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Lockly Home

Lockly Home

by PIN GENIE LIMITED

1.7K ratings
144 reviews
🔧 Utilities
🌟 Lifestyle
Free
In-App Purchases

Details

  • Released
  • Updated
  • September 5, 2024
  • September 24, 2026

Features

Developer

PIN GENIE LIMITED
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About

Manage your smart locks and safes with advanced security and convenience. Control access for family and guests, monitor your home remotely, and receive real-time notifications. Enjoy features like facial recognition, live video, and offline access codes for peace of mind.

✓Facial recognition setup
✓Live view and video recording
✓Intercom calls
✓Personalized access (fingerprints, codes, eKeys)
✓Remote locking and unlocking
✓Real-time notifications
✓Offline Access Codes
Show original description

What users say

Summarized from real user reviews of Lockly Home. Based on 1.7K reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use
  • 🔒Secure access with fingerprint and facial recognition
  • 🚀Convenient remote access
  • 💡Useful automation features like auto-lock

Negative things

  • 🐛Connectivity issues with WiFi and Bluetooth
  • 🔍Confusing app UI and navigation
  • ⏱️Slow customer support response times
  • 🔧Difficulty setting up and troubleshooting
See all reviews

What's New in Lockly Home

1.7.1

September 24, 2026

1. Optimized UI/UX. 2. Fixed bugs.

27

Subscriptions & In-App Purchases

Lockly TapCom Blue - Solo

Tapcom、Video Call、Community、logs、voice message

$1.991 Month
How to cancel Lockly Home subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Great Security Lock

These lock system is the best have had. The convenience of locking and unlocking your door anywhere you are, is so great and give you the peace of mind. Also with its life camera and microphones access makes it more upscale. Definitely recommend
MyrasexyMyrasexy

Front Door

Good
Ringo2034Ringo2034

Owner

App is easy to use
Diveguy2Diveguy2

Owner

Great
josephromano7575josephromano7575

App is Unreliable

The app is so unreliable. It struggles to connect to the device to unlock my lock that sometimes I have to refresh the app 10-15 times in order for it to connect. And even connected sometimes I have to refresh multiple times for it to actually unlock the device. It’s extremely annoying.
gogo10123gogo10123
See 139 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inability to reset password or create new accounts

Bug

Unreliable connectivity between lock, hub, and app

Bug
✨

Requested Features

4 requests

Add option to delete unused locks/devices

Feature

Improve user management with group/family access

Feature

Provide 24-hour clock format for lock schedules

Feature

Integrate with more smart home platforms like Alexa

Feature

FAQ

What does the Lockly Home app do?

The Lockly Home app provides a centralized platform to control and manage Lockly smart locks and safes. It allows users to set up innovative features, grant access to family and guests, monitor their home remotely, and receive real-time security notifications.

What are the key features of the Lockly Home app?

Key features include setting up facial recognition, live video viewing and recording, intercom calls, creating personalized access via fingerprints, codes, eKeys, and eBadges, remote locking/unlocking, and utilizing Offline Access Codes. It also offers Welcome Mode for enhanced convenience.

Is the Lockly Home app free to use?

The app itself is free to download and use for managing your Lockly devices. However, some advanced features or hardware integrations may involve in-app purchases or require specific Lockly smart lock hardware.

What devices are compatible with Lockly Home?

The app is designed to work with Lockly smart locks and safes. It supports remote control via Matter Link, Secure Link, or the Vision Connect Hub, indicating compatibility with various Lockly hardware and connectivity solutions.

How can I use Lockly Home for my business or property?

Lockly Home offers solutions for multifamily buildings, schools, and assisted living facilities through its Total Access Solutions. This allows for managing access and security across multiple properties or for larger groups of people.