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Lockly Home

Lockly Home

by PIN GENIE LIMITED

1.4K ratings
114 reviews
🔧 Utilities
🌟 Lifestyle
Free
In-App Purchases

Details

  • Released
  • Updated
  • September 5, 2024
  • July 7, 2026

Features

Developer

PIN GENIE LIMITED
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🧾$1.99 - $139.99
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About

Manage your smart locks and safes with advanced security and convenience. Control access for family and guests, monitor your home remotely, and receive real-time notifications. Enjoy features like facial recognition, live video, and offline access codes for peace of mind.

✓Facial recognition setup
✓Live view and video recording
✓Intercom calls
✓Personalized access (fingerprints, codes, eKeys)
✓Remote locking and unlocking
✓Real-time notifications
✓Offline Access Codes
Show original description

What users say

Summarized from real user reviews of Lockly Home. Based on 1.4K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use
  • 🔒Secure access with fingerprint and facial recognition
  • 🚀Convenient remote access
  • 💡Useful automation features like auto-lock

Negative things

  • 🐛Connectivity issues with WiFi and Bluetooth
  • 🔍Confusing app UI and navigation
  • ⏱️Slow customer support response times
  • 🔧Difficulty setting up and troubleshooting
See all reviews

What's New in Lockly Home

1.6.5

July 7, 2026

1. Optimized UI/UX. 2. Fixed bugs.

Subscription plans

Lockly TapCom Blue - Solo

Tapcom、Video Call、Community、logs、voice message

$1.991 Month
How to cancel Lockly Home subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Super easy to use.

Love this app. Super easy to use, connects fast, and makes controlling my Lockly lock effortless. Everything is laid out clearly, and I never have to dig around to find what I need. Five stars all day.
SDFischerSDFischer

Much slower than previous app

Takes up to a minute to connect to the lock via wifi. Older app was much faster.
Dave from OzDave from Oz

Casita

Great system
sophiemichelle01sophiemichelle01

Working great but...

I love our Lockly Video, motion sensing lock, but unfortunately the motion sensing does not work in the hotter summer months 90 degrees. In South Florida that can be average daytime temperature during summer. I kept it anyway after they verified it was a valid issue - hoping it gets corrected in newer versions and lockly replaces mine. Other than that it works flawlessly. Fyi, I figured the issue out and verified the problem - adding cold packs to the first replacement that acted same as original. Lockly did offer to allow return and refund.
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John - consulting managerJohn - consulting manager

The Lockly

Great customer service great product
The locklyThe lockly
See 109 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inability to reset password or create new accounts

Bug

Unreliable connectivity between lock, hub, and app

Bug
✨

Requested Features

4 requests

Add option to delete unused locks/devices

Feature

Improve user management with group/family access

Feature

Provide 24-hour clock format for lock schedules

Feature

Integrate with more smart home platforms like Alexa

Feature

FAQ

What does the Lockly Home app do?

The Lockly Home app provides a centralized platform to control and manage Lockly smart locks and safes. It allows users to set up innovative features, grant access to family and guests, monitor their home remotely, and receive real-time security notifications.

What are the key features of the Lockly Home app?

Key features include setting up facial recognition, live video viewing and recording, intercom calls, creating personalized access via fingerprints, codes, eKeys, and eBadges, remote locking/unlocking, and utilizing Offline Access Codes. It also offers Welcome Mode for enhanced convenience.

Is the Lockly Home app free to use?

The app itself is free to download and use for managing your Lockly devices. However, some advanced features or hardware integrations may involve in-app purchases or require specific Lockly smart lock hardware.

What devices are compatible with Lockly Home?

The app is designed to work with Lockly smart locks and safes. It supports remote control via Matter Link, Secure Link, or the Vision Connect Hub, indicating compatibility with various Lockly hardware and connectivity solutions.

How can I use Lockly Home for my business or property?

Lockly Home offers solutions for multifamily buildings, schools, and assisted living facilities through its Total Access Solutions. This allows for managing access and security across multiple properties or for larger groups of people.