigned app. Enjoy features like facial recognition, live video, and personalized access for family and guests. Control your devices remotely and receive real-time notifications for enhanced home security.

✓Facial recognition setup
✓Live view and video recording
✓Intercom calls
✓Personalized access (fingerprints, codes, eKeys)
✓Remote locking/unlocking
✓Real-time notifications
✓Offline Access Codes
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What users say about Lockly Home

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+1

What's New in Lockly Home

1.7.3

October 29, 2026

1. Optimized UI/UX. 2. Fixed bugs.

27

Subscriptions & In-App Purchases

Lockly TapCom Blue - Solo

Tapcom、Video Call、Community、logs、voice message

$1.991 Month
How to cancel Lockly Home subscription ⁉️

User reviews

Excellent

Very useful and reliable product

Love

Love this lock. Just wish it would auto save all recordings when someone rings.

Stopped working

I am so disappointed! All of the sudden the lock stopped connecting to the app. Which defeats the purpose of even having the lock!!! I’ve emailed and called for help with no one ever helping me. I’m so mad. Now I have to spend more money to get something new. And I WON’T be buying one from this company.
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Good app; some UX suggestions

1. I would like to customize the notifications further. I want to control separately between “auto lock time reached”, “Visage ID triggered repeatedly”, “the lock is locked but the sensor is open”, etc.
2. I have a household staff that comes on a non-recurring basis, sometimes every few weeks and sometimes every few month. Every time they come I have to add them as a new user. Once the user expires I cannot reactivate them. I have to re-add them.
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Unreliable

The lock will not connect to WIFI, which I need to use regularly for dog walkers, home service, or baby sitters. Not an experience I would recommend. Will be replacing soonest. By

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inability to reset password or create new accounts

Bug

Unreliable connectivity between lock, hub, and app

Bug
✨

Requested Features

4 requests

Add option to delete unused locks/devices

Feature

Improve user management with group/family access

Feature

Provide 24-hour clock format for lock schedules

Feature

Integrate with more smart home platforms like Alexa

Feature

FAQ

What devices does Lockly Home support?

Lockly Home is available for iPhone, iPad, and iPod. It is designed to work with Lockly smart locks and safes, offering remote control and enhanced security features.

What are the subscription plans for Lockly Home?

Lockly Home offers several subscription plans, including Lockly TapCom Blue and Pearl, with options for solo or duo lock management. Monthly prices range from $1.99 to $4.00, depending on the plan and number of locks.

Does Lockly Home have ads?

No, Lockly Home does not contain advertisements. The app is free to download and use, with optional in-app purchases for subscription services.

How often is Lockly Home updated?

The latest version of Lockly Home is 1.7.3, released on October 29, 2026. Updates are frequent, ensuring the app remains current with new features and security enhancements.

What is the age rating for Lockly Home?

Lockly Home has an age rating of 17+, indicating it may contain content suitable for mature users. This is common for apps dealing with security and advanced home management features.

What do users like most about Lockly Home?

Users frequently praise Lockly Home for its easy-to-use interface, secure access options like fingerprint and facial recognition, convenient remote access capabilities, and useful automation features such as auto-lock.

What are common user complaints about Lockly Home?

Some users have reported connectivity issues with WiFi and Bluetooth, find the app UI and navigation confusing, and have experienced slow customer support response times. Difficulty in setup and troubleshooting has also been noted.

Is Lockly Home secure for managing home access?

Yes, Lockly Home is designed with security as a primary focus, offering features like fingerprint and facial recognition, personalized access codes, and remote monitoring. It aims to provide peace of mind through enhanced home security.